Franchise Today

“When equipment breaks down, dentists rely on Dental Fix Rx for quick and professional on-site repairs – ultimately saving their practices time and money,” said David Lopez, CEO & co-founder of Dental Fix Rx. “We saw a lot of crossover between our areas of expertise and ways our services could complement each other. By combining our excellent back-end customer support teams with our national netwo...

"You [up-and-coming entrepreneurs] need to constantly be improving.  When you get tired, you need to get out [of the business],  Your motor has to run in top gear all the time." - Eric Casaburi, CEO & Founder of Retro Fitness Always thinking ahead is just one of the success components discussed this week on Franchise Today as Retro Fitness, CEO & Founder, Eric Casaburi joins show co-hosts, Stan Fr...

“I did everything in those years, knocking on doors to get jobs, hiring the employees to get them done, managing their schedules, dealing with customer complaints, resolving issues. It was the best hands-on learning you could get. It teaches you what the real world is about. And it allowed me to save enough to get my first truck, trailer and equipment.” - Carmelo Marsala, founder & President,Spray...

Road signs may caution to be careful due to ice on the road but ice of all flavors consumed in communities across the nation is helping communities raise millions of dollars. Well, $35,000,000 and counting.  This week on Franchise Today, Tony Lamb, founder & CEO of Kona Ice joins Franchise Today co-hosts, Stan Friedman and Paul Segreto and discusses a major factor in his franchise brand's success...

“I’m a CEO of a healthy brand. I should start practicing what I preach.” - Sal Rincione, CEO of UFood Grill While old QSR chains are trying to save their consumer base, shed unfavorable brand identities and catch up, UFood Grill is in a leadership position to expand what they already do so well. Many companies aspire to evolve in the QSR Industry. But very few have all the elements required: the r...

Note: This show was originally scheduled to air May 4, 2016 but due to technical difficulties it was rescheduled to May 18, 2016. "You have to be diligent about saying, ‘no.’ There are people who will want to buy into your brand, but we say ‘no’ more often than we say ‘yes.' It has to be the right person, and if we’re not comfortable with that person, it’s better to say no for the long-term. That’...

This week on Franchise Today co-hosts, Stan Friedman and Paul Segreto welcome as their guest, Nancy Friedman (no relation to Stan) aka Telephone Doctor. Nancy is a 2-time IFA mini session speaker – and has brought her keynote programs and workshops to dozens of franchise conferences around the country, entertaining the audience with her straight talk, no nonsense, common sense approach to her  tip...

Regarding customers... “The customer experience is far and away the most important part of being in business, and we aim to satisfy that or actually over-achieve in that area."  About the future... "Collectively, as a management team, we’ve got great vision, we’ve got a strategy map in place, we’ve got great communication, we’ve got great core values in our company – it’s a fun place to be.” - Ral...

"Franchising is all about risk and reward. The earlier you get into a system, the greater the risk and, if it succeeds, the greater the reward." - Eric Stites, CEO & Managing Director, Franchise Business Review This week on Franchise Today Eric Stites, CEO & Managing Director of Franchise Business Review joins co-hosts Stan Friedman and Paul Segreto to discuss franchisee satisfaction and franchise...

"Chris is the man! His new venture class is a must-take for anyone wanting to be an entrepreneur. His lectures were "compelling and provocative" (just to use some of his words) and the class was challenging but in a good way." - A student rating Christopher C. Hanks, founder and executive director of the Kennesaw State University Entrepreneurship Center Entrepreneurship is the topic this week on F...

"It's hard to tell our story and encapsulate everything we do at MaxOut Strength Studio into the typical one to two sentence vision statement. It's because to every one of our clients, MaxOut means something different. What doesn't change, however, is our commitment to their goals - fitness and personal - with deep appreciation for the trust our clients and their parents place in us. It's a privil...

“I don’t do well with micro-management and bureaucracy. That’s not what I was raised on; it’s not who I am personally. If you give me a task and freedom, it will get done.” - Susan Beth This week on Franchise Today, Susan Beth, Operating Partner at NRD Capital joins co-hosts, Stan Friedman and Paul Segreto. Susan sheds light on what her and her team at NRD Capital look for in a franchise brand aro...

“For years, franchising has been the most popular path for those looking to open a small business, but with so many options in so many industries, deciding which opportunity is the best is an almost impossible decision." - Dr. John Hayes This week on Franchise Today co-hosts, Stan Friedman and Paul Segreto are joined by internationally-recognized franchise speaker and author, Dr. John Hayes. Since...

"Every year tens of thousands of new franchisees open their doors for business and look to fulfill the American dream of success, and every year hundreds of new franchise companies announce their plans to be the next McDonalds, Subway Restaurants, Marriott, RE/MAX, or Great Clips and fail to reach that goal. Why?" - Lonnie Helgerson, Author, Five Pennies 'Ten Rules to Successfully Build a Franchis...

"Driving social media can be a valuable investment of time – however, ensuring that you approach social media with the same level of rigor, control and efficiency – as you would traditional marketing - is key.  With the right preparation, tools and evaluation – growing and protecting your brand and business on social media can be efficient, cost effective – and successful." - Anthony Owen (as post...

"Success can be defined in a multitude of ways but in franchising, success is about being the right kind of person who makes the right kinds of decisions that help those in their sphere of influence become the right kind of people." - Jerry Darnell  This week on Franchise Today co-hosts, Stan Friedman and Paul Segreto welcome as their guest, Jerry Darnell, CEO of Jerry Darnell & Associates. Often...

"We are forecasting that for the sixth consecutive year, franchise businesses will grow at rates that exceed the economy-wide growth of industries where franchises are concentrated. Franchise businesses are showing tremendous capability to provide new jobs for working families and new businesses for first-time business owners across all sectors in local communities, despite the fact that franchise...

"Our business has morphed into attendees who have done research and are on step 3. They’ve cleared a number of different hurdles before they get to one of our franchise expos. They’ve done so much research, they’ve talked to franchisors, they’ve looked at some of the costs and industries, and are really in a different mindset by the time they attend an expo. They’re way more educated. It’s the big...

"The phrase [Content is King] has been replaced with "Content is Queen," "Audience is the King," "Content is the Servant," "Social Media is the Kingmaker," and several others. The message is the same. Quality content delivered to your audience will produce results. Interesting and new information provided on a brand's social platforms will mark the brand higher in search engine results." - Deb Eva...

“Bridging Worlds” focused on combining current and future business environments, new business models, the Internet of Things, disruptive technologies and unique ideas that are particularly relevant for marketing, media, advertising and customer communication. - DMEXCO 2015 - Digital Marketing Expo & Conference,  This week on Franchise Today co-hosts Stan Friedman and Paul Segreto welcome as their...

"...what we saw in the 80's and early 90's was a lot of specialty shops. And that did one thing that was very interesting that we saw, and part of the reason why we created these co-branding opportunities is because the customer was put at a disadvantage. With specialty shops it appeared on the surface to be a convenience factor for the customer. But what the customer lost was the relationship tha...

When asked in a recent interview, What do you love most about being CEO, Catherine Monson, CEO & president of FastSigns responded, "I am going to start with what I love about franchising, as that is the basis of what I love about being CEO of Fastsigns International. I grew up in a small family business, and I am passionate about small business and its positive impact on the economy and our countr...

"Minimum-Wage Issue Exerts Maximum Impact On Restaurant Industry" was a recent headline on Forbes.com and is the concern of many restaurant industry professionals including those of franchise brands with tens, hundreds and thousands of locations nationwide. Rising wages will force price increases across the menu. Brands have already begun to push their prices up as their labor costs have risen, ei...

"Today, I pay it forward by offering my perspective, experience, advice, and connections to select franchisees, franchisors, and suppliers so that they can “see what they don’t see” and achieve their highest levels of success." - John "Johnny Franchise" Francis This week on Franchise Today, John Francis, aka Johnny Franchise joins co-hosts, Stan Friedman and Paul Segreto to discuss his perspective...

"Begin your discovery and become a student of franchising while you are following the path to launching and growing your franchis system." These powerful words by Shelly Sun from her book, Grow Smart Risk Less are much more than advice for others. They're words Sun continues to live by as she has truly become a student of franchising (and teacher and advocate) and the success of her brand, BrightS...