Franchise Today

"Don't fear failure. Positivity is the key to success." - Bill Redfern, founder & CEO of Global Franchise Opportunities This week on Franchise Today, co-hosts Stan Friedman and Paul Segreto visit with serial entrepreneur, Bill Redfern. Redfern is founder of, Global Franchise Opportunities which includes internationally recognized brands A Buyer’s Choice Home Inspections (ABCHI), iCare – Intelligen...

Aziz Hashim views the defense of the franchise business model as a top priority for this upcoming year, putting in place an “education policy to explain the true nature of the opportunity represented by franchising,” Hashim explained as he assumed chairmanship of the International Franchise Association February 2016. On this Special Edition of Franchise Today, Aziz Hashim, Chairman of the Internat...

"People are moving fast, but the bottom line is, they want to be able to sit down with their family and let their hair down and let their kids go. I believe community is all about that. And if you're going to go into a community, you should be part of it." - Mary Jane Riva, president & CEO, Pizza Factory This week on Franchise Today, Pizza Factory president & CEO, Mary Jane Riva joins co-hosts Sta...

“In an industry where trust is never granted and only earned, Executive Care has separated itself from the pack of home care companies through an unwavering commitment to ensuring our customers receive the best possible care from the most qualified caregivers,” Lenny Verkhoglaz, Founder & CEO of Executive Care This week on Franchise Today, co-hosts Stan Friedman and Paul Segreto welcome as their g...

"We have received numerous accolades and awards for our brand, but none are quite as special as the heartfelt acknowledgments we receive from our franchise owners and the glowing reviews from our satisfied customers,” said Tom Lindberg, co-president, Sir Grout This week on Franchise Today, co-hosts Stan Friedman and Paul Segreto welcome as their guests co-presidents of Sir Grout, Jeff Gill and Tom...

“The quality and taste of the food that Costa Vida offers to consumers is rare if not unmatched in fast casual segment of the [restaurant] industry. With a focus on freshness, along with the coastal feel that the brand embodies, we are confident that the residents of Gainesville, Sarasota, and Tampa will be incredibly impressed with everything Costa Vida has to offer.” - Sam Haddock, Multi-unit Fr...

“What began as a rapidly growing Glide-Out™ shelving company evolved into the need to become a franchisor that was equally as progressive and growth-oriented. To achieve this, we developed an organizational structure where each department operates like its own company as a method to prevent stagnation and keep our employees hungry for success.” - Allan Young, founder & CEO of Noble Brands  This we...

“This is the time of year when homeowners begin spending more time outside with friends and family and want to have a lush lawn on which to do so. They choose Weed Man because of the level of customer service and our standards.” -  Jennifer Lemcke, COO of Turf Holdings Inc. and Weed Man USA Discussing a brand that has been around for 45 years is the order of the day this week on Franchise Today. C...

"We take pride in being able to provide industry leading products, tools and resources that our franchisees need to keep them at the forefront of the industry year after year." - Kevin Lathrop, President of Unishippers." This week on Franchise Today, co-hosts Stan Friedman and Paul Segreto welcome as their guest, Kevin Lathrop, President of Unishippers. Beginning his career as one of the brand's f...

"At the start of the recession in 2008, more and more people traded down from mid-priced gyms. While the price of these high-volume, low-priced gyms was good, the experience was not." - Todd Magazine, president of Blink Fitness. Blink Fitness’s brand emphasizes “Mood Above Muscle,” a philosophy that celebrates the immediate positive feelings associated with exercise, rather than just the longer-te...

“There was zero pressure and a lot of getting to know each other. They investigated us and our background and we did the same with them. Their track record is proven and it’s an industry that continues to grow.” - James Spink, a Bin There Dump That franchisee from Indianapolis This week on Franchise Today, co-hosts Stan Friedman and Paul Segreto are joined by Micheal Kernaghan (CEO/President) and...

“The customer experience is where 101 Mobility has been able to stand apart with our core values reflecting our commitment to providing a level of customer service that is unmatched in the industry. Our franchise owners live in the communities they serve, they care about the customer, they are passionate and are willing to go above and beyond for their customers.” - Dave Pazgan, Co-founder & Presi...

“Our goal is to create the most exciting day ever for dogs, while providing pet parents peace of mind that their dogs are in the hands of a trusted authority,” - Neil Gill, President & CEO, Dogtopia The old saying is, You can't teach an old dog new tricks." Well, instead of tricks, it's new tips at Dogtopia, as explained by the brand's President & CEO, Neil Gill on this week's edition of Franchise...

“When equipment breaks down, dentists rely on Dental Fix Rx for quick and professional on-site repairs – ultimately saving their practices time and money,” said David Lopez, CEO & co-founder of Dental Fix Rx. “We saw a lot of crossover between our areas of expertise and ways our services could complement each other. By combining our excellent back-end customer support teams with our national netwo...

"You [up-and-coming entrepreneurs] need to constantly be improving.  When you get tired, you need to get out [of the business],  Your motor has to run in top gear all the time." - Eric Casaburi, CEO & Founder of Retro Fitness Always thinking ahead is just one of the success components discussed this week on Franchise Today as Retro Fitness, CEO & Founder, Eric Casaburi joins show co-hosts, Stan Fr...

“I did everything in those years, knocking on doors to get jobs, hiring the employees to get them done, managing their schedules, dealing with customer complaints, resolving issues. It was the best hands-on learning you could get. It teaches you what the real world is about. And it allowed me to save enough to get my first truck, trailer and equipment.” - Carmelo Marsala, founder & President,Spray...

Road signs may caution to be careful due to ice on the road but ice of all flavors consumed in communities across the nation is helping communities raise millions of dollars. Well, $35,000,000 and counting.  This week on Franchise Today, Tony Lamb, founder & CEO of Kona Ice joins Franchise Today co-hosts, Stan Friedman and Paul Segreto and discusses a major factor in his franchise brand's success...

“I’m a CEO of a healthy brand. I should start practicing what I preach.” - Sal Rincione, CEO of UFood Grill While old QSR chains are trying to save their consumer base, shed unfavorable brand identities and catch up, UFood Grill is in a leadership position to expand what they already do so well. Many companies aspire to evolve in the QSR Industry. But very few have all the elements required: the r...

Note: This show was originally scheduled to air May 4, 2016 but due to technical difficulties it was rescheduled to May 18, 2016. "You have to be diligent about saying, ‘no.’ There are people who will want to buy into your brand, but we say ‘no’ more often than we say ‘yes.' It has to be the right person, and if we’re not comfortable with that person, it’s better to say no for the long-term. That’...

This week on Franchise Today co-hosts, Stan Friedman and Paul Segreto welcome as their guest, Nancy Friedman (no relation to Stan) aka Telephone Doctor. Nancy is a 2-time IFA mini session speaker – and has brought her keynote programs and workshops to dozens of franchise conferences around the country, entertaining the audience with her straight talk, no nonsense, common sense approach to her  tip...

Regarding customers... “The customer experience is far and away the most important part of being in business, and we aim to satisfy that or actually over-achieve in that area."  About the future... "Collectively, as a management team, we’ve got great vision, we’ve got a strategy map in place, we’ve got great communication, we’ve got great core values in our company – it’s a fun place to be.” - Ral...

"Franchising is all about risk and reward. The earlier you get into a system, the greater the risk and, if it succeeds, the greater the reward." - Eric Stites, CEO & Managing Director, Franchise Business Review This week on Franchise Today Eric Stites, CEO & Managing Director of Franchise Business Review joins co-hosts Stan Friedman and Paul Segreto to discuss franchisee satisfaction and franchise...

"Chris is the man! His new venture class is a must-take for anyone wanting to be an entrepreneur. His lectures were "compelling and provocative" (just to use some of his words) and the class was challenging but in a good way." - A student rating Christopher C. Hanks, founder and executive director of the Kennesaw State University Entrepreneurship Center Entrepreneurship is the topic this week on F...

"It's hard to tell our story and encapsulate everything we do at MaxOut Strength Studio into the typical one to two sentence vision statement. It's because to every one of our clients, MaxOut means something different. What doesn't change, however, is our commitment to their goals - fitness and personal - with deep appreciation for the trust our clients and their parents place in us. It's a privil...

“I don’t do well with micro-management and bureaucracy. That’s not what I was raised on; it’s not who I am personally. If you give me a task and freedom, it will get done.” - Susan Beth This week on Franchise Today, Susan Beth, Operating Partner at NRD Capital joins co-hosts, Stan Friedman and Paul Segreto. Susan sheds light on what her and her team at NRD Capital look for in a franchise brand aro...