11:FS
Fintech Insider Podcast by 11:FS
Fintech Insider is your ultimate guide to the world of finance and fintech from 11:FS - the leading independent fintech consultancy, recognised five times with the British Bank Award for Consultancy of the Year. Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including Visa, Monzo, Nationwide, JPMorgan Chase, Wise, the Financial Times, and more to discuss breaking news and deep dive into the biggest topics and trends within the industry. Our weekly news show drops every Monday and tackles the biggest...
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Episodes
Ep211 – Token CEO Steve Kirsch 10.02.2017 25:03
In this episode Serial tech entrepreneur Steve Kirsch (@stkirsch) has founded seven companies and earned a name for himself as the inventor of the optical mouse. Today he’s CEO of Token, a global open API banking platform. Steve says that, historically, banks have operated on limited hours. Central banks have similar systems to be compatible, which has led to architectures that are nowhere near as...
Ep210 – Rainmaking Summit: Show Me How to Innovate 08.02.2017 57:30
In this episode Liz Lumley, Managing Director of Thought Leadership at Rainmaking, says a woman approached her at one of their events recently and said, “I’m here because I get told all the time: You need to work with startups, and then no one tells me how.” The Rainmaking Summit was designed to give people like her the tools they need to make innovation happen. Straight talk. No bullshit. We sit...
Ep209 – Should UK Prepare for FinTech Exodus?; China Tests Digital Currency 06.02.2017 1:02:53
In this episode How do I change my culture? And what the hell happens to all those bank fines?! Our guest Richard Peers, Director of Financial Services at Microsoft (@Peerster), joins us to discuss these hot issues as part of our weekly roundup of FinTech Insider News. Digital DNA is radically different from legacy culture, and that needs to change, Richard says. To make digital transformation hap...
Ep207 – PFM: Don’t Call it a Comeback 01.02.2017 58:04
In this episode Is PFM dead? Invisible? Or has Personal Financial Management evolved from data-driven piecharts to something more useful? Joining us for today’s deep dive on PFM and Digital Money Management are: Frankie Woodhead, Director of Commercial & Channels at Barclays @FTWoodhead Victor Trokoudes, Founder of Plum, the first Facebook bot for automated savings @vmtrok Pau Velando, GM at Stran...
Ep206 – Trump’s New Deal for Britain, Ant Financial Goes Global 30.01.2017 1:16:16
In this episode News, glorious news! We’ve switched up the format of the show in season 2. Every Monday, we’ll bring you FinTech Insider News, a show dedicated exclusively to the latest FinTech and financial services headlines. Wednesday features FinTech Insider Insights, where we’ll continue to bring on experts to discuss digital banking, new business models, APIs, and all the other areas that ma...
Ep205 – Tandem CEO Ricky Knox and CCO Ruth Handcock 27.01.2017 45:09
In this episode Tandem CEO Ricky Knox says banking should feel effortless, as easy as listening to Spotify. He shares how Tandem is building this kind of digital bank, and how his previous startups, including Small World Financial Services and Azimo, led him to where he is today. Tandem is the second digital bank in the UK to get its banking license, and recently received a £35 million investment...
Ep204 – Tandem Takeover! Building a Digital Bank that Advocates for Customers 25.01.2017 33:50
In this episode Tandem Takeover! We talk to the team building ‘a new kind of bank’ about how you can be digital and still be very human, how to recruit at a startup, the future of banking, how to be truly agile, how to advocate for customers, and more. Guests Ricky Knox, CEO @rickykno Ruth Handcock, Chief Customer Officer @RuthHandcock Nick Perrett, Chief Product Officer “A good bank feels like a...
Ep203 – Lesley-Ann Vaughan, Co-Creator of M-PESA; Director of MiLA Consulting 20.01.2017 29:01
In this episode Lesley-Anne Vaughan, Director of MiLA Consulting and Co-Creator of M-PESA, talks to us about how she helped develop the famed mobile money transfer service in Kenya. M-Pesa lets customers use their phone to deposit and transfer money from one person to another without using a bank account. It works using a network of thousands of stores, where the cash agent network does debits and...
Ep202 – APIs: Plug into Banking 18.01.2017 1:14:50
In this episode What are APIs? We break it down in today’s episode with some great guests. But a little taste: All the connected apps you use on your phone talk via APIs to get their data. So when you check the weather, says David Andrzejek, the weather app on your phone makes an API call to a system to get the weather data. Lesley-Anne Vaughan says APIs are like ordering from a menu at a restaura...
Ep201 – Benoit Legrand, Global Head of FinTech at ING 13.01.2017 18:53
In this episode Today we’re speaking to Benoit Legrand, Global Head of FinTech at ING. Benoit has more than 20 years of experience in transforming various areas of banking, and even founded a startup. In this interview he shares how ING is like a ’20-year-old FinTech,’ and why a team’s banking experience is key to helping banks change. “I’ve seen so many companies just trying to bring people from...
Ep200 – Transaction Banking: From Zero to Hero 11.01.2017 1:22:12
In this episode Transaction banking has been defined as “the plumbing of international business. It ensures that salaries get paid, money for goods and services gets delivered, investment returns are credited where they belong, and the wheels of world trade keep turning” – Global Finance Magazine. In this episode, Mark Buitenhek (@MarkBuitenhek), Global Head of Transaction Services at ING, and Ben...
Ep136 – Leda Glyptis, Banking & FinTech Legend 06.01.2017 1:08:28
Leda Glyptis (@LedaGlyptis) should be first on your list for any dinner party. Full of wit and wisdom, this banking and fintech legend always takes conversations to the next level. We talk to her about APIs and open banking, the aftermath of Brexit, PSD2, the golden rule she lives by and more. “APIs are creating a Harry Potter moment,” Leda says. “For a long time, a lot of technology was not permi...
Ep135 – Digital Banking is Only 1 Percent Finished 04.01.2017 1:05:48
Happy New Year from FinTech Insider! Wow, 2016 was an incredibly busy year for us. In addition to doing this podcast, in May we started a company called 11:FS, a fintech consultancy that helps banks become truly digital. One of our core beliefs is that digital banking is only 1% finished. What does that mean? Today we thought we’d recap, and share a little bit more about who we are at 11:FS. Y...
Ep134 – FinTech Predictions for 2017 30.12.2016 14:25
Time to make fintech predictions for 2017! Will PSD II be the biggest disappoint of the year? How big will the challenger banks get? Is regtech the new fintech? We make predictions on all this and more. We’re joined by: David Birch, Director of Innovation, Consult Hyperion @dgwbirch Ben Brabyn, Chief Executive, Investor, Advisor, Level39 @BenBrabyn Thanks for listening! If you like what you h...
Ep133 – 2016 FinTech Review – What a Crazy Ass Year Part 2 28.12.2016 45:59
And now for part 2 of our 2016 FinTech Review — What a Crazy Ass Hear This Has Been. We discuss Pokémon (remember that?), the UK ringing in a new Prime Minister, the US electing Donald Trump as President, the Wells Fargo scandal, Facebook payments, China, and, of course, us starting the FinTech Insider podcast! Plus lots more. Sit back and enjoy our review of the major trends that shaped financial...
Ep132 – 2016 FinTech Review – What a Crazy Ass Year Part 1 26.12.2016 55:27
You’ve had your holiday meals, now it’s time to digest 2016. What a crazy ass year this has been. Brexit. President Trump. Chatbots and fake news. Wells Fargo scandal. Hacks taking down elections and ecommerce. China becoming a fintech star. PSD II and the promise of APIs. So much happened in 2016, we’re splitting our review into two parts. Today, you’ll get a whistle stop tour of the major trends...
Ep131 – Monzo Part 2: The Road to 1 Billion Customers 23.12.2016 44:06
In this episode We’re back with Part 2 of our takeover of Monzo, one of our favourite challenger banks. In this episode, we dive into the details on how they’re creating a truly digital bank. You’ll learn how they’re organised, building technology from the ground up, fostering a culture of trust and learning (fun fact: they all have access to each other’s emails), what makes their design so specia...
Episode 130 – Monzo Part 1: How to Build a Bank 21.12.2016 42:43
In this episode Field trip! This week we geek out at Monzo’s headquarters in London. Monzo is one of our favourite challenger banks, which they’re building from the ground up with help from thousands of customers. Their tagline: ‘Finally, a bank as smart as your phone.’ In this episode, you’ll learn how to build a digital bank Monzo style. Our guests: Jonas Huckestein, Co-Founder and CTO at Monzo...
Ep129 – Xero: Giving 800,000 Business Owners Their Lives Back 16.12.2016 21:29
In this episode Gary Turner is Co-Founder and Managing Director of Xero, which provides small- to medium sized businesses (SMBs or SMEs) with online accounting software. Forbes described Xero as the “World’s Most Innovative Growth Company.” In this episode, Gary talks about how he helped take Xero from a 3-person startup with £50,000 in revenue to a company that will have £150 million in revenue t...
Ep128 – How FinTech is Revolutionising SMEs 14.12.2016 1:00:24
In this episode Business banking sucks, but it doesn’t have to, say this week’s stellar guests. The CEO of Tide and Co-Founders of xero and Penta join us to discuss how fintech is revolutionising SMEs (small- to medium sized enterprises/businesses). We talk to them about how fintech is giving business owners their lives back, simplifying processes, improving customer service, and saving them hours...
Ep127 – Giving Banks FinTech Access Through One API 09.12.2016 30:48
In this episode Onboarding a FinTech into a bank is expensive, due to acquisition and compliance costs, and the risks that come with different APIs. Railsbank, which goes live in early 2017, will give banks access to the FinTech world through one API. We talk to Nigel Verdon, CEO and Co-founder of Railsbank, about how his company serves as the glue between FinTechs and banks. Nigel Verdon, CEO &...
Ep126 – Building in the FCA Sandbox 07.12.2016 1:24:01
In this episode Several of this week’s guests are part of the Financial Conduct Authority’s regulatory sandbox in the UK. The FCA created the sandbox as ‘safe space’ for startups and companies to test ideas before becoming fully regulated, saving them time and money. The objective is to encourage and deliver more effective competition in the interests of consumers. On the show, we’ll talk about th...
Ep125 – Blockchain’s Godfather & Wealth’s Superhero 02.12.2016 48:51
In this episode Hello, FinTech Insiders! This week we chat with two awesome guests leading innovation in different areas: blockchain and wealth management. Jeff Garzik, Co-Founder of Bloq @jgarzik Dave Bruno, Head of UBS WM Innovation @SuperDaveBruno Jeff — whom we definitely consider a blockchain godfather — shares how he got interested in coding, bitcoin, and blockchain, and how he sees this sp...
Ep124 – Wealth: Robo-Advisors or Master of Puppets? 30.11.2016 1:07:19
In this episode Wealth Management isn’t just for the super rich anymore. It’s opened up to everyone. But the reality is, most of us aren’t taking steps now to have a nice life in the future—or even to be able to retire. This week, our expert guests discuss how we can solve this massive social problem. We also chat about robo-advisors, creating offense in wealth management, digital wallets, and, of...
Ep123 – FinTech Under the Influence 25.11.2016 51:00
In this episode Guests Sam Maule and Chris Gledhill are among the 100 most influential fintech leaders in 2016. Fun fact: Chris used to build software for submarines and Sam used to live on them. Sam is Director of Digital & FInTech at NTT DATA Americas @sammaule Chris is CEO and Co-Founder at Secco @cgledhill Enjoy the show! If you like what you hear, subscribe, review us on iTunes, and follow us...
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