11:FS
Fintech Insider Podcast by 11:FS
Fintech Insider is your ultimate guide to the world of finance and fintech from 11:FS - the leading independent fintech consultancy, recognised five times with the British Bank Award for Consultancy of the Year. Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including Visa, Monzo, Nationwide, JPMorgan Chase, Wise, the Financial Times, and more to discuss breaking news and deep dive into the biggest topics and trends within the industry. Our weekly news show drops every Monday and tackles the biggest...
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1107. Insights: Can banks turn high earners into wealthy customers? 15.10.2026 49:12
About this episode: Earning a good salary doesn't necessarily mean building wealth. For a growing group of high earners, often referred to as HENRYs (High Earners, Not Rich Yet), the journey from financial success to long-term wealth can be surprisingly difficult. While traditional banking focuses on everyday financial needs and wealth management often caters to those who have already accumulated...
Bonus: Inside Project Nemo’s mission to make banking work for everyone 14.10.2026 59:46
Millions of people need support managing their money, but financial services aren't always designed to make that easy, safe or accessible. So what needs to change? Host David M. Brear is joined by Joanne Dewar, Co-Founder of Project Nemo, and Anna Wallace, CEO of the Centre for Finance, Innovation and Technology (CFIT), to explore why supported payments remain a major gap in financial inclusion. T...
1106. News: ASOS hit by cyberattack, UK finance eyes tokenisation, and can open banking help tackle credit exclusion? 12.10.2026 1:03:57
About this episode: Host Ross Gallagher- Head of Consulting at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Alex Marsh - CEO of Salad Group Veronica Glab - Factional consultant Alex Gluchowski - CEO of Matter Labs Stories/timestamps: Community finance and open banking could help the UK's ‘credit...
1105. Insights: Who owns the banking relationship in the AI era? 08.10.2026 45:55
About this episode: As AI becomes another interface between customers and their money, could banks lose their place at the centre of the financial relationship? Host Kate Moody is joined by Udi Ziv, CEO of Personetics, Megan Caywood, CEO of Caywood, and Ron Shevlin, Chief Research Officer at Cornerstone Advisors, to explore who owns the banking relationship in the AI era. They discuss whether bank...
1104. News: Nubank rules out Monzo takeover, Checkout.com opens the books, and Ramp hits Broadway 05.10.2026 55:46
Welcome to this week’s Fintech Insider News podcast, where host Benjamin Ensor is joined by expert guests to unpack the biggest fintech and financial services stories of the week - and, for this week only, a little bit of theatre, darlings. This week's guests: Rory O'Neill - Chief Marketing Officer at Checkout.com Sam Maule - Head of Business Development at Moov Irina Chuchkina - Fintech GTM...
1103. Insights: Who’s winning the US digital banking race? 01.10.2026 44:55
About this episode: US banking customers have more choice than ever. But does more choice mean better banking? Host Benjamin Ensor is joined by Joe Colchester, Head of Product at 11:FS Pulse, and Oliwia Wasik, Product Manager and Benchmark Lead at 11:FS Pulse, to unpack the findings from Pulse’s latest US benchmarking research. They explore what the leading digital banking experiences are getting...
1102. News: Amazon blocks Meta’s AI agent, Ryft raises £20m, and Sprive bags $10m 28.09.2026 55:35
About this episode: Host Laura Watkins - Director of Media and Marketing at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Sadra Hosseini, CEO at Ryft Oban MacTavish - Co-Founder and CEO at Spade Shareq Husain, COO at Just Move In Plus voice note from: Clare Gambardella, Chief Customer Officer of Zo...
1101. Insights: Why does your financial life reset when you move countries? 24.09.2026 51:05
About this episode: Moving countries has never been easier. But what happens when your financial identity doesn’t move with you? Host Benjamin Ensor is joined by Merusha Naidu, Global Head of Partnerships at Paymentology, Ibrahim Oladele, Founder of Maxim, and Valerie Kontor, Founder of Black in Fintech, to explore why financial lives still stop at national borders, how portable financial identity...
1100. News- After Dark: Nubank takes on the US, Monzo Aura launches, and can you trust AI with your money? 21.09.2026 1:00:58
About this episode: Our expert host David M. Brear, CEO at 11:FS, and co-host Kate Moody, Customer Strategy Director at 11:FS, present a very special edition of Fintech Insider News live from Village Underground in London. Joined by some fantastic guests and our live audience, we celebrate our 1,100th episode by discussing some of the biggest fintech and financial services stories of the week. Sto...
1099. Insights: Subscription banking - Can banks turn customers into subscribers? 17.09.2026 51:16
About this episode: Subscription banking is growing – but what makes customers willing to pay for something they’ve traditionally expected for free? In this episode of Fintech Insider Insights, host Ross Gallagher is joined by Joe Wilson, Chief Evangelist and Senior Strategist at bunq, and Lukas Hora, Chief Sales Officer at Tapix, to explore the rise of subscription banking and what customers actu...
1098. News: Chime buys Stride Bank, Molten raises £175m, UBS puts AI on the job spec 15.09.2026 1:04:25
About this episode: Host Ross Gallagher - Head of Consulting at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Nadia Edwards-Dashti - Chief Customer Officer at Harrington Star John Reynolds - Fintech reporter at Tech.eu Jason Mikula - Publisher of Fintech Business Weekly Stories/timestamps: Re...
1097. Insights: When money moves 24/7, can treasury keep up? With J.P. Morgan 10.09.2026 50:29
About this episode: Money moves around the clock. But can treasury keep up? In this episode of Fintech Insider, in partnership with J.P. Morgan, host Benjamin Ensor is joined by Amy Eckhoff and Ross Webster from J.P. Morgan, alongside Nium’s Heather O'Gorman, to explore what liquidity management looks like in an increasingly real-time financial system. From navigating liquidity across different ma...
1096. News: Singapore puts $173m behind fintechs, Plum picks Upvest, and US regulators tighten the rules 07.09.2026 54:54
Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Valentina Kristensen - Corporate Affairs Director (CAD) at OakNorth Rashmi d'Souza - VP, Product & Design at Plum Todd Phillips - Director at Klaros Advisors Stories/timestamps: Plum selects Upv...
1095. Insights: Is financial services failing Gen Z? 03.09.2026 49:33
About this episode: Gen Z is often told it needs to get better with money. But with younger people facing a very different economic reality, does Gen Z really have a financial literacy problem — or does financial services have a Gen Z problem? Host Kate Moody is joined by Neil Kadagathur, Co-founder and CEO of Creditspring, Zeynep Guzel, Risk Analyst at DRW, and Diana Kamil-Salmon, Associate Direc...
1094. News: UK fintech funding hits a decade low, NatWest backs accessible banking, and Pay.com.au takes on America 31.08.2026 59:02
About this episode: Host Kate Moody - Customer Strategy Director at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Clare Black - COO at CFIT Joe Parkin - Managing Partner at FG Partners Blake Hutchison - CEO at PayRewards US Plus voice note from: Emily Stokes, product delivery manager at NatWe...
1093. Insights: What it’s really like to start a fintech in 2026 27.08.2026 42:01
Starting a fintech has never been easier but has building a successful one ever been harder? Host David M. Brear is joined by Fatbardha Rino, CEO of Jet Bank, and Herbie Wildwood, Founder of Legacy, to explore what it really takes to build a fintech in 2026, from funding and differentiation to AI, infrastructure and the challenges founders don't see coming. This week's guests: Farbardha Rino- CEO...
1092. News: Finally, the robots take over: Starling gets smarter, Stripe buys OpenRouter, and Visa and Mastercard unite on agentic payments 24.08.2026 57:55
Host Laura Watkins - Director of Media and Marketing at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: David Sullivan - Data Director of Starling Stefano Pasquali - Head of Financial Services at Domyn Aditi Subbarao - Financial Services for Snowflake Stories/timestamps: Starling to release wee...
1091. Insights: Can AI make us financially healthier? 20.08.2026 54:56
About this episode: For years, financial wellness has focused on helping people become better at managing their money. But what if the next generation of financial products could take some of that burden away entirely? Host Ross Gallagher is joined by Lucy Wayment, Co-founder of Welleness, and Aditi Subbarao from Snowflake to explore whether AI can genuinely improve financial wellness, what happen...
1090. News: Can anyone stop Revolut? Can Countingup and Griffin tackle SME pain? Can the FCA help UK fintechs scale? 17.08.2026 55:41
About this episode: Host Ross Gallagher - Head of Consulting at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Phoebe Wallis - Chief Revenue Officer at Griffin Veronica Glab - Strategic Partnerships Lead at Juice Tom Mylrea-Lowndes - General Counsel and Head of Corporate and Regulatory A...
1089. Insights: Why does wealth management arrive too late? 13.08.2026 55:54
About this episode: For many founders, selling a company is seen as the finish line. But some of the biggest financial decisions around an exit happen long before the deal is done - so why does wealth management so often arrive too late? Host David Brear is joined by Stephany Kirkpatrick, founder of Pretty Smart Money and Orum, and Kate Moody, Customer Strategy Director at 11:FS, to explore why tr...
1088. News: Visa bets $2.4bn for BioCatch, InvestiFi raises $20m, and HSBC pulls back in Australia 10.08.2026 55:14
About this episode: Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: James Holmes, Chief product officer at Seccl Benjamin David, Head of intelligence at The Payments Association Dave Morris - CEO of FoundryOS Stories/ timestamps: Visa a...
1087. Insights: Can anyone fix homebuying? 06.08.2026 56:28
Buying a home is one of the biggest financial decisions most people will ever make. Yet despite years of digital innovation, the experience remains fragmented, stressful and surprisingly analogue. Host Benjamin Ensor is joined by a great panel to explore why homebuying still feels so broken, how technology and AI are reshaping the journey, and what it would take to build a truly customer-centred e...
1086. News: Wise tries again in the US, Western Union shuts its digital bank and Brazil reinvents BNPL 03.08.2026 56:52
Host Kate Moody - Customer Strategy Director at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Matthew Goldman - Founder and Managing Member at Totavi Neira Jones - Advisor, keynote speaker and author Bruno Diniz - Managing partner at Spiralem Stories/ timestamps: Wise to refile US trust bank charte...
1085. Insights: Are Neobanks replacing private banking? 30.07.2026 56:29
About this episode: For years, neobanks competed by offering better banking experiences. Now, the biggest players are expanding into investing, AI-powered financial guidance, wealth management and premium services—areas once dominated by private banks. In this episode, host Ross Gallagher is joined by Maia Bittner, Ayelen Denovitzer and Matthew Ford to explore whether neobanks are redefining what...
1084. News: Ant's $1.2bn Raise, Teya Doubles Down on SMEs and Revolut Lands licence in Australia 27.07.2026 58:45
About this episode: Host Laura Watkins - Director of Media and Marketing at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Alessandra Giner - Chief Product Officer, Teya Simone Joyce - Chief Executive Officer, Paypa Plane Sophie Winwood - Co-Founder & CEO, unlock VC Stories/timestamps: Ant Internati...
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