Dialing In Your Coffee Business

Everyone says, "Just pay people more." It's one of the most common pieces of advice in business. It's also one of the most misunderstood. If your team lacks ownership, accountability, or consistency, higher wages alone won't solve the problem. In this final episode of our 5-part Talent Management Series, we're unpacking what actually drives employee retention, performance...

Great employees don't quit because they're tired. They quit because they stop growing. One of the biggest mistakes coffee shop and roastery owners make is assuming that training and development are the same thing. Training teaches someone how to do today's job. Development prepares them for tomorrow's opportunities. In Part 4 of our 5-Part Talent Management Series, we're talkin...

Today we continue the conversation with Maxwell Mooney. Most coffee companies think onboarding is training. It's not. Training teaches employees how to make drinks, run the register, and complete tasks. Onboarding helps employees become committed to your business, connected to your mission, and excited about their future.

Most coffee companies think onboarding is training. It's not. Training teaches employees how to make drinks, run the register, and complete tasks. Onboarding helps employees become committed to your business, connected to your mission, and excited about their future. In this episode, we break down a simple 5-part onboarding framework that can be used for baristas, shift leads, managers, and le...

Most coffee shop owners think hiring problems start when someone quits. In reality, they start during the interview. Too many owners either: ❌ Hire too quickly because they're desperate for help. ❌ Ask generic questions that tell them nothing. ❌ Focus on experience instead of character. ❌ Ignore red flags because they need a body on the schedule. The result? High turnover. Constant retrain...

Every coffee shop owner says they have a hiring problem. Most don't. They have a recruiting problem. And most don't even have that. They have an attractiveness problem. In this episode, I'm kicking off a 5-part Talent Management series for coffee shop owners and multi-location operators. We cover: ☕ Why recruiting and hiring are NOT the same thing ☕ Why your current employees are you...

Do you struggle to find & keep great people working for you? That's likely because you don't have an effective Talent Management System. In today's episode, we unpack the 5 parts of effective process for finding & keeping great staff. Social & Website for Threadbare Coffee Consulting Instagram: ⁠⁠⁠⁠@threadbarecoffeeconsulting⁠⁠⁠⁠ Website: https://threadbarecoffeeconsulting....

Tired of stressing about overhead costs? Bloated overhead will crash your coffee business faster than almost anything else. Most coffee business owners feel stuck in between keeping overhead in check and still taking care of everyone...except themselves. In this episode we'll discuss how to control overhead in a way that takes even better care of everyone. Including the owner. Instagram: ⁠⁠⁠⁠⁠...

Welcome to the "Dialing In Your Coffee Business" Podcast! We're excited to help cafe + roastery owners build a profitable coffee business that take great care of ALL the people-including them! On today's episode we're discussing PRODUCT PRICING for your coffee business. If your business is an airplane, your PRODUCTS are like the WINGS of the airplane. An airplane with no wing...

Welcome to the "Dialing In Your Coffee Business" Podcast! We're excited to help cafe + roastery owners build healthier coffee businesses that take great care of ALL the people-including them! On today's episode we're talking to Bo Mann from Wake Up Coffee. Bo has over a decade of experience in the coffee industry and has owned both cafes and roasteries. Instagram: ⁠⁠ @ wakeup...

Welcome to the "Dialing In Your Coffee Business" Podcast! We're excited to help cafe + roastery owners build healthier coffee businesses that take great care of ALL the people-including them! On today's episode we're discussing SALES & SELLING for your coffee business. If your business is an airplane, sales is the other engines. In fact, if you want to travel any consider...

Welcome to the "Dialing In Your Coffee Business" Podcast! We're excited to help cafe + roastery owners build healthier coffee businesses that take great care of ALL the people-including them! On today's episode we're unlocking another Foundational Framework from our 1-1 Coaching Curriculum. It's called "The 6 Tiers of Transformation." Most cafe + roastery owners...

Welcome to the "Dialing In Your Coffee Business" Podcast! We're excited to help cafe + roastery owners build healthier coffee businesses that take great care of ALL the people-including them! On today's episode we're talking to Jamie Cunningham from Stay Golden Coffee. Jamie has over a decade of experience in the coffee industry and has owned both cafes and roasteries. He has...

Welcome to the "Dialing In Your Coffee Business" Podcast! We're excited to help cafe + roastery owners build healthier coffee businesses that take great care of ALL the people-including them! On today's episode we're discussing MARKETING for your coffee business. If you're business is an airplane, marketing is one of the engines. In fact, if you only have ONE engine, it w...

Welcome to the "Dialing In Your Coffee Business" Podcast! We're excited to help cafe + roastery owners build healthier coffee businesses that take great care of ALL the people-including them! On today's episode we're unlocking another Foundational Framework from our 1-1 Coaching Curriculum. It's called "Emotional Overload." Most cafe + roastery owners don't...

Welcome to the "Dialing In Your Coffee Business" Podcast! We're excited to help cafe + roastery owners build healthier coffee businesses that take great care of ALL the people-including them! On today's episode we're talking to Chris Deferio of "Keys to the Shop" Podcast & Consulting. Chris has over two decades of experience in the coffee industry and he has bee...

Welcome to the "Dialing In Your Coffee Business" Podcast! We're excited to help cafe + roastery owners build healthier coffee businesses that take great care of ALL the people-including them! On today's episode we're building on the Foundational Framework of "your coffee business is like an airplane" (Episode 2) and exploring the cockpit of the plane, which is your...

Welcome to the "Dialing In Your Coffee Business" Podcast! We're excited to help cafe + roastery owners build healthier coffee businesses that take great care of ALL the people-including them! On today's episode we're introducing one of the most powerful FOUNDATIONAL FRAMEWORKS we teach our 1-1 clients. The False Dichotomy Framework explains much of the confusion, frustration,...

Welcome to the "Dialing In Your Coffee Business" Podcast! We're excited to help cafe + roastery owners build healthier coffee businesses that take great care of ALL the people-including them! On today's episode we're interviewing Jon & Dani from RoasterTools. Jon & Dani have owned & operated both a coffee shop AND a coffee roastery. Now they run RoasterTools, an o...

Welcome to the "Dialing In Your Coffee Business" Podcast! We're excited to help cafe + roastery owners build healthier coffee businesses that take great care of ALL the people-including them! On today's episode we're introducing an analogy that will take all the guesswork out of building a healthy coffee business that takes great care of people. This analogy is a Mental Model...

Welcome to the "Dialing In Your Coffee Business" Podcast! We're excited to help cafe + roastery owners build healthier coffee businesses that take great care of ALL the people-including them! On today's episode we're introducing the concept of a Foundational Framework. Foundational Frameworks are something we have only ever made available to our 1-1 clients and on this podcas...

Welcome to the "Dialing In Your Coffee Business" Podcast! We're excited to help cafe + roastery owners build healthier coffee businesses that take great care of ALL the people-including them! On today's episode, we're diving deeper into who we are and why we're starting this podcast. Owners often ask us to share our stories so we wanted to create something that allowed pe...

Welcome to the Dialing In Your Coffee Business podcast. I am Michael Ryan. Our goal for creating this podcast is to bring zero cost resources to owners of coffee shops + coffee roasteries that teach them how to build a healthy coffee business that takes great care of ALL of the people-including them. Upcoming episodes will cover: how a healthy coffee business works, how to take great care of staff...