DEALER TALK

What an incredible episode with Durran Cage! Everyone gets passionate about their opinions on how to motivate our sales teams into becoming the hard-working, rise-and-grind people that we as leaders see them capable of. Durran is an amazing guest. His unique qualifications include serving as an OEM District Sales Manager, High-Performance Internet Director, and GSM, leading a team of consultants f...

Ben Gay III is in the house with amazing stories of his incomparable life and perspective on the craft and art of salespersonship. With 50+ years of professional selling experience, Ben has worked with fellow sales legends such as Dr. Napoleon Hill, Zig Ziglar, Earl Nightingale, and many more. Ben now writes/publishes/produces “The Closers” series, considered the foundation of professional selling...

As President and Founder of Local Search Group, Jim Flint is widely recognized as a thought leader in sales, marketing, and advertising. Join us as we hash out what business development, marketing, and sales truly are and how we can bridge the gap between the three. Also, don’t miss a chance to purchase his book “Car Dog Millionaire.” **For the information discussed by Charity in the Automotive Ne...

There are so many changes in the automotive industry; underpinning those changes seems to be the ability to harness data. From your video footage to call recording to the customer profiles in your CRM and DMS, your data house is flowing with the data capable of supporting just about any metric you could imagine. Yet our ability to efficiently access and harness that data presents a real and immedi...

The entrepreneurial spirit of the automotive industry is the unifying force needed to stay ahead in these unpredictable times. We can't think of a better way to dive into such a pressing topic than with Kyle Mountsier and Paul J. Daly of The Automotive State of the Union Kyle has been in the automotive industry since 2009. His unique ability to connect people and processes makes him a trusted advi...

We finally ended Season 6! And what a better way to close than to introduce our new co-host. We are excited to update the format of the show and to be able to share with everyone Season 7. Thank you to everyone who has been with us this far. We are very excited to continue bringing insights to the automotive industry. Highlights: 05:33 When it comes to social media are you measuring the impact of...

Well, one more to go to wrap up season 6!    This week we talked with Eric Richards about current strategies to help dealers more effectively prepare their inventory for the front-line and how to leverage that on digital platforms. This was a very insightful conversation and one that is very pertinent to the current landscape.    Highlights:    05:00 Should you displa...

Welcome back! Only two more episodes left in this season.    This week we sit down with my good friend Darren Farnsworth to talk about several topics including websites, inventory, predictions for 2022, and more.    Time highlights:   04:00 Similarities between the music industry and the car business   15:00 Connecting social and search ads to your website   21:0...

Welcome to episode 12 of season 6.    It is a real treat, and absolute honor, to have the Alpha Dawg, himself, on the program. Mr. Ziegler is a true pioneer of the industry, and one of the first people to create content to enhance the reputation within the automotive industry.  I have always admired his work and what he has been able to accomplish.   Make sure to listen to...

Welcome back! Episode 11 of Season 6 is out. Only 4 more to go before another incredible season has wrapped.    It is so good to be back after the holidays and we have so much headed your way before we break for the Summer.     This week we sit down with Deric Bumper to talk about his predictions for 2022. We also talk about subprime during Covid. On the subprime side of t...

Welcome to episode 10! This was a cool session, we did our first LinkedIn live and we had an awesome guest back for another episode. Thanks to Max Zanan and Charity Ann for joining on this very special episode. Highlights: 06:52 Is your dealer compliant? 15:00 What will happen to salespeople that started post-COVID 26:00 How will an on-order retail model impact the purchase experience 33:00 Having...

Welcome to episode 9! We are just over halfway through season 6 and this episode is FIRE!  Ian brings a well-rounded perspective to the inventory shortage, manufacturing process, and the future impact this will have on the retail side of the business.    You will want to listen to this episode in its entirety!    Highlights:    06:00 Getting started is half the b...

Welcome to episode 8! We have none other than General Motors Jeff back on the program to talk about pricing, online buying, customer satisfaction and so much more! Join us for this week's information-packed session.   Time highlights:   06:14 Ways to get more sales during these times  14:00 Acquisition strategy   28:00 Do customers actually want to buy cars online   36:00...

Welcome back to season 6 episode 7! Man, this season has been a lot of fun and this next episode is one of my favorites. I had the pleasure of talking data translation and digital transformation with the folks over at sMedia. Together, we discuss the interconnectivity of data and progress, and the people capable of interpreting it all. We unpack a lot! Don’t miss out. Connect with sMedia: Website:...

Welcome to season 6 episode 6! This week we have non-other than the G.O.A.T himself--Ali Reda. These have been crazy times, and we are talking to Ali about what we should be doing to stay ahead of the constantly changing market. Like most of us, Ali has had to find ways to adjust, and he shares some of the strategies he has put in place to navigate the current landscape. Highlights: 11:00 How we s...

Welcome to episode five of the Dealer Talk Podcast. This week we are sitting down with David Steinberg founder and CEO of Foureyes, our sponsor for this season, to talk about the power of email!  Sit back, relax and enjoy learning about some of the ways that Foureyes is changing the way dealers engage with customers through email. Time Highlights:  02:44 How did Foureyes start  09:0...

Welcome to this episode with non-other than William Hollis. We are stepping outside of our regular content to talk about motivation, success, and even the power of social media.   Make sure to check this out in its entirety!    Time highlights:  4:00 finding your calling   6:00 William use to sell cars!   11:00 stepping into your destiny   14:00 Make the most of...

Welcome back to another session. We are talking acquisition with Danny Zaslavsky. We are digging deep into a strategy he uses at his store to compete with CarMax, which is across from CarMax. We are also doing a full demo of Vincue, which Danny is one of the founders of, so make sure to check out the video portion of this episode on my YouTube channel. Time Highlights: 05:30 Why don't we buy every...

Welcome back to another episode of the Dealer Talk Podcast (S6E2)! This week, returning to the studio, we have Owen Moon, co-founder of Fixed-Op's Digital. Owen shares some top insights for the dealer service departments during these unprecedented times!     I, personally, am excited about Owen's fixed ops video solutions. It's time we give more personality to the service side of th...

Welcome back! Wow, another season. I am excited to be back having great conversations and learning from some fantastic people. Season 6 is opening with Lou Ramirez, A.K.A. The Car Guy, and what a way to get it going. Lou is one of the most hardworking people in the business! I cannot wait for you to learn about his journey and the insights he shares in Episode 1. Here is how you can connect with L...

Welcome Back! Tune in to our last episode of season 5, man; I can not believe that I have been able to keep this going for this many seasons. What a great guest to close things off! Non-other than Fred Lennart's, the "Sub-Prime Hero," what can I say? Great conversation, and you need to listen to the whole thing! Time Highlights:  10:00 Why process can help us regain market share from Carvana...

Welcome Back!  Are you thinking about how last year's events have impacted your customer loyalty? If you have not done all that you can to educate and inform your customer base during these times, you will probably be lighter on the DMS side when the dust settles. Check this very insightful conversation with Felicity where we talk about what customer retention means now.   Time Highlight...

Welcome Back!  This week we talk to Daniel Bompadre from Fusion Zone Automotive and it is a great conversation. Not only are you in for a value-packed session but it is our 100th episode! It's been a few months since we recorded our last sessions and I can't think of a better way to get back to learning than this conversation.    Time Highlights:    09:00 The future of thi...

Welcome Back! This week I sit down with Forest Ward from Call Drip and we are talking about lead response time. It is such a simple concept but one that plays a huge role in today's digital landscape. If marketing is the message, then how we prepare to respond to the activity generated from that message is an area we can look to for increased closing percentages! Time Highlights: 02:00 Consumer sh...

Welcome Back! This week I sit back with repeat guest Shawn Armorer and we are talking about several things including having a horizontal approach to decision-making. I really like Shawn’s perspective on this approach and I am very excited to share this session in its entirety with all of you. Time Highlights: 07:00 A positive outlook on the pandemic 13:00 Database marketing and how important it is...