Skip Steward
Connecting the Dots
Baptist Management System (BMS) is an improvement system that focuses on creating a holistic management system built on purpose, people, and process. BMS exist within the overall operating system of Baptist Memorial Health Care. BMS promotes and is based on the following 11 Guiding Principles: Respect, Humility, Trust, Empathy, Perfection, Process Focus, Scientific Thinking, Quality at the Source, Flow and Pull, Constancy of Purpose, Systemic Thinking. As we embed the 11 Guiding Principles into our culture, demonstrated by our ideal principled-based behaviors, we will be passionate about conti...
Author
Skip Steward
Category
Podcast website
Latest episode
Jul 9, 2026
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Episodes
Ping: The Secrets of Successful Virtual Communication with Dr. Andrew Brodsky 03.07.2025 30:22
Andrew Brodsky—a Harvard Business School doctoral graduate, award-winning business professor, management consultant, and expert in virtual communication at The University of Texas at Austin—has dedicated his career to unraveling the intricacies of virtual communication. Diagnosed with cancer as a teenager, his treatment led to a lifelong immune deficiency, which has resulted in years of his life b...
3rd Edition of Humble Inquiry with Peter A. Schein 26.06.2025 41:02
Peter A. Schein is the co-founder and CEO of OCLI.org in Menlo Park, California. He is a contributing author to the 5th edition of Organizational Culture and Leadership (2017). With Edgar H. Schein he is co-author of Humble Leadership (2018, 2nd ed. 2023), The Corporate Culture Survival Guide, 3rd ed. (2019), Humble Inquiry , (2nd ed. 2021 and 3rd ed. 2025...
Scientific Thinking on our thinking with Kelly Mallery 19.06.2025 28:54
I’ve spent my career helping teams and leaders navigate change—not by pushing harder, but by making the process easier, smarter, and, dare I say, even enjoyable. As the Operational Excellence Leader for two Viant Medical sites (New Hampshire and Michigan), I drive continuous improvement in high-stakes manufacturing environments. But my real passion? Helping change leaders like you overcome resista...
Making Lean and Continuous Improvement Work with Darren Walsh 12.06.2025 29:35
Darren Walsh is Director & Leadership Coach at Making Lean Work Ltd. A leading management consultancy specializing in helping business leaders and managers unlock the transformative power of continuous improvement. He has over 30 years of experience, working with some of the best in automotive, aerospace, medical devices, energy, technology, financial services, and business improvement....
The Block Diagram with Gemma Jones 05.06.2025 30:34
Gemma started her career studying Mechanical Engineering at Cardiff University. She quickly discovered the world of Continuous Improvement and spent 20 years working to improve processes and systems within various manufacturing industries including Automotive, Pharmaceutical, Dairy, Cosmetics & Toiletries, Food, and Medical Devices. She has been a CI Manager numerous times and an Operations Ma...
The Secret to Meetings People Actually Enjoy with Jess Britt 29.05.2025 27:27
Jess Britt is an executive coach and consultant who partners with leaders across sectors to transform their organizations through systematic approaches to managing people and work. She specializes in empowering senior leaders and teams in complex, dynamic environments to build collaborative, high-performing, data-driven workplace cultures using a facilitative leadership approach. As recently featu...
SIM Labs in Health Care with Dr. James R. Korndorffer 22.05.2025 31:09
James R. Korndorffer Jr., M.D., MHPE, FACS, joined the University of Texas Austin, Dell Medical School in January of 2025 and leads the continuum of medical education to train the next generation of physicians and health care professionals. In addition, he leads efforts across The University of Texas at Austin and The University of Texas System to support interprofessional education, curricular in...
VITAL BEHAVIOR Blueprint with Dr. Julie M. Smith and Dr. Lori Ludwig 15.05.2025 31:20
Dr. Julie M. Smith is a trailblazer in large-scale organizational behavior change. Her methods have garnered global awards and are backed by a wealth of case studies featuring organizations of all types and sizes. She has helped organizations identify and execute a wide variety of Vital Behaviors, from key behaviors related to executive decision making for a global oil company to front-line...
Plot the Dots with Gemma Jones 08.05.2025 28:20
Gemma started her career studying Mechanical Engineering at Cardiff University. She quickly discovered the world of Continuous Improvement and spent 20 years working to improve processes and systems within various manufacturing industries including Automotive, Pharmaceutical, Dairy, Cosmetics & Toiletries, Food, and Medical Devices. She has been a CI Manager numerous times and an Operations Ma...
What’s Love got to do with it? With Julie Simmons 01.05.2025 34:01
Julie Simmons, now retired, worked with her husband Scott as part of the Scott Wade Simmons & Associates, LLC providing leadership coaching and training in Strategy Development and Deployment, Leadership Development, and the Improvement Kata & Coaching Kata. Julie always had a passion for helping others develop their skills, capabilities, and confidence to solve complex challeng...
Managing on Purpose with Mark Reich 24.04.2025 30:11
Mark Reich spent 23 years working for Toyota, starting in 1988 with six years in Japan in the Overseas Planning Division, where he was responsible for Product Planning and collaborated with Chief Engineers to define vehicle specifications for overseas markets. This pivotal time was when Toyota introduced the Lexus to the world. In 1994, Mark returned to the United States and transitioned to the To...
Getting UNSTUCK with Andrew Williams 17.04.2025 29:11
Andrew is the Founder and Managing Director of Agility Consulting Group. He is a leadership enthusiast who is passionate about building leadership capacity to help organisations to make progress on big complex problems. He has been an Adjunct Faculty at the Australia Graduate School of Management (AGSM) at the University of NSW for 15 years where he facilitates executive programs in adaptive...
Using Key Behavioral Indicators For Predictive Success with Jacob Raymer 10.04.2025 31:44
Jacob Raymer is an internationally recognized speaker who addresses corporate, public and university audiences on the subjects of leadership roles and responsibilities, cultural transformation, and how to achieve organizational excellence with the right behavior and sustainable long-term results. As the Shingo Institute’s former Director of Education, Jacob co-created the Shingo Model and develope...
Driving Improvement in Rehab with Stephen Hunter 03.04.2025 29:06
Stephen Hunter PT, DPT, OCS, FAPTA received his Bachelor of Arts in physical therapy from University of Utah in 1984, and his clinical doctorate in 2008. He is board certified in orthopedic physical therapy. Currently, Stephen continues to treat patients and is the director of Internal Process Control for Intermountain Health’s rehabilitation services. He leads a team of 4 internal process c...
Daily Management with Jose R. Ferro 27.03.2025 34:32
By founding Lean Institute Brasil in 1999 to disseminate the principles and practices of lean thinking to Brazilian companies, Ferro helped catalyze a global movement to establish lean institutes in other countries, which ultimately grew into the Lean Global Network, chartered in 2007. In the late eighties, he was a visiting scholar in MIT’s International Motor Vehicle Research Program (...
Creating a Culture of Alignment with Dr. Rusty Holman 20.03.2025 30:24
Rusty is the founder and CEO of Resonate Leadership Lab, a healthcare leadership development consultancy with a mission of “Building Leadership Capabilities.” His passion for developing leaders and shaping organizational culture are hallmarks of his 30 years as a physician executive. Rusty has degrees in both Religious Studies and Psychology, and considers himself a lifelong student of how leaders...
"But we don't make widgets here!" with Michael Gallagher and Priya Oscar 13.03.2025 24:35
Michael Gallagher is an Executive Lean Leader with GE Aerospace. After 14 years in the auto industry Michael has held several roles in 14 years with GE including Lean Six Sigma Leader, Quality Leader, and Advanced Manufacturing Engineering Leader before taking his current position leading the Finance Kaizen Promotion Office at GE Aerospace. Michael received his MBA in Supply Chain Management with...
The DNA of a Safety Problem with Dr. Charles Leiner 06.03.2025 31:32
Derek Leiner trained in internal medicine at VCUHealth and the Richmond VA Medical Center. In 2018, he completed a year as Chief Resident for Quality and Safety, a national VA QI and safety training program then began as a staff physician at the Richmond VA Medical Center. His career has included teaching, education leadership as an Associate Program Director for a medicine training program,...
Process Analysis with Gemma Jones 27.02.2025 33:05
Gemma started her career studying Mechanical Engineering at Cardiff University. She quickly discovered the world of Continuous Improvement and spent 20 years working to improve processes and systems within various manufacturing industries including Automotive, Pharmaceutical, Dairy, Cosmetics & Toiletries, Food, and Medical Devices. She has been a CI Manager numerous times and an Operations Ma...
A closer look at Obstacles with Gemma Jones 20.02.2025 30:12
Gemma started her career studying Mechanical Engineering at Cardiff University. She quickly discovered the world of Continuous Improvement and spent 20 years working to improve processes and systems within various manufacturing industries including Automotive, Pharmaceutical, Dairy, Cosmetics & Toiletries, Food, and Medical Devices. She has been a CI Manager numerous times and an Operations Ma...
Improvement Work is Vulnerable Work with Jenn Christison 13.02.2025 31:17
Jenn Christison grew up wanting to change the world as a teach Worker, social worker, or stand-up comedian. After exploring all three, she discovered her most significant impact could be made by leading organizational transformation. With over 15 years of experience as a performance improvement consultant, senior leader, facilitator, and coach across multiple industries and sectors, Jenn brings a...
You’re The Leader, Now What? With Dr. Richard Winters 06.02.2025 29:52
Richard Winters, M.D. is an emergency physician at Mayo Clinic in Rochester, Minnesota. He is the director of leadership development for the Mayo Clinic Care Network , a member network of over 47 national and international healthcare systems. Dr. Winters develops and delivers leadership programs and provides executive coaching for leaders around the...
What are we trying to achieve? With Gemma Jones 30.01.2025 29:18
Gemma is an Improvement Coach, Trainer, and Visual Facilitator, based in the UK and working globally. Gemma started her career in Engineering and quickly found a passion for Improvement. She spent 20 years in Manufacturing across numerous industries, then in 2019 she left employment to build her own business. Gemma's mission is to help organizations and individuals be the best they can be, by help...
Elevate CI with AI with Kian Gohar 23.01.2025 49:05
Kian Gohar is a futurist, AI researcher, and Founder/CEO of Geolab, a research lab helping organizations build the next frontier of Human-AI collaboration through training and strategy. A former executive director of the XPRIZE Foundation and Singularity University, Kian has coached the leadership teams of dozens of Fortune 500 companies on AI, innovation, and the Future of Work. His l...
Time To Think with Nancy Kline 16.01.2025 31:25
Nancy Kline pioneered of the body of thought and practice known as The Thinking Environment. Her research through teaching, lecturing, coaching, and working with individuals, professionals, executives, and organizational teams around the world continues to develop this work. She also is Founding Director of Time To Think, a global leadership development and coaching company that specializes i...
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