Skip Steward
Connecting the Dots
Baptist Management System (BMS) is an improvement system that focuses on creating a holistic management system built on purpose, people, and process. BMS exist within the overall operating system of Baptist Memorial Health Care. BMS promotes and is based on the following 11 Guiding Principles: Respect, Humility, Trust, Empathy, Perfection, Process Focus, Scientific Thinking, Quality at the Source, Flow and Pull, Constancy of Purpose, Systemic Thinking. As we embed the 11 Guiding Principles into our culture, demonstrated by our ideal principled-based behaviors, we will be passionate about conti...
Be sure to visit the podcast's website and support the creator: connecting-the-dots.captivate.fm
Author
Skip Steward
Category
Podcast website
Latest episode
Oct 29, 2026
Where to listen?
Podcasts in the app Replaio Radio Coming soonPodcasts are coming to the app soon. Install now and be the first to see a whole new take on podcasts
Episodes
Don’t Repeat Our Mistakes with Morgan L. Jones 23.10.2025 27:24
Morgan started his career as a fitter turner and raised up through the rank to officer in the Navy. Morgan has over 30 years' experience in Lean and 25 years in Six Sigma, a pragmatic and experienced improvement Leader, delivering over $2.21Bn in hard savings to organization, improving customer, staff experiences and improved Health and Safety. The legacy capabilities of Business Improvement have...
Never Lead Alone with Keith Ferrazzi 16.10.2025 32:24
Keith Ferrazzi, is a #1 New York Times Bestselling Author of Never Eat Alone, Leading Without Authority, Competing in the New World of Work, and his newest book, Teamship: 10 Shifts to Becoming a Dream Team. Keith is recognized as the world's top executive team coach, having coached the transformation of Fortune 50 corporations, the World Bank, fast growth Unicorns and even governments of entire c...
The Buy-In Advantage with Dave Garrison 09.10.2025 29:45
Dave Garrison is the CEO of Garrison Growth, equipping leaders to generate buy-in and get the best results from their teams. Dave is a seasoned executive with experience as a board member at organizations like Ameritrade and as CEO of public and venture backed firms. A sought-after speaker and workshop leader, Dave has led hundreds of sessions for profit and non-for-profit organizations and for me...
Shifting Toward Unorothodoxy - Part 4 with Dr. Michael Hein 02.10.2025 34:12
Michael Hein, MS, MD, MHCM, Associate Certified Coach (ACC), believes that when healthcare leaders don’t fully understand complexity, it leads to burnout, turnover, and poor patient care—issues he considers preventable forms of human suffering. Healthcare is more complex than ever, and traditional top-down methods often exacerbate these challenges. Success today requires leaders who adapt, absorb...
Shifting Toward Unorthodoxy - Part 3 with Dr. Michael Hein 25.09.2025 29:36
Michael Hein, MS, MD, MHCM, Associate Certified Coach (ACC), believes that when healthcare leaders don’t fully understand complexity, it leads to burnout, turnover, and poor patient care—issues he considers preventable forms of human suffering. Healthcare is more complex than ever, and traditional top-down methods often exacerbate these challenges. Success today requires leaders who adapt, absorb...
Shifting Toward Unorthodoxy – Part 2 with Dr. Michael Hein 18.09.2025 32:45
Michael Hein, MS, MD, MHCM, Associate Certified Coach (ACC), believes that when healthcare leaders don’t fully understand complexity, it leads to burnout, turnover, and poor patient care—issues he considers preventable forms of human suffering. Healthcare is more complex than ever, and traditional top-down methods often exacerbate these challenges. Success today requires leaders who adapt, absorb...
Shifting Toward Unorthodoxy – Part 1 with Dr. Michael Hein 11.09.2025 28:48
Michael Hein, MS, MD, MHCM, Associate Certified Coach (ACC), believes that when healthcare leaders don’t fully understand complexity, it leads to burnout, turnover, and poor patient care—issues he considers preventable forms of human suffering. Healthcare is more complex than ever, and traditional top-down methods often exacerbate these challenges. Success today requires leaders who adapt, absorb...
FLOW: How to Measure Value with Nigel Thurlow 04.09.2025 37:06
Nigel Thurlow previously served as the first-ever Chief of Agile at Toyota, where he created the World Agility Forum award-winning “Scrum the Toyota Way” and co-created The Flow System™, a holistic FLOW-based approach to delivering customer-first value built on a foundation of The Toyota Production System. Throughout his career, Thurlow has gained an enviable recognition as a leading expert in Lea...
FLOW: How to Flow & Deliver Value with Nigel Thurlow 28.08.2025 35:31
Nigel Thurlow previously served as the first-ever Chief of Agile at Toyota, where he created the World Agility Forum award-winning “Scrum the Toyota Way” and co-created The Flow System™, a holistic FLOW-based approach to delivering customer-first value built on a foundation of The Toyota Production System. Throughout his career, Thurlow has gained an enviable recognition as a leading expert in Lea...
FLOW: What is Value in Healthcare? with Nigel Thurlow 21.08.2025 37:36
Nigel Thurlow previously served as the first-ever Chief of Agile at Toyota, where he created the World Agility Forum award-winning “Scrum the Toyota Way” and co-created The Flow System™, a holistic FLOW-based approach to delivering customer-first value built on a foundation of The Toyota Production System. Throughout his career, Thurlow has gained an enviable recognition as a leading expert in Lea...
Stanford Medicine Center for Improvement with Lisa Freeman 14.08.2025 29:06
Lisa (Elizabeth) Joyce Freeman serves as a Senior Advisor in the School of Medicine at Stanford University. She administratively supports the Stanford Medicine Center for Improvement. The goal of the Stanford Medicine Center for Improvement is to become the best at getting better Inspiring and accelerating the delivery of consistent, excellent care across Stanford Medicine measured by performance...
Gary Peterson; The Improvement Legacy 07.08.2025 30:40
Gary Peterson - Executive Vice President, Supply Chain & Production at O.C. Tanner Company As our Executive Vice President of Supply Chain & Production, Gary specializes in creating cultures of continuous improvement through manufacturing and leadership excellence. He leads our manufacturing, buying, engineering, refining, and logistics teams. Gary has been at O.C. Tanner for over 35 years...
Toyota's Improvement Thinking from the Inside with Dr. Sarah Womack 31.07.2025 31:43
Dr. Sarah Womack is a distinguished researcher and consultant in the field of Industrial Engineering. Her Ph. D. in the department of Industrial & Operations Engineering from the University of Michigan, Ann Arbor focused on the intersection of lean manufacturing practices and ergonomics. She has published peer-reviewed articles, presented as guest speaker at conferences and universities, and f...
Driving Improvement as a Medical Staff Professional (MSP) – with Kimberly Olson 24.07.2025 31:44
Kim Olson entered the healthcare field in 2005 and has since held progressive roles in Health Information Management, Performance Excellence, and most recently, as Director of Medical Staff Office and Provider Enrollment operations, where she led initiatives to streamline credentialing workflows and improve cross-functional collaboration. She’s most energized at the crossroads of data science, lea...
Radical Listening with Christian van Nieuwerburgh and Robert Biswas-Diener 17.07.2025 32:11
Prof. Christian van Nieuwerburgh (PhD) is an academic, consultant and executive coach. He is Professor of Coaching and Positive Psychology at the Centre for Positive Health Sciences at RCSI University of Medicine and Health Sciences (Ireland) and Consulting Professor for Growth Coaching International, a provider of coach training and consultancy for the education sector. In recognition of his cont...
Don’t Say Um with Michael Chad Hoeppner 10.07.2025 32:11
Michael Chad Hoeppner is the Founder and CEO of GK Training, a firm dedicated to giving individuals, companies, and organizations the communication skills to reach their highest goals in work and life. Michael has worked with some of the world’s most influential companies and leaders, across a wide range of industries, universities, and professional sectors. His corporate clients include: three of...
Ping: The Secrets of Successful Virtual Communication with Dr. Andrew Brodsky 03.07.2025 30:22
Andrew Brodsky—a Harvard Business School doctoral graduate, award-winning business professor, management consultant, and expert in virtual communication at The University of Texas at Austin—has dedicated his career to unraveling the intricacies of virtual communication. Diagnosed with cancer as a teenager, his treatment led to a lifelong immune deficiency, which has resulted in years of his life b...
3rd Edition of Humble Inquiry with Peter A. Schein 26.06.2025 41:02
Peter A. Schein is the co-founder and CEO of OCLI.org in Menlo Park, California. He is a contributing author to the 5th edition of Organizational Culture and Leadership (2017). With Edgar H. Schein he is co-author of Humble Leadership (2018, 2nd ed. 2023), The Corporate Culture Survival Guide, 3rd ed. (2019), Humble Inquiry , (2nd ed. 2021 and 3rd ed. 2025...
Scientific Thinking on our thinking with Kelly Mallery 19.06.2025 28:54
I’ve spent my career helping teams and leaders navigate change—not by pushing harder, but by making the process easier, smarter, and, dare I say, even enjoyable. As the Operational Excellence Leader for two Viant Medical sites (New Hampshire and Michigan), I drive continuous improvement in high-stakes manufacturing environments. But my real passion? Helping change leaders like you overcome resista...
Making Lean and Continuous Improvement Work with Darren Walsh 12.06.2025 29:35
Darren Walsh is Director & Leadership Coach at Making Lean Work Ltd. A leading management consultancy specializing in helping business leaders and managers unlock the transformative power of continuous improvement. He has over 30 years of experience, working with some of the best in automotive, aerospace, medical devices, energy, technology, financial services, and business improvement....
The Block Diagram with Gemma Jones 05.06.2025 30:34
Gemma started her career studying Mechanical Engineering at Cardiff University. She quickly discovered the world of Continuous Improvement and spent 20 years working to improve processes and systems within various manufacturing industries including Automotive, Pharmaceutical, Dairy, Cosmetics & Toiletries, Food, and Medical Devices. She has been a CI Manager numerous times and an Operations Ma...
The Secret to Meetings People Actually Enjoy with Jess Britt 29.05.2025 27:27
Jess Britt is an executive coach and consultant who partners with leaders across sectors to transform their organizations through systematic approaches to managing people and work. She specializes in empowering senior leaders and teams in complex, dynamic environments to build collaborative, high-performing, data-driven workplace cultures using a facilitative leadership approach. As recently featu...
SIM Labs in Health Care with Dr. James R. Korndorffer 22.05.2025 31:09
James R. Korndorffer Jr., M.D., MHPE, FACS, joined the University of Texas Austin, Dell Medical School in January of 2025 and leads the continuum of medical education to train the next generation of physicians and health care professionals. In addition, he leads efforts across The University of Texas at Austin and The University of Texas System to support interprofessional education, curricular in...
VITAL BEHAVIOR Blueprint with Dr. Julie M. Smith and Dr. Lori Ludwig 15.05.2025 31:20
Dr. Julie M. Smith is a trailblazer in large-scale organizational behavior change. Her methods have garnered global awards and are backed by a wealth of case studies featuring organizations of all types and sizes. She has helped organizations identify and execute a wide variety of Vital Behaviors, from key behaviors related to executive decision making for a global oil company to front-line...
Plot the Dots with Gemma Jones 08.05.2025 28:20
Gemma started her career studying Mechanical Engineering at Cardiff University. She quickly discovered the world of Continuous Improvement and spent 20 years working to improve processes and systems within various manufacturing industries including Automotive, Pharmaceutical, Dairy, Cosmetics & Toiletries, Food, and Medical Devices. She has been a CI Manager numerous times and an Operations Ma...
Similar podcasts
Replaio is not a podcast publisher; show names, artwork and audio belong to their authors and are distributed through public RSS feeds.