Jason S Bradshaw

Chats with Jason

Business EN ↓ 73 episodes

What if the secret to transforming your business wasn’t in the next big strategy—but in the experiences you create every single day? Chats with Jason is more than a podcast—it’s a movement led by customer experience strategist and bestselling author Jason S Bradshaw. In each episode, Jason sits down with world-class leaders—not just from customer service or HR, but from technology, marketing, finance, design, leadership, and more. Why? Because every part of a business touches the customer or employee experience—and when those experiences improve, everything changes. From boardrooms to back off...

Author

Jason S Bradshaw

Category

Business

Podcast website

chatswithjason.com

Latest episode

Jan 27, 2026

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Episodes

Bringing Wonder Back to Work | Leadership, Culture & Service with Peter Merritt 27.01.2026

What if the missing ingredient in leadership, culture, and service isn’t strategy… but wonder? In this episode of Chats with Jason, Jason S. Bradshaw sits down with Peter Merritt — Australia’s 2024 Keynote Speaker of the Year, founder of House of Wonderful, and author of Wonderlicious. Together, they explore how leaders can bring wonder back into the workplace to reignite team engagement, elevate...

Ken Blanchard’s Secret to Great Leadership: Catch People Doing Things Right 20.01.2026

What if the fastest way to boost performance wasn’t pressure… but love? In this episode of Chats with Jason, Martha C. Lawrence, author of Catch People Doing Things Right, the authorized biography of Ken Blanchard, shares the personal story behind one of the world’s most influential leadership thinkers. Decades before empathy and vulnerability became leadership buzzwords, Ken Blanchard, co-author...

How to Take Over a Family Business Without Destroying Relationships 12.01.2026

Taking over a family business can feel like walking a tightrope — one wrong step and relationships, trust, and legacy can unravel fast. In this episode of Chats with Jason, Jason S. Bradshaw sits down with Jonathan Goldhill, author of Disruptive Successor and one of the world’s leading family business coaches, to unpack how next-generation leaders can step into leadership without destroying family...

No One Wants to Work Anymore Is a Lie, Here’s What Leaders Are Missing 05.01.2026

What if the real reason people are leaving isn’t pay, perks, or generations, but the way work is designed? In this episode of Chats with Jason , Jason S Bradshaw sits down with Joe Mull , Hall of Fame speaker, author, and one of the world’s leading voices on employee commitment, to dismantle the myth that “no one wants to work anymore.” Joe reveals why people don’t quit jobs, they quit the experie...

No One Wants to Work? The Real Problem Is Your Hiring System 22.12.2025

Every leader has said it—or at least thought it: “No one wants to work anymore.” But what if that belief is costing you great people, productivity, and profit? In this episode, Jason S Bradshaw sits down with Ryan Englin, bestselling author and CEO of Core Matters, to uncover why hiring struggles aren’t caused by the economy, the industry, or the next generation—but by broken hiring systems. You’l...

Stop Posting “More Content”, Use This Simple System Instead 15.12.2025

Creative burnout. Recycled ideas. Audiences that don’t trust what they see. In this episode, Jason S. Bradshaw sits down with Melanie Deziel, one of the world’s most respected creative strategists, to unpack why creative teams stall — and what leaders can do to fix it. You’ll discover: 👉The real reason brainstorming sessions fail 👉How trust is collapsing in marketing and business 👉Why “prove it...

Why Most Company Cultures Fail and How Great Leaders Fix Them 08.12.2025

Most company cultures don’t fail because leaders don’t care. They fail because leaders misunderstand what culture actually is. In this episode, Melissa Daimler—who helped shape culture at Adobe, Twitter, WeWork, and Udemy—reveals the real reasons cultures collapse and what leaders must do to build organizations that truly work. We explore: ✅ Why values fail without clear behaviors ✅ How to spot...

Claude Silver on Emotional Bravery & People-First Culture 01.12.2025

Empathy is no longer a “soft skill”—it’s the competitive advantage every modern leader needs. In this powerful episode, Jason S. Bradshaw interviews Claude Silver, Chief Heart Officer at VaynerX, to uncover how emotional bravery, self-awareness, and people-first leadership transform team performance and workplace culture. Claude shares the pivotal moments that shaped her leadership journey, how sh...

Why Top Leaders Now Prioritize Creativity Over Efficiency 24.11.2025

In today’s rapidly changing business landscape, the leaders winning aren’t the ones squeezing for more efficiency — they’re the ones unlocking creativity. In this episode, Jason S. Bradshaw sits down with Dr. Natalie Nixon, one of the world’s leading voices on creativity and innovation, to unpack why imagination, curiosity, and Wonder Rigor are now the most important leadership tools. You’ll disco...

Inside Harley’s Cult-Like Loyalty | Ken Schmidt on Turning Customers Into Believers 17.11.2025

What turns a near-bankrupt company into one of the most loved, tattoo-worthy brands on the planet? In this episode, Ken Schmidt — the legendary former Director of Communications at Harley-Davidson — reveals the exact strategies that transformed Harley from chaos into a cult-like community of passionate believers. This is the conversation every business leader, marketer, and customer experience pro...

How Authenticity Made Kenny Lee a 7-Figure Entrepreneur | Be Rawsome 19.10.2025

What if the very thing you’ve been calling a weakness is actually your greatest superpower? In this raw and inspiring conversation, Kenny Lee, founder of the Rawsome Movement and author of Be Rawsome, sits down with Jason S. Bradshaw to share how radical authenticity turned his pain into purpose — and his purpose into a 7-figure global business. You’ll discover: ✨ The real reason authenticity att...

Employee Retention Strategies Every CEO and Manager Needs 01.10.2025

🚨 Why do 20–70% of employees quit within their first 100 days? In this powerful conversation, bestselling author Joey Coleman reveals the hidden mistakes that cost companies millions in turnover, and the retention strategies every CEO, entrepreneur, manager, and executive must know to keep their best people. You’ll discover: ✅ Why perks and paychecks aren’t enough to keep talent ✅ The single bi...

The Secret Link Between Purpose, Profit & Performance 22.09.2025

Is your company’s purpose just a poster on the wall—or the engine driving real growth? In this powerful conversation, Jason S. Bradshaw sits down with bestselling author and keynote speaker Ron Tite to reveal how leaders can align purpose with profit without slipping into corporate theater. 💡 What You’ll Learn in This Episode: ✅ Why most purpose statements fail (and how to fix yours) ✅ The 5 si...

Stop Managing Talent and Start Building Trust 17.09.2025

Most teams don’t fail because they lack talent. They fail because they lack trust. In this episode of Chats With Jason, leadership expert and author Mike Robbins (We’re All In This Together) reveals why psychological safety, appreciation, and real conversations matter more than KPIs or talent alone. 👉 If you’re a leader who wants fewer silos, better communication, and a high-performance culture,...

How Brand Storytelling Drives Business Growth | Park Howell on the Story Cycle System 11.09.2025

Every brand tells a story—but are you telling the right one? In this episode of Chats with Jason, Emmy-winning business storytelling coach Park Howell (author of Brand Bewitchery and host of The Business of Story) explains how brand storytelling drives business growth through his proven Story Cycle System™. 👉 What you’ll learn: How to clarify your brand story to win trust and customers Why storyt...

Culture Is Not Fluff: Annette Franz on Employee Experience & Customer Success 01.09.2025

Culture is not fluff—it’s your operating system. In this episode of Chats with Jason, Jason S Bradshaw sits down with Annette Franz—CEO of CX Journey and author of Employee Understanding—to uncover why fixing culture is the fastest path to improving both employee experience and customer experience. 💡 What you’ll learn in this episode: Why leaders must put employees MORE first to deliver world-cla...

10 Ways Iconic Brands Win on the HOW (w/ Allen Adamson) 26.08.2025

Most brands chase features. The best brands remove friction. In this episode, Allen Adamson, ex-Chairman, Landor; author of Seeing the How, breaks down 10 simple ways to make your brand inevitable by improving the HOW. The 10 Takeaways 1 - Experience v Marketing: “Experience is the faster version of marketing.” 2 - Show, Don’t Tell: Service videos build instant trust. 3 - Make Choice Easy: Think W...

Stop Losing Customers: The WISER Way to Make Them Love Your Brand 18.08.2025

Are you unknowingly driving customers away? In this powerful episode of Chats with Jason, Dan Gingiss—former Fortune 100 executive, CX leader, and author of The Experience Maker—reveals his WISER framework for creating unforgettable customer experiences that keep people coming back and telling others about your brand. You’ll discover: ✅ Why “Customer Experience is the New Marketing” and how it dr...

FHL Day 4: Tony Robbins’ Peak Performance Secrets for Entrepreneurs 12.08.2025

What if the secret to scaling your business wasn’t a new funnel or marketing tactic… but mastering your state, story, and strategy? On Day 4 of Funnel Hacking Live 2025, Tony Robbins delivered a 4-hour masterclass on creating peak performance in life and business — and it was pure transformation. In this episode of Chats with Jason, I break down the exact Tony Robbins strategies and mindset shifts...

Funnel Hacking Live Day 3 – Powerful Lessons on Identity, Purpose & Success 07.08.2025

Funnel Hacking Live Day 3 wasn’t just about marketing tactics — it was about rediscovering who we are, why we started, and what we owe the world. In this recap, Jason S. Bradshaw shares the most powerful lessons from the stage, including: 🔍 Prince Ea – Why identity comes before strategy, and how to rewire your self-image for success. 🔄 Stu McLaren – Turning transactions into movements through me...

FHL 2025 Day 2: Breakthrough Marketing Mindsets That Actually Work 04.08.2025

What if one day could completely shift how you think about marketing, offers, and sales? In this solo episode, Jason S. Bradshaw takes you deep inside Day 2 of Funnel Hacking Live 2025, where the stage wasn’t just packed with tactics — it was bursting with transformation. 💡 From Trent Shelton’s soul-stirring call to self-worth mastery, to Russell Brunson’s one-to-many selling framework, to Eileen...

How To Lead & Communicate With Clarity: Todd Cherches On Visual Leadership 29.07.2025

What if the key to better leadership isn’t saying more—but showing it? In this powerful episode, Jason S. Bradshaw sits down with TEDx speaker, award-winning author, and NYU professor Todd Cherches, the mind behind VisuaLeadership—a revolutionary framework that helps leaders communicate with clarity, inspire with confidence, and lead with vision. Todd shares how pictures, metaphors, models—and eve...

Lead with Vision, Not Just Strategy | Visionary Leadership with Dr. Oleg Konovalov 22.07.2025

What separates average leaders from unforgettable ones? It’s not strategy—it’s vision. In this powerful episode, Jason S. Bradshaw sits down with global thought leader Dr. Oleg Konovalov, known as the “Da Vinci of Visionary Leadership,” to uncover the rare leadership skill that transforms companies from the inside out. You'll discover: ✅ Why vision is the noblest—and rarest—form of leadership ✅...

The Power of Praise: Chester Elton on Building a Winning Culture 15.07.2025

Can a simple “thank you” transform your workplace? According to Chester Elton, yes — and it’s backed by decades of research. In this episode of Chats with Jason, bestselling author Chester Elton (The Carrot Principle, Leading With Gratitude) unpacks how the power of praise drives real business results — from higher employee engagement to better retention and legendary workplace cultures. 💡 What y...

You Don’t Need a Title to Lead—You Need This One Trait (John Baldoni Reveals It) 07.07.2025

Forget job titles. Real leaders aren’t defined by position—they’re remembered for one thing: grace. In this powerful episode of Chats with Jason , world-renowned leadership expert and bestselling author John Baldoni pulls back the curtain on the one trait that separates forgettable managers from transformational leaders. Drawing from decades of experience, 15+ books, and his hit show Grace Under P...

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