CHAPcast by Community Health Accreditation Partner

Get ready to be enlightened with our insightful conversation with Natalie McNeal, the driving force behind Hospice at WellStar Health System . Natalie is here to share how medium-sized home-based care providers can prove their quality beyond Medicare Care Compare scores. She shares the secret sauce to her organization's successful outreach - building relationships within the community, spread...

What if there was a way to drastically shift the field of dementia care towards more efficient care coordination and equitable health access? This episode features a conversation with Rory Farrand, Vice President for Palliative and Advanced Care at NHPCO, who unpacks the recently released Dementia GUIDE Model by CMS. Listen in as Rory explains the potential this model holds for not just caregivers...

Join us for an enlightening conversation with Dr. Daniel R. George and Dr. Peter J. Whitehouse, authors of the groundbreaking book "American Dementia: Brain Health in an Unhealthy Society" . We’ll delve into the surprising revelation that dementia rates in the US are declining, thanks to a series of public health interventions. From vascular health to access to higher education, we’ll jo...

What if patient care stepped away from mere box-checking and became truly patient-focused? This episode is an eye-opener as we welcome Donnette Threats from Homecare Homebase , whose 30 years of hospice experience bring a profound understanding of software's role in building comprehensive care plans. With Donnette, we shift the focus back to what truly matters - the patient and their family,...

Ready to unlock the secrets behind data trends in home health and hospice? This insightful episode, featuring Kara Justis from Trella Health, guarantees to reshape your understanding of data's evolving role in healthcare. We explore an intriguing paradox as we discuss the 5.2% decline in home health admissions juxtaposed with a rise in Medicare Advantage enrollments. This episode is more than...

In this episode, Jennifer Kennedy from CHAP talks with Jennifer Hale, VP of Clinical Standards and Quality at Compassus, about the application of Age-Friendly Care in hospice. They explore the key factors that define the quality of life for patients and what holds significance for them. Visit our website Connect with us - LinkedIn , Twitter , YouTube , Facebook Make Lives Better

In this episode, Denise Stanford and Bobbie Warner from CHAP talk with Shelley Cartwright, CEO at Apex Health Services, and  Irina Gorovaya from Amity Healthcare Group about differentiating your organization with CHAP Disease Program Certification.   Learn about the process, value, quality outcomes, and standards of Disease Program Certification.   Visit our website Connect with us - LinkedIn , Tw...

Join us for a thought-provoking episode of the CHAPcast, where our host Jennifer Kennedy sits down with Katie Wehri of the National Association for Home Care & Hospice (NAHC) and Judi Lund Person of the National Hospice and Palliative Care Organization (NHPCO). Together, they dive deep into the topic of the Public Health Emergency (PHE) coming to an end and discuss the implications for provide...

In this episode, Jennifer Kennedy and Melinda Gaboury, Co-Owner & Chief Executive Officer of Healthcare Provider Solutions, Inc. discuss "good" leadership and the value of a solid gap analysis.   Visit our website Connect with us - LinkedIn , Twitter , YouTube , Facebook Make Lives Better

Jennifer Kennedy talks with Deborah Hoyt from Axxess about how you can get involved in advocacy, the most critical areas to boost provider advocacy, and why it’s more important than ever.  Join Axxess, April 17-19 in Dallas for the Axxess Growth, Innovation, and Leadership Experience — AGILE. This will be more than a user conference. We’re assembling influential thought leaders like Dallas Maveric...

In this episode, Bobbie Warner and Jennifer Kennedy walk through the top 10 deficiencies found during Home Health surveys in 2022.   Visit our website Connect with us - LinkedIn , Twitter , YouTube , Facebook Make Lives Better

In this episode, Bobbie Warner and Jennifer Kennedy walk through the top 10 deficiencies found during Hospice surveys in 2022.   Visit our website Connect with us - LinkedIn , Twitter , YouTube , Facebook Make Lives Better

In this Episode, Jennifer Kennedy talks to Katie Wehri as they walk through NAHC's Hospice and Palliative Care Report from December, giving everyone a list of what needs to be on providers' radar in 2023. From VBID, Hospice Cap and MedPAC recommendation, Telehealth recertification through 2024, and Hospice fraud.   Visit our website Connect with us - LinkedIn , Twitter , YouTube , Facebo...

An introduction to Age-Friendly Care at Home.  According to the US Census Bureau, the US population aged 65+ years is expected to nearly double over the next 30 years, from 43.1 million in 2012 to an estimated 83.7 million in 2050. We have an aging population with a growing demand for healthcare and not enough healthcare workers to meet this demand. We'll examine the demand, 4Ms framework, ag...

What is CHAP building? How does it benefit healthcare providers and agencies? How does this help the patient? Why asking "What Matters" is the most critical question when speaking to a patient. CHAP is creating an Age-Friendly Care at Home certification process through our partnership with The John A. Hartford Foundation and the Institute for Healthcare Improvement. When healthcare worke...

In this episode,  we explore the business case, value proposition, how to improve the patient care experience, improve CAHPS scores, the importance of collaborative decision making, and the impact to agencies providing Age-Friendly Care at Home. More than ever before, patients want individualized care, more say in their care, being involved in decision making, and ensuring what matters to them is...

Knee deep in one of the most tumultuous job markets that anyone can remember and healthcare workers quitting at unprecedented numbers, what are providers to do? Jennifer Kennedy sat down with Stephanie Johnston from Transcend Strategy Group to discuss staff recruitment and retention, including the number one solution to burnout that a care-in-the-home provider has to offer clinicians.  Visit our w...

Home Care has tremendous value for the people and families receiving care.  In This episode, Jennifer Kennedy and CEO Tim Hanold from Care Advantage shares insights on what quality indicators payors look for in network partners and what metrics matter most in value-based purchasing and risk relationships.   Visit our website Connect with us - LinkedIn , Twitter , YouTube , Facebook Make Lives Bett...

Running a hospital-at-home program at the agency level may sound out of reach for some.  Summer Napier , President & CEO of Healing Hands Healthcare , talks to Jennifer Kennedy about her program and gives insights they learned while building.  Visit our website Connect with us - LinkedIn , Twitter , YouTube , Facebook Make Lives Better

Advance Care Planning is a process, not a one-time event that includes an individual and their loved ones.  People’s goals change over time.  As we saw with COVID-19, many patients changed their minds regarding ventilators and life support. Stephanie Anderson from Respecting Choices says it’s not just enough to educate about advance care planning but about introducing “shared decision-making.”  Le...

Starting palliative care in rural New Mexico has its challenges.  Education, billing, adding clinicians from other care settings, and referral source alignment, to name a few.  Jacob Martinez from Mountain Home Health and Hospice talks about their steps to build a thriving program that has improved their quality and gives patients the care they need.  Visit our website Connect with us - LinkedIn ,...

Kathleen Kerr from Transforming Care Partners joins Jennifer Kennedy to talk about how Palliative Care providers and payers address the questions/uncertainties regarding what to provide, to whom, by whom, how to assess, and a lot of variation in those elements. Visit our website Connect with us - LinkedIn , Twitter , YouTube , Facebook Make Lives Better

Jennifer Kennedy talks to Maria Warren, VP of Clinical Consulting Services from McBee about what's involved in optimally managing an episode of care for a patient, episode management in value-based purchasing, and its impact on quality. Visit our website Connect with us - LinkedIn , Twitter , YouTube , Facebook Make Lives Better

We know that health disparities have existed in various ways, but it took a pandemic to shine a light on a critical topic. How do we increase access to quality care and serve the underserved? Jennifer Kennedy and Nicole M. Davis tackle the newly posted CMS Framework for Health Equity and talk about what this means for providers.    Check out our Health Equity blog for more information. Visit our w...

In this episode, Jennifer Kennedy talks with Dr. Amy Moss from Amedisys, and Jason Banks from nVoq about what it's like to be a medical director in 2022.  They discuss the ever-evolving role of the physician in hospice, and how to use technology to help your hospice physician deliver on the expectation of documentation while weaving a beautiful patient story and narrative. Visit our website C...