Channel Insider: Partner POV

Lisa Pettograsso, Director, Channel Sales at Hack The Box sits down with host Katie Bavoso to discuss what solution providers need to grow their businesses in the highly competitive market of cybersecurity and upskilling, and explains what HTB is doing to accelerate that climb to the top for its partners. Pettograsso says not only can the gamified solutions from Hack The Box be sold independently...

Dawn Sizer, CEO of managed services provider 3rd Element Consulting, joined host Katie Bavoso in Part 1 of this latest episode of video and podcast series Channel Insider: Partner POV. Sizer describes her business's focus on providing IT and cybersecurity management for industries and businesses like law firms, government offices, and cannabis. While in many parts of the U.S., cannabis is just ano...

Josh Hohbein, Information Security Lead at managed services provider centrexIT, explains how he and the MSP prioritize and approach compliance with customers. Most clients think they either don't need a compliance framework, that it's too expensive, takes too much time to create, or don't understand it's not part of their existing cybersecurity stack. Hohbein says centrexIT has worked to make comp...

Travis Woods, CEO of Fort Point IT and Vice President of IT at DVBE Technology Colombia, joins host Katie Bavoso to discuss the value of partnership - not just with vendors, but also with other managed service and solution providers. Woods says partnering with like minded colleagues in the industry allows him grow his revenue and be able to compete with large, often private equity funded MSPs that...

Tim Brooks, Managing Director & Chief AI Advisor at World Wide Technology (WWT) joined host Katie Bavoso in this latest episode of Channel Insider: Partner POV to discuss how the global solution provider is one of a select few partners working with NVIDIA to bring the chip giant's new NIM Agent Blueprints to market. The NVIDIA NIM Agent Blueprints allow enterprise developers to build AI applicatio...

In Part 2 of her interview on Channel Insider: Partner POV, Nancy Henriquez talks with host Katie Bavoso about what she learned while working for an IT vendor. After selling her second business, a managed service provider, Henriquez went to work for an IT vendor startup for the first time in her career. She says her biggest takeaway from that experience is the importance of training and educating...

With two decades of experience in IT as a business owner and managed service provider, Nancy Henriquez says the minute you start your business is also when you should be preparing it to sell. In this episode of Channel Insider: Partner POV, Henriquez shares her evolution from a break/fix business owner to a full blown MSP and what she's learned along the way. Henriquez tells host Katie Bavoso abou...

In Part 2 on this Channel Insider: Partner POV interview featuring Paul Vedder Jr., the CXO of managed service provider VXIT talks about his new book "Vision & Execution: Empowering Personal Growth and IT Excellence." Vedder explains his reasoning for writing the book was to help business owners better understand managed services, as well as help others in his industry find success as providers of...

Paul Vedder Jr., Chief Experience Officer of Florida-based IT managed service provider business VXIT joins host Katie Bavoso for Part 1 of this Channel Insider: Partner POV interview. Paul just crossed the one decade mark as a leader of VXIT, a company he co-founded. He explains what he's learned about business leadership and how he wants to approach it, and why that approach ultimately starts wit...

Karen Greer, CEO of Secure Content Technologies, joins hosted Katie Bavoso in the latest episode of Channel Insider: Partner POV to discuss everything from starting out as a VAR (value added reseller) and transitioning to a hybrid solution provider, to her company's focus on cybersecurity offerings, to her journey to becoming a female CEO in a still male dominated industry, and so much more. Greer...

Art Amador, Chief Operating Officer of QuantumStreet AI, knows how time consuming being a wealth manager is for billion dollar accounts- he did it for nearly a decade at Fidelity. Amador tells Channel Insider: Partner POV host Katie Bavoso that he would go into the office two hours early to research international markets, stocks, securities, and financial forecasts to best advise his clients on ho...

In Part 2 of this Channel Insider: Partner POV interview with Henry Timm, CEO of Phantom Technology Solutions, Timm explains why he feels personally obligated to be on so many advisory boards and peer groups - from CompTIA, to ThreatLocker, to SuperOps, many and more. As if joining them wasn't enough, Timm and several other channel partner and vendor leaders cofounded the peer group The Tech Degen...

Henry Timm, CEO of Phantom Technology Solutions, joins host Katie Bavoso in Part 1 of this two part episode of Channel Insider: Partner POV. Just before this interview, Timm and his clients in Indiana endured windstorms that caused power blackouts across the state. The long time tech CEO explains why having a disaster recovery plan is necessary and will help small to midsized businesses get back u...

Before he was injured, Richard McKinnon thought he would spend his entire career in the United States Navy. Now, however, he finds fulfillment in helping local, state, and even international government entities automate their technology processes while helping them solve their over-provisioning issues and avoid wasting budget. McKinnon says many of his clients bought too much of the wrong technolo...

Founder and CEO of ISV, PerVista, Vennard Wright, believes technology should be used to make the world a better place. In this episode of Channel Insider: Partner POV, Wright explains how PerVista, a physical security solution that uses AI and computer vision to detect firearms and the risk of gun violence, was born in 2023. After a highly publicized safety incident happened in his local area of P...

In Part 2 of this Channel Insider: Partner POV interview with Michael Pompey, Chief Information and Transformation Officer of the Girl Scouts of Eastern Pennsylvania, the IT expert dives into how the nonprofit is looking for implement some of the latest technology, like AI, to help protect and encourage its scouts. Pompey discusses how channel solution providers have helped him bring ideas to life...

When you think about the Girl Scouts organization, you likely don't think about the massive enterprise that it truly is. In Part 1 of this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Michael Pompey, Chief Information and Transformation Officer of the Girl Scouts of Eastern Pennsylvania. Get to know the intricate information technology needs that span nine counties of...

In Part 2 of this Channel Insider: Partner POV interview with Natalia Scheidegger, CEO of Sydney, Australia-based MSP, 3rdmill, Scheidegger shares the obstacles she had to overcome when she suddenly took up the leadership position at her late father's company. Even when Scheidegger felt she had steadied the ship, she says it was years before she began traveling to industry events and networking wi...

When Natalia Scheidegger suddenly lost her father 10 years ago, she stepped up and took over his managed services practice, 3rdmill, with almost no idea what she was doing. But slowly, she fell in love with the business, the industry, and the network she created. Ten years on, 3rdmill has nearly doubled it's size as a business. Now, she's telling her story to help other green MSPs learn how ignite...

Kyle Wentworth, CEO and Founder of Wentworth Consulting Group, provides fractional CTO, CIO, and CISO services to businesses who don't have one of those positions on staff full time. Wentworth says all businesses need a CTO because the CEO should not make important decisions about IT and tech, as that position often lacks the knowledge and experience to do so. However, Wentworth says much of the f...

Founders and partners of Adaptiv Advisors, Ashley and Ryan Rowland, have run their technology advisor and consulting business from their home, in an RV, and from Portugal. You could say they've been through it all. That's why they started the online community the Technology Advisor Alliance to give their industry peers a space the learn from each other and grow. The power couple sat down with Chan...

Host Katie Bavoso sits down with Chief Experience Officer and Executive Vice President of managed service provider UDT, Jesus Pena. Pena explains what the "last mile" in a customer engagement is, why it's so important to prioritize, and how UDT stands out from larger competitors thanks to this approach. Pena shares how this method has allowed him to build decades long relationships with customers,...

In Part 2 of the Channel Insider: Partner POV interview with Aaron Brown, Chief Transformation Officer of True Increase and Found of Burgeon Software, Aaron shows host Katie Bavoso how to start overcoming her fear of failure using his executive coaching methods. It all starts with identifying the root cause of the fear and addressing it by slowing down the body and mind's panic response. One of th...

Are you feeling stuck in your career? Is the team you're leading struggling with friction? Is your personal life a mess? These issues may all be connected and the good news is you can overcome them all by working on yourself. Chief Transformation Officer of True Increase and Founder of Burgeon Software, Aaron Brown, is an executive coach who used to work in the IT channel. Now, he serves his peers...

In Part 2 of this Channel Insider: Partner POV interview with Chance Irvine, Vice President of IT at Transit Technologies, the experienced IT leader explains what the heads of client businesses do and do not consider when approached about entering into contract with third party solutions and services providers. Irvine explains how MSPs, resellers, and other channel providers can help create a smoo...