Channel Insider: Partner POV

In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Robbie Morrison, CEO of Velosio , to discuss how Velosio helps mid-market businesses navigate digital transformation, cloud migration, and AI adoption - especially during economically unstable times. Robbie dives into how Velosio partners with ISVs, their focus on industry-specific solutions (like horticulture!), and...

What does it take to scale an MSP into a national platform while keeping a local touch? Integris President, COO, and Board Member Glenn Mathis shares how the company navigated rapid growth through private equity and acquisitions, and the evolving IT landscape to create an enterprise level MSP built to better serve the small to medium sized customer market. I n this episode of Channel Insider: Part...

Traditional keyword searches can often fall short of finding exactly what you're looking for, but Weaviate’s AI-powered semantic search enables faster, more accurate results—unlocking new insights from your data. In this episode of Partner POV, host Katie Bavoso sits down with Byron Voorbach, Field CTO of Weaviate , to explore how their open-source AI-native vector database is transforming the way...

Struggling with AWS cost management? In this episode of Partner POV, host Katie Bavoso sits down with Tony Chan, CEO and co-founder of CloudForecast, to discuss how his startup is simplifying AWS cost visibility for mid-market companies and high-growth startups. Tony shares the inspiration behind CloudForecast, its unique approach to cost monitoring, and how it complements native tools like AWS Co...

With four decades of experience leading channel programs at companies like VMware, HP, and most recently Cato Networks, Frank Rauch reflects on his storied career, the lessons he's learned, and what the future holds for the IT channel.  🔹 How Frank built a legacy through mentorship and leadership.  🔹 The evolving role of the channel chief in an AI-driven world where cloud marketplaces have gaine...

In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Mike Fuhrman, CEO of Omega Systems , to discuss the company’s transformation from a traditional Managed Service Provider (MSP) to a Managed Security Services Provider (MSSP). This shift was a priority for Fuhrman when he joined the company in 2023. Fuhrman explains what nonnegotiable requirements truly define an MSSP...

Chris Keith, founder and CEO of Hirexe, joins host Katie Bavoso in this engaging episode of Partner POV to discuss the challenges managed service provider leaders face when trying to fill roles at their businesses - and that struggle is increasing. By 2026, IDC predicts that 90% of businesses worldwide will face an IT skills shortage. Whether it's budget restraints, a shallow talent pool, or even...

Managing cloud environments is already complex—tracking revenue and costs shouldn’t be an added headache. That’s why Vega Cloud developed Vega for MSPs, a purpose-built platform designed to help managed service providers optimize cloud spend, enhance financial accountability, and drive operational efficiency.  In this episode of Partner POV, host Katie Bavoso sits down with Vega Cloud team members...

Doing business with massive enterprises usually means navigating a maze of red tape, long approval processes, and legal roadblocks. But Hack The Box is changing the game—leveraging channel partners to streamline deals while opening doors for new relationships and revenue opportunities for solution providers. In this episode of Partner POV, host Katie Bavoso sits down with Heather Hoddinott, Enterp...

James Rocker, founder and CEO of Long Island, NY-Based managed service provider Nerds That Care, says he still hears from marketing experts fascinated by his company's name even after being in operation for 20 years. On this latest episode of Channel Insider: Partner POV, Rocker explains how he drew inspiration from the name and brand marketing of a well known B2C break/fix team from a big box tec...

Davin Jackson, cybersecurity media personality for  @eSecurityPlanet  , joins host Katie Bavoso for this week's Channel Insider: Partner POV. Jackson explains what drew him to pursue a career in cybersecurity, but says he didn't always feel like he belonged. He says he didn't see cybersecurity experts that looked like him until he met his mentor. Now, Jackson is on a mission to make cybersecurity...

In this episode of Partner POV, host Katie Bavoso is joined by Seth Tossie, Vice President of Global Channel Sales, and David Grant, Head of Enterprise Sales, from Hack The Box. Tossie and Grant discuss Hack The Box's gamified approach to training and upskilling cybersecurity professionals and teams, as well as the new Hack The Box Global Partner Program and why solution providers can grow their c...

With 2024 officially in the rearview mirror, the Channel Insider editorial team discuss the events, news stories, and disruptions that shaped the IT channel in 2024. Managing Editor Victoria During and Staff Writer Jordan Smith join Katie Bavoso for an in-depth discussion of a year that saw no shortage of seismic shifts. From the biggest industry upsets to the companies that came out on top, what...

Tony Haller, Global Head of IT Partner Sales and Strategy at GoTo, sits down with Partner POV host Katie Bavoso to explain how GoTo is growing with partners and incentivizing that partner community to do so. With a simplified approach to asset management built around a Zero Trust framework, GoTo wants to help managed service providers feel empowered to provide its solutions to customers and grow t...

Paco Lebron and Corey Kirkendoll of podcast MSP Unplugged return in Part 2 of their Channel Insider: Partner POV interview with host Katie Bavoso. In this half of the interview, Lebron and Kirkendoll explain how they try to help their MSP audience members learn at their own pace and why it's important to consider what a listener will find valuable no matter how far into their IT business journey t...

In Part 1 of this two part episode of Channel Insider: Partner POV, host Katie Bavoso is joined by two of the three hosts of what some say is the longest running MSP podcast, MSP Unplugged . Paco Lebron and Corey Kirkendoll are both CEOs of their managed services businesses. Lebron runs ProdigyTeks out of Chicago, IL and Kirkendoll leads 5K Technical Services out of Plano, TX. The two host the wee...

In Part 2 of this interview, Zac Paulson, Director of Product and Strategy at ABM Technology Group , explains to Channel Insider: Partner POV host Katie Bavoso the unfortunate trend of clients accepting a cybersecurity strategy and related solutions only after they've had a breach or close call. He says it's driven his business to not accept clients unless they agree to ABM's cybersecurity measure...

Zac Paulson, Director of Product and Strategy at North Dakota-based ABM Technology Group , sits down with Channel Insider: Partner POV host Katie Bavoso to explain the process behind selling his former business TrueIT to Advanced Business Methods , a legacy copy and print company. During his tenure as CEO of TrueIT, Paulson says his managed services company was hitting a wall and unable to grow an...

Tanaz Choudhury, CEO and President of Houston, TX - based IT solution provider TanChes Global Management , joins Channel Insider: Partner POV host Katie Bavoso to explain how and why she's investing in the next generation of IT business professionals. Choudhury is a first generation American and says she was able to make the American Dream "her reality." Now, she wants to pay it forward by support...

In this episode of Partner POV, CEO of managed service provider BizCom Global, Mark Wiener, discusses the critical mistake many end user businesses make when they assume they're too small to be the victim of ransomware or other types cyber attacks. He asks those business leaders, how much is your data is worth to you? Because, if the answer is "everything," then you've got everything to lose by be...

In Part 2 of this Channel Insider: Partner POV interview featuring Nick Sikorski, Vice President of Sales and Marketing at EchoStor, and Mark Milano, Manager of IT Employee Experience and End User Computing at Eversource, we continue the conversation about what makes the partnership work and what Milano says other businesses can do to find success with an IT solution provider of their own choice....

Why do AlertOps team members say their solution platform is like plumbing? Because it's essential and once you have it, you can't go back! AlertOps executives Kamalesh Srikanth, Senior Product Manager, and Rafael Sanuily, Chief Revenue Officer, join Partner POV host Katie Bavoso for an end to end discussion on the alert management platform built for both end user businesses and managed services pr...

Eaton Corporation's Steve Loeb, Vice President of Distributed Infrastructure Sales, and Donna St-Denis, Channel Marketing Director, join Partner POV host Katie Bavoso for an in-depth look at Eaton's solutions and the value of the Eaton PowerAdvatage Partner Program. In a world where AI touches all kinds of technology, today's data centers need to be able to handle the increased workloads and capac...

In Part 1 of this two part Channel Insider: Partner POV interview, host Katie Bavoso is joined by Nick Sikorski, Vice President of Sales and Marketing at EchoStor, as well as Mark Milano, Manager of IT Employee Experience and End User Computing at Eversource. Eversource is an energy company providing electricity, water, and natural gas to more than four million customers across New Hampshire, Mass...

In Part 2 of this Channel Insider: Partner POV interview, Dawn Sizer, CEO of managed service provider and IT consulting business 3rd Element, discusses how the strength of trust has enabled her business to offer new services and driven vendors to give partners more reason to go to market with them. Sizer says many long-time clients are now asking for services outside of IT, including media and mar...