Channel Insider: Partner POV

Omar shares insights on Zones’ 35 year evolution, how its using AI internally, its “Consider It Done” philosophy, strategic partnerships, and what’s next for customers, partners, and sustainability efforts. Plus, Omar shares how his experience as a board member of Zones prepared him to take on the CEO role.    Topics & Timecodes: 00:00 – Introduction: Meet Zones’ new CEO, Yehia Omar  02:13 – What...

Whether you’re a managed service provider (MSP), IT consultant, or channel partner supporting federal contractors, this conversation is packed with insights on how to prepare for new compliance mandates, streamline certification, and grow your services revenue—without getting buried in red tape.    Watch to learn:  What CMMC 2.0 really means for MSPs in 2025  How Choice Cyber Solutions helps MSPs...

🔍 Key Topics Covered: Major acquisitions and market consolidation Broadcom’s VMware Advantage Program ending Microsoft’s new CSP revenue thresholds Ingram Micro ransomware attack details AI adoption and the fight against “Shadow AI” Top executive moves across the channel The growth of GTIA post-CompTIA Emerging trends in AI services, MSP evolution, and quantum security ⏱️ Topics & Time Codes 00:0...

From free power audits with a 70% close rate to tiered discounts, rewards, and ready-to-use marketing content, Eaton makes it simple for partners to grow their business without needing to be power experts.    What You’ll Learn in This Interview: 00:00 – Introduction: The growth of the U.S. data center power market & AI’s role 00:53 – Meet Donna Saint Denis, Eaton Channel Marketing Director 01:37 –...

Learn how Moments Lab ’s MXT indexing technology and Discovery Agent make video libraries searchable, save hours of production time, and unlock new revenue streams. Topics & Time Codes: 00:00 – Introduction to Moments Lab and AI video discovery 01:55 – Origin story: from broadcast engineer to startup founder 02:59 – Solving the challenge of video indexing with AI 03:40 – Who uses Moments Lab? Cust...

Learn how community standards can shape an unregulated industry, why "mega-MSPs" risk losing their personal touch, and what it takes to transition from a technical founder to a CEO focused on growth and leadership. Topics & Time Codes: 00:00 – Why MSP community matters in an unregulated industry 01:13 – Growth at BASE Solutions and giving back to the MSP community 02:25 – SMB clients, vendor partn...

Brad shares critical legal insights every MSP and IT channel partner should know, from the dangers of using AI tools like ChatGPT to create contracts, to Master Service Agreement (MSA) pitfalls, client off-boarding risks, and how to protect your business when clients or vendors create liabilities. ⏱ Episode Guide & Key Topics: 00:01:00 – Meet Brad Gross: From hacker to prosecutor to “The Channel’s...

With AI adoption accelerating across industries, the data center “white space” is becoming more critical than ever. Ian explains what white space is, why it matters in modern IT environments, and how Eaton’s Power Advantage Partner Program can open new opportunities for resellers and MSPs. 💡 Topics covered: 00:00 – Introduction: AI and the data center connection  00:51 – Meet Ian Romeo (and his b...

Adam and Jason share how their insurance industry background, Microsoft expertise, and go-giver mentality set them apart. They also tackle the big questions on AI adoption in regulated sectors, technology challenges facing insurance agencies, and why they believe education should extend not just to clients—but to other MSPs as well.  Whether you’re an MSP, an insurance agency leader, or just curio...

Theresa shares her journey from leading channel sales and strategies at major tech companies to launching her own firm dedicated to helping organizations create high-impact partnerships. Discover what makes a partnership truly successful, the biggest mistakes companies make, and why executive buy-in is crucial. Theresa also dives into the evolving role of AI in partnership strategy, the rise and v...

Together, they’ve launched a student-run Security Operations Center (SOC) that gives students real-world cybersecurity experience while keeping LSU secure 24/7 on a responsible budget. Learn how the initiative is expanding nationwide, offering a scalable, public-private blueprint for workforce development in cybersecurity. 📌 Topics Covered & Time Stamps: 00:00 – Introduction to LSU x TekStream So...

💻 Port is the internal developer portal that streamlines workflows, boosts developer productivity, and keeps AI agents from going off the rails. Discover how Port reduces ticket bottlenecks, enhances collaboration across teams with varying skill levels, and empowers platform engineering teams to design scalable, compliant, and fully customizable experiences. 🔥 TOPICS & TIMESTAMPS: 00:00 – Intro:...

Host Katie Bavoso is joined by Channel Insider's Managing Editor Victoria Durgin and writer Jordan Smith to break down: ⏱ 00:01:33 – The team's in-person coverage from major events like NerdioCon, SAS Innovate (featuring some icons from 1990's/early 2000's pop culture!), and Scale Computing Platform 2025.  ⏱ 00:06:38 – Kaseya names Rania Succar as new CEO: What her outsider background means for th...

👉 Key Topics Covered:  (00:00:20) Juan introduces the mission of MSP Owners Group—a self-funded MSP rollup designed to empower both MSP business owners and employees, bridging the gap to the next era of the managed services industry Juan calls MSP 5.0.  (00:04:07) Recent acquisitions, including ProdigyTeks and Cool Technology Group, and how leaders like Paco Lebron are shaping MSP OG’s culture-fi...

Guest Rishi Bhargava, Co-Founder of Descope, is joined by Katherine Walther, Vice President of Innovation at MSP and Descope channel partner Trace3, who details her company's experience partnering with Descope to meet emerging customer demands. Walther explained how the partnership kicked off with a huge success when Trace3 needed to find a vendor that could solve a very specific and urgent proble...

In this Channel Insider: Partner POV episode, host Katie Bavoso interviews Nathan Davidson, Vice President of Partnerships at Five Star Technology Solutions, a solutions and services provider dedicated to K-12 education support. They explore how Five Star helps schools navigate tight budgets, evolving EdTech needs, AI adoption, and the complexities of CTO roles in education. Learn how Five Star pa...

💡 Whether you’re AI-curious or hesitant, Adolfo shares practical insights on: What AI opportunities actually look like for SMBs How Eaton’s “stack the rack” approach supports scalable AI Tools and resources available through the PowerAdvantage partner program 👉 Learn how Eaton makes AI approachable, profitable, and partner-ready. 🔗 Learn more: https://poweradvantage.eaton.com/   ⏱️ Topics & Tim...

In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Federico Charosky, Founder and CEO of Quorum Cyber, a fast-growing MSSP that’s gone all-in on Microsoft. Learn how this Scotland-born company scaled to over 400 employees, why it built its award-winning Clarity platform, and how it’s approaching AI across customer protection, internal services, and Microsoft Copilot...

In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down once again with returning guest Terry Richardson, CRO of Blue Mantis , to unpack the company’s rapid expansion through strategic MSP acquisitions and its evolving business strategy. Richardson explains what impact he believes economic uncertainty in the U.S. will have on M&A through the rest of the year and into 2026 Rich...

This collaboration brings edge computing into OTAVA’s portfolio of offerings for the first time—positioning the company to lead in cloud-to-edge transformation. Watch as TJ shares how OTAVA identified the growing demand for edge solutions, how cultural alignment with Scale Computing helped seal the deal, and how it led to an exclusive three-way partnership with data protection giant Veeam. 🔸 00:0...

Belinda previously spent three years at an MSP, and while she felt supported and seen there, she noticed this was not the norm in the greater partner ecosystem. Belinda dives into the real reasons women exit tech—career pauses, lack of flexibility, outdated job postings, and underrepresentation. She also introduces BouncePoint’s initiatives, including a training platform for upskilling women durin...

Learn how Eaton empowers its partners with industry-leading products and comprehensive support—from hands-on training and presales assessments to deal registration and marketing funds. Whether you're an experienced reseller or new to selling power solutions, Eaton provides the tools, teams, and resources to help you succeed. 📌 Topics & Time Codes: 00:00 – Introduction: The infrastructure profitab...

Learn how The 20 MSP is revolutionizing the managed services industry by focusing on standardization, community-driven collaboration, and building real wealth for MSP owners. CMO Crystal explains the secret to their success is putting people in their "magic" and letting them do what they do best. Get to know the patented security solutions offered by The 20 MSP, including one Tim says could have h...

In this episode of Partner POV, host Katie Bavoso speaks with Chari Rhoades, Vice President of Americas Channel and Partner Sales at Proofpoint, and Eric Kohl, Vice President of Global Vendor Engagement, Security and Networking at Ingram Micro, about a major milestone in the channel:  ▶️ For the first time ever, partners can quote, sell, and order Proofpoint solutions directly through the Ingram M...

In this episode of Channel Insider: Partner POV, the Channel Insider editorial teams unites to break down the biggest news stories, trends, challenges, and opportunities that defined the IT channel in the first quarter of 2025. Join host Katie Bavoso, Managing Editor Victoria Durgin, and Writer Jordan Smith as they discuss and review everything from evolving partner strategies to the latest in AI-...