Caring Greatly

Emily Silverman, MD, is the creator and host of the Nocturnists live show and podcast, a practicing internist at Zuckerberg San Francisco General Hospital, and an assistant professor of medicine at the University of California, San Francisco. When Dr. Silverman felt a part of herself being stripped away by the “box-checking” culture of stoicism in medicine, she turned to the power of storytelling...

Dr. Duffy distills the power of human connection. We explore how changing the conversation can ignite a movement, and how bringing people together unleashes the potential energy of change. We discuss the power of voice in conveying the nuance of human hopes and fears, and the role of technology in restoring humanity to healthcare.

In this episode of the Caring Greatly podcast, Dr. Goepferd champions an inclusive approach to healthcare that supports all patients in reaching their full potential. We discuss how her work to create a pediatric clinic serving LGBTQ and gender-diverse youth at Children’s Minnesota has helped their system transcend diversity efforts and begin to lay a foundation of inclusion. Throughout, Dr. Goepf...

In this episode of the Caring Greatly Podcast, Dr. Ehrlich and I talk about what it means to lead with humility and how her organization evaluates and trains principle-based leadership. We discuss how Dr. Ehrlich works to model deference to expertise with her team members and in her direct partnership with patient-family advisors. As both CEO and eventual end user, Dr. Ehrlich closes by sharing he...

In this episode of the Caring Greatly Podcast, Dr. Spina and I talk about why it’s important to evaluate clinical communication technologies rigorously and with an eye toward improving care practice. We examine the ways that technology gets held to both higher and lower standards when organizations approach adoption and design protocols for safe and appropriate use.

In this episode of the Caring Greatly Podcast, Ms. Holliday and I talk about the importance of transparency and clarity in healthcare communication, the power of art in advocacy, and how healthcare leaders can bridge the gap between their insider perspective and that of patients, families, and community members to create a future healthcare system that serves the needs of all.

In this episode of the Caring Greatly Podcast, Ms. Tirado and I talk about her role spanning human resources and information technology and how this helps to humanize the selection and implementation of technology. We cover the importance of bringing technology and clinical teams together to drive transformation, and how shifting a culture to focus on love changes everything.

In this episode of the Caring Greatly Podcast, Ms. Landry delves into the transformative power of kindness as a cultural focus and how kindness is measured as part of Bluewater’s strategic plan. We also explore a human-centered approach to decision making in which the executive team keeps “Emily,” the composite personification of patients and team members, at the center of every decision.

In this episode of the Caring Greatly podcast, Dr. Sinsky shares insights into the importance of system-level change for burnout prevention, as well as specific recommendations for practice re-engineering that can reinvigorate care team members and help restore purpose and meaning to work.

In this episode of the Caring Greatly podcast, Dr. Paulus describes how he and his team expanded from a focus on safety to one that put team member well-being at the center of the system’s strategy. Mission Health implemented a multi-pronged, system-level program to reduce hassles and amplify joys in daily work.