CareTalk: Healthcare. Unfiltered.

Send us Fan Mail Medical gaslighting is when a provider shirks a patient’s concerns and leaves them without a diagnosis or treatment plan. Unfortunately, this experience is all too common for patients, especially women. So, how can patients tackle the problem and get the care they need? In this episode of CareTalk, David E. Williams and John Driscoll meet with guest Ilana Jacqueline, patient advoc...

Send us Fan Mail Theoretically, having a full view of a patient’s medical records could lead to more personalized treatment, stronger data security, and new research breakthroughs. But in practice? That’s a tall order. Could AI be the solution? In this episode of HealthBiz Briefs, Bo Holland, Founder and CEO of All Clear ID, talks about the risks patients face with medical record security and the...

Send us Fan Mail As AI becomes more integrated into our lives, many believe it will revolutionize nearly every industry, with healthcare being one of them. Ed Zitron is not one of those people. In this episode of CareTalk, David Williams speaks with Ed Zitron, CEO of EZPR, on why he believes AI is a bubble ready to burst and the ramifications of AI on everything from patient care to climate change...

Send us Fan Mail Healthcare workers are frequently subjected to verbal and even physical abuse. So, how do we keep them safe? In this week’s episode of HealthBiz Briefs, guest Shan Sinha, Co-Founder and CEO of Canopy, discusses the dangers facing healthcare professionals and how duress alert systems can improve safety in hospitals and at-home patient care. This episode is brought to you by BetterH...

Send us Fan Mail Nearly all insured Americans have prescription medication benefits. So why are so many Americans struggling to afford those prescriptions? Shouldn't these benefits cover the cost?  In this episode of CareTalk, David Williams speaks with Kyle Kiser, CEO of Arrive Health, to explore the factors driving the disconnect between consumer needs and prescription pricing, and how poin...

Send us Fan Mail It's well known that hospitals struggle with capacity issues, but could the real culprit be poor optimization? Making matters worse, consistent financial pressure and aging populations are driving demand to an all-time high. In this episode of HealthBiz Briefs, Mohan Giridharadas, Founder and CEO of LeanTaaS, discusses the challenges facing medical providers and how advanced...

Send us Fan Mail It’s no secret that medical drug prices have been out of control for most Americans. However, one hospital group has a novel idea to control drug spending. Blue Shield of California is bypassing PBMs by negotiating directly with the manufacturer of a biosimilar for Humira. Is this a one-off experiment or the start of a bigger trend that can drive industry-wide impact? In this epis...

Send us Fan Mail This year’s hurricane season is battering states across the country, and the healthcare supply chain is feeling the pressure. Making matters worse, Hurricane Helene has just crippled a North Carolina factory responsible for producing 60% of the IV fluids used in U.S. hospitals. Will the healthcare supply chain buckle under the weight? And how will patient care be impacted nationwi...

Send us Fan Mail Surprise, surprise, the US healthcare system is still the most expensive and lowest performing. That’s the message from the latest Commonwealth Fund report called Mirror, Mirror 2024: A Portrait of the Failing U.S. Health System.    In this episode of CareTalk, John and David dive into the report’s findings to uncover why U.S. healthcare remains so broken—and explore what, if anyt...

Send us Fan Mail Nurses and frontline healthcare workers are under tremendous pressure. Can AI help reduce this burnout? In this episode of HealthBiz Briefs, Russ Richmond, Founder and CEO of Laudio, discusses how they're easing the burden on medical professionals by improving margins, streamlining workflows, and ultimately enhancing patient care experiences. This episode is brought to you by...

Send us Fan Mail A lot can be learned by monitoring individual customer service calls, analyzing patient experience, and optimizing call performance, but a systemic and scalable approach has always seemed out of reach. But new AI technologies are flipping the script on this age-old roadblock. In this episode of CareTalk, David E. Williams and John Driscoll are joined by Amy Brown, CEO of Authentic...

Send us Fan Mail Value-based care often focuses on primary care rather than specialties. But can and should that change? Especially when it comes to cardiology. In this HealthBiz Brief, George Aloth, CEO of Chamber, explains how they are enabling cardiology teams to excel in a value-based system by ensuring providers are rewarded for delivering the right care at the right time. This episode is bro...

Send us Fan Mail Blind spots in our thinking and decision-making are an inevitable part of the human experience. But what does this mean in the context of medicine? In this episode of CareTalk, David E. Williams and John Driscoll explore these challenges with guest Dr. Marty Makary, author of Blind Spots, delving into our natural resistance to new ideas, the impact of these tendencies on healthcar...

Send us Fan Mail Despite ongoing attention and investment, significant disparities persist in the U.S. healthcare system. A clear example of these disparities can be seen within the legacy of racial discrimination present in healthcare for Black communities. In this episode of CareTalk, David E. Williams meets with Caretha Coleman, board chairman of the Black Directors Health Equity Agenda, to dis...

Send us Fan Mail Small medical practices are competing and often losing to the giants of the healthcare industry. But what if AI could give them an edge? In this HealthBiz Brief, Weave CEO Brett White discusses how they are innovating how practitioners use AI to attract, engage, and retain customers while competitively driving business growth. This episode is brought to you by BetterHelp. Give onl...

Send us Fan Mail Chances are you've been hit with a medical bill far more expensive than you expected. If so, you're not alone. In this episode of CareTalk, David E. Williams and John Driscoll dive into the complex, confusing, and often painful world of medical billing, discussing how you can protect yourself from unethical and erroneous charges. This episode is brought to you by BetterH...

Send us Fan Mail Polycystic Kidney Disease is consider to be an uncurable and irreversible disease. But what if this long-thought unstoppable disease could, in fact, be slowed or even prevented from being passed on to future generations? In this week’s episode of HealthBiz Briefs, guest Richard Kellner, founder of PKD Outreach, shares his connection to the disease and how his company is working to...

Send us Fan Mail There’s no doubt that physicians who take money from pharmaceutical companies prescribe more expensive drugs. But is that really best for patients? And what are the real dangers of these financial incentives? In this episode of CareTalk, David Williams and John Driscoll talk with Dr. Aaron Mitchell, a genitourinary medical oncologist at Memorial Sloan Kettering Cancer Center, abou...

Send us Fan Mail Both patients and providers are more than familiar with the headaches associated with collecting payments. But what solutions are there that support both patients and providers? In this episode of HealthBiz Briefs, Tom Furr, CEO of PatientPay reveals how things like the Affordable Care Act are driving out-of-pocket costs and what the solutions are for supporting providers in colle...

Send us Fan Mail Mental health issues have surged at an alarming rate, affecting a vast swath of Americans. In this episode, David Williams revisits our previous discussions on mental health, exploring topics such as the current state of mental health, its impact on various demographics, the future of care, and how new technology is innovating the mental health field. This episode is brought to yo...

Send us Fan Mail Massachusetts has often found itself at the forefront of healthcare accessibility. In this episode of HealthBiz Briefs, Blue Cross Blue Shield Massachusetts CEO, Sarah Iselin reveals how they’re innovating healthcare for the Commonwealth State through initiatives from women’s health to quality, access, and affordability.  This episode is brought to you by BetterHelp. Give online t...

Send us Fan Mail Democratic Vice Presidential Candidate, Tim Walz, has an extensive track record on healthcare policy. But his personal connection to reproductive freedom as an IVF dad might be the most salient factor in this election. What has Walz accomplished in healthcare as a congressman and Governor? And what impact might he have as Vice President? This episode is brought to you by BetterHel...

Send us Fan Mail In this episode of HealthBiz Briefs , Jeff Greenfield, CEO of Provalytics, dives deep into the future of pharmaceutical marketing in a post-cookie world. Discover how innovative attribution alternatives are reshaping the landscape, empowering pharma marketers to transform brand awareness into tangible sales. This episode is brought to you by BetterHelp. Give online therapy a try a...

Send us Fan Mail Presidential candidate Kamala Harris has positioned herself as a strong advocate for female reproductive rights and progressive policies. As she seeks to distinguish herself from the former president, does her stance on broader healthcare issues change as well? In this episode of CareTalk, David E. Williams and John Driscoll explore presidential hopeful Kamala Harris' views a...

Send us Fan Mail Digital therapeutics have experienced both significant promise and industry failures in equal measure. That being said, according to a recent PWC report, research found that more than half of patients are willing to use digital therapeutics and that more than 56% of doctors are recommending them to their patients. The need for digital therapeutics is clearly there, and patients ar...