Springup PR
Care CEO Success Stories Podcast
The CEOs of the UK's leading care providers share their single best achievement
Where to listen?
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Episodes
What I learnt from the care sector BEFORE setting up a 2-care home provider 04.11.2024 24:04
In this episode, of the Care CEO Success Stories podcast, host Adam James of Springup PR, speaks to Andrew Long, the founder of Adore Care Homes , which operates two purpose-built care homes in Yorkshire. Andrew shares his journey in the care sector, beginning in 1996 and transitioning from estate agency to managing care facilities. He emphasises the importance of providing high-quality, purpose-...
Internal awards are vital for engaging my care teams 04.11.2024 22:33
In this episode off the Care CEO Success Stories podcast, Sam Hawker, managing director of AbleCare Homes discusses the significance of internal awards in enhancing workplace culture and employee motivation. Sam provides tips on how your care provider can use the power of internal awards, including: • Placing an emphasis on a "supportive and positive" work environment. • The role of inte...
How I Build Successful Care Teams For Multi-Home Care Operators 30.09.2024 36:49
In this episode of the Care CEO Success Stories podcast, Adam James from Springu p PR talks to Robert Kilgour, founder in 1988 of Four Seasons Healthcare , who later founder of Renaissance Care in 2004. Renaissance Care operates 17 care home in Scotland. Robert shares his insights on building successful care teams for multi-home care operators, highlighting the importance of effective senior manag...
How - as I CEO - I lead my care homes by example to create a positive team culture 05.08.2024 21:42
In this episode of the Care CEO Success Stories podcast, A dam James of Springup PR speaks with Kevin Humphrys, CEO of the Oakland Care Group , which includes Oakland Courts and Oakland Grange in West Sussex. Kevin is also the director of the West Sussex Partners in Care. Kevin discusses the importance of leading by example, particularly in creating and sustaining a positive culture within care t...
How I made my charity care home commercially viable 18.07.2024 24:26
This episode of the Care CEO Success Stories podcast features Karen Miller, CEO of Broughton House Veterans Care Village in Salford which specialises in care for service men and women and their families. Having served as an Army officer for ten years, Karen spent the next 15 years in the acute independent care sector, managing hospitals and diagnostic centres across the UK and the Middle East. Aft...
How I improve care home relationships with their local authority 20.06.2024 22:41
This episode of the Care CEO Success Stories podcast features Samir Patel, owner of Oaklands Rest Home and head of operations at two-care home provider Manucourt . Samir is also Executive Board Member of Hampshire Care Association. In conversation with Adam James of Springup PR, Samir shares his knowledge on the importance of building and maintaining strong ties between care providers and local au...
I went undercover in a home care agency 22.05.2024 39:52
This episode of the Care CEO Success Stories podcast features Charles Cross, CEO Of Anglian Care and Ashley Care home care agencies , as well as the co-founder of Emma.ai. Charles explains why he chose to take on the challenge of turning around Ashley Care which was rated inadequate by the CQC and how he turned it around by going undercover to assess the issues first hand. Charles explains how thr...
How I Turn Around Failing Care Homes 21.05.2024 21:39
In this episode of the Care CEO Success Stories podcast, host Adam James of Springup PR speaks to Lucy Corner, Managing Director of Cornerstone Care Solutions . Lucy, a dual registered nurse with a background in the NHS, unravels the nuances of reviving care homes on the brink of failure through her extensive background in nursing and her proficiency in transforming struggling homes Lucy provides...
How I built an outstanding care home - and you can too 12.04.2024 18:00
This episode of the Care CEO Success Story podcast features Zoe Fr y OBE, founding director of The Outstanding Society , who discusses her journey in social care, from a care assistant at age 13, becoming a nurse, and eventually purchasing and operating her own home, Valerie Manor, in West Sussex. Zoe created a culture focused on high standards of care, empowering staff, and making them feel val...
What's the care sector outlook for 2024? And how can you position yourself for success 12.04.2024 20:31
This episode of the Care CEO Success Stories podcast features Tom Hartley, managing director of Carterwood , which represents 85% of the top 20 UK care providers in their efforts to grow their business through market and data analysis. On the episode we discuss the outlook for care providers in 2024 - with some operators trading well while others are struggling with squeezed margins and the key fa...
How to run a successful care group AND a charity… 12.04.2024 24:07
In this episode of the Care CEO Success Stories podcast, Adam James talks with Shaleeza Hasham, Director of CHD Living and CEO/Founder of the Adopt A Grandparent charity. Shaleeza shares her inspiring journey, detailing the origin of her family's care business and the creation of Adopt A Grandparent which combats loneliness by connecting volunteers with older adults. In the episode Shaleeza: Recou...
Studying the CQC Can Get You An Outstanding Care Home 12.04.2024 24:11
This episode of the Care CEO Success Stories podcast features Issac Theophilos, owner of care consultancy Outstanding Care Homes having himself run an "outstanding" care home. Issac shares how care home managers can achieve an outstanding CQC rating through leadership and culture, a coherent vision for improvement, studying CQC criteria and staff empowerment. Issac discusses what practical steps y...
Why care home design is essential, including for people with dementia 12.04.2024 21:55
In this episode of the Care CEO Success Stories podcast, Ameet Kotecha, founder of Boutique Care Homes , discusses how care home design is vital for quality care provision. Ameet shares insights into his 20 years of experience in designing, developing, and operating care homes. He emphasises the importance of good design in enhancing residents' lives, especially those living with dementia. Ameet d...
How We Build And Design Care Homes With Optimum Experiences For Residents And Staff 02.11.2023 28:20
This episode of the Care CEO Success Stories podcast discusses how care providers can design homes that are optimised for both residents and staff. My guest is Avnish Goyal, chair of Hallmark Care , which was founded 27 years ago and operates 20 homes across England. Avnish is also CEO of Savista Developments and Santhem Residences, a retirement living venture in Sheffield. Committed to delive...
How I Launched The Fastest Growing Specialist Care Start-Up 05.10.2023 37:06
This episode of the Care CEO Success Stories podcast features Johann van Zyl, CEO of Cornerstone Healthcare , the UK's fastest growing specialist care start-up. Johann's passion for healthcare and deep love for working with and leading people led Johann to discovering his calling in the sector. Cornerstone Healthcare operates three specialist nursing homes in the south of England, with two more du...
Why I As A Care CEO Believe In Showing Vulnerability 07.08.2023 23:20
This episode of the Care CEO Success Stories podcast features Samantha Crawley, CEO of Bracebridge Care , a provider focused on creating care homes that provide exceptional living and working environments. Samantha is dedicated to building a culture of excellence and ensuring that care homes become places people are proud to be a part of. With over 25 years of experience in the care sector, Samant...
How To Deliver Great Social And Clinical Outcomes For Residents In 42 Homes 03.08.2023 26:32
This episode of the Care CEO Success Stories podcast features Helen Baxendale , Clinical Director at Exemplar Healthcare . Helen is a registered nurse with a background in the NHS and social care and has worked in various roles within the care home sector, including nurse, deputy manager, home manager, and operational management. She worked for Bupa for 10 years, eventually becoming an ops directo...
How To Unite The Cultures Of Different Care Providers Into One 01.08.2023 18:53
This episode of the Care CEO Success Stories podcast features John Godden , MBE, CEO of Salutem Care and Education , a leading provider of care and education services. With a strong passion for improving the lives of others, John has dedicated his career to making a meaningful impact in the healthcare and education sectors, and was awarded an MBE for services to the care sector during the COVID-19...
How I Get Care Providers From "Requires Improvement" To "Outstanding" 26.07.2023 26:20
This episode of the Care CEO Success Stories podcast features Bhavna Keane-Rao, Managing Director and a founding member of BKR Care Consultancy . With over 23 years of experience with the Care Quality Commission (CQC) and 13 years as a c are consultant, Bhavna has established herself as an expert in the care sector. Bhavna's expertise lies in helping care facilities improve their services using he...
How I Moved From Entertainment To Managing Director Of Hallmark Care Homes! 25.07.2023 24:17
This episode of the Care CEO Success Stories podcast features Aneurin Brown, Managing Director of Hallmark Care Homes , a leading operator of care homes and retirement communities in the UK. Aneurin began his career in entertainment, working in live events and pursuing his passion for theatre and music before being introduced to Hallmark through a colleague and was immediately drawn to the care se...
How I Acquired A Home Care Company And Accelerated Its Growth By 36% 28.06.2023 37:52
This episode of the Care Home PR And Marketing podcast features Simon Crowther, Managing Director of Tamar Homecare and Care Skilled Consultancy . Simon specialises in investment, acquisitions, turnarounds and business development drawing on years of experience in the sector. On this episode, Simon will be sharing his unique insight into how to accelerate growth in your care provider through foste...
How To Optimise The Value Of Your Care Provider Ahead Of An Exit 28.06.2023 22:17
This episode of the Care CEO Success Stories podcast features Clare Connell, CEO at Connell Consulting . Connell Consulting is an a ward winning provider of commercial due diligence and strategic consulting in the health and social care sector. Clare was selected for the HealthInvestor Power 50 list for the last 5 years. In 2018, 2019 and 2022 she was also voted Sec tor Expert by her peers on the...
What As A Care Provider I've Learnt Working With Local Authorities For 20 Years 10.05.2023 30:45
This episode of the Care CEO Success Stories podcast features Tony Stein, CEO of Healthcare Management Solutions - the UK's largest professional management company in the care sector. Tony has over 20 years experience in care and has provided services to over 750 accounts with Healthcare Management Solutions . A qualified chartered accountant with a strong background in finance, Tony has forged a...
How I Find And Recruit My Care Teams - And Then Help Them Excel 14.04.2023 26:36
This episode of the Care CEO Success Stories podcast features Rich Adams, CEO of Sears Healthcare , which operates three care homes in Hampshire. Richard joined the company from its beginning and is responsible for strategy, quality assurance and business performance and set the vision to be a leader in the sector with high-quality care which places residents and people at the heart of everything....
How My Care Provider Became An Employer Of Choice 14.04.2023 25:40
This episode of the Care CEO Success Stories podcast features Angel Boxall, CEO of Majesticare , a 3-home care provider currently going through a growth phase. Angela has over 25 years experience in social care, having started out as a part-time activities coordinator and joining Majesticare in 2006. Angela went on to manage a home in Derbyshire for the company and has subsequently filled a numbe...
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