CAR WASH Podcasts

What does it take to transform a struggling car wash into a thriving business—and then successfully double in size within a year? In this episode of Car Wash Exchange , host Rich DiPaolo sits down with Jonathan Roldan, co-owner of Brightside Car Wash, to discuss the lessons he's learned since acquiring and revitalizing his first location before expanding to a second. Drawing on his background...

What does it take to scale from a regional operator to one of the industry's fastest-growing car wash companies? On this episode of Car Wash Exchange, Rich DiPaolo sits down with Dan Pittman, Chairman and CEO of Summit Wash Holdings, to explore the strategy behind Summit's remarkable expansion—particularly its rapid growth in New Jersey. Founded in 2021, Summit Wash Holdings has quickly be...

At The Car Wash Show 2026 in Nashville, Kendra Johnson sits down with Carl Howard, Founder and CEO of GenrRev and owner of Autobell Car Wash, and Sam Short, Co-Founder and Chief Technology Officer of GenrRev, to discuss the future of technology in the car wash industry. Born from years of frustration with legacy systems, GenrRev was created to address common operator challenges such as expensive h...

On this episode of Car Wash Exchange , we’re joined by Dee Ann Turner, former Vice President of Talent at Chick-fil-A and a leading voice in organizational culture and people development. With more than three decades of experience helping shape one of the most recognized service cultures in business, Dee Ann brings a powerful perspective on what it really takes to build—and sustain—a high-performi...

We all know a clean, dry, shiny car isn’t enough anymore. In today’s competitive car wash landscape, the real question is—what makes a customer choose your wash, stay loyal, and spend more? In this episode of ICA’s Car Wash Exchange, we dive into new data that answers exactly that. Host James Risley is joined by Laura Moriarty, Creative Director at National Car Wash Solutions, and Bob Klein, Direc...

In this episode of ICA’s Car Wash Connections, host Kendra Johnson sits down with sit down with Josh Taylor CMO of OptSpot and Jenny Beadle Marketing Specialist at Micrologic to talk about the opportunity most operators are missing - retail customers who come a few times a year—and then disappear. Together, they break down how a simple, well-executed loyalty program can transform those anonymous t...

Behind every smooth, efficient car wash is a complex ecosystem of motors, pumps, controls, and data working quietly behind the scenes. In this episode of ICA’s Car Wash Connections, host Kendra Johnson sits down with Tim Hider of Mitsubishi Electric Automation to unpack how those systems come together—and why control, data, and reliability matter more than ever for today’s car wash operators. From...

In this episode of ICA’s Car Wash Connections, host Kendra Johnson sits down with leaders from Solve Industrial Motion Group to tackle one of the most critical — and often overlooked — drivers of uptime and profitability in a car wash: bearings and power transmission components. Guests Rob Schoenherr, VP of Sales, and Ryan Linke, Regional Vice President, break down how the harsh realities of the c...

In this episode, ICA CEO Eric Wulf sits down with economist Alex Chausovsky, Director of Analytics at The Bundy Group - a business intelligence and analytics firm that helps organizations anticipate change, manage risk, and identify opportunity through data-driven insights, for a clear-eyed look at the U.S. economy and what business leaders should be paying attention to right now. Alex breaks down...

In this episode, ICA SVP of Growth Kendra Johnson sits down with Kyle Doyle, Vice President at Salespath, to discuss what separates high-performing frontline sales teams from those that struggle—especially in the car wash industry. Salespath is a sales enablement and coaching platform built specifically for frontline teams, integrating point-of-sale data, performance tracking, and AI-powered coach...

In this episode, ICA CEO Eric Wulf sits down with a living legend of the car-wash world: Henry Dubinsky, founder of Waterway Carwash and the newest inductee to the Car Wash Hall of Fame. Named among the industry’s greatest, Dubinsky joins a long line of pioneers whose innovations shaped the way America washes cars.  Henry reflects on a storied career — from law school and a stint at a major accoun...

In this episode of Conversations With ICA, ICA CEO Eric Wulf sits down with ICA Research Director Bob Klein for a deep dive into the Q3 2025 state of the car wash industry, consumer behavior, and economic trends. Together, they explore how today’s market dynamics—rising costs, shifting customer expectations, and a changing economy—are shaping the way both retailers and suppliers approach growth, c...

In this episode of Conversations with ICA, Kendra Johnson SVP Growth - ICA talks with Derrick Burton Creative Design Supervisor DRB/Suds and Tasha Luttrell Account Coordinator DRB/Suds to explore what it really means to create a VIP experience in the car wash industry. SUDS is DRB’s marketing and data insights division that provides actionable analytics, creative strategy, and customized marketing...

In today’s express tunnel environment, your point-of-sale system isn’t just how you process transactions—it’s your operational heartbeat. From managing memberships to powering reporting and capturing customer data, it runs the show. But the biggest results appear when your POS connects seamlessly with other systems like license plate recognition, CRM platforms, tunnel controllers, and marketing au...

In this episode of Conversations with ICA, Kendra Johnson SVP Growth - ICA sits down with Alison Amira, Senior Director of Product for Engagement Solutions at DRB - a leading provider of technology solutions in the car wash industry, specializing in point-of-sale (POS) systems, tunnel management software, and business optimization tools. Established in 1984, DRB serves a diverse range of car wash...

In this episode, Kendra Johnson, SVP of Growth at the International Carwash Association, sits down with Bethany Adams, Associate Director of Marketing & Strategy for Villanova University’s Graduate Programs in Human Resource Development. With more than 15 years of experience across small businesses, Fortune 500 companies, and higher education, Bethany brings a unique and practical perspective...

In this episode ICA Senior Vice President/ Growth Kendra Johnson sits down with the leadership team Adam Trien – CEO/CTO, Dylan von Kleist VP of Marketing and Sales and Matt Osher CFO and Head of Data Analytics from AMP, a technology company focused on helping car wash operators thrive through data-driven insights, customer engagement tools, and innovative app-based solutions. Adam, Dylan and Matt...

In this episode, Kendra Johnson SVP Growth at ICA sits down with Cormac Acevedo Lean Coach at Lean Enterprise Institute (LEI) – a nonprofit education, publishing, research, and conference organization dedicated to advancing lean thinking and practice across industries - for a preview of what he and his team will share at this year’s ICA Roadmap in Dallas. Cormac draws from his experience at the Le...

In this episode, Kendra Johnson ICA SVP/Growth sits down with Josh Taylor, CMO at OptSpot. Josh provides a preview of his session at this year’s Roadmap event in Dallas. In this episode, Kendra Johnson speaks with Josh Taylor, Chief Marketing Officer at OptSpot a leading customer engagement platform designed to help car washes connect with customers through automated text, email, and loyalty solut...

In this episode, ICA SVP of Growth Kendra Johnson sits down with renowned sales strategist Colleen Francis—President and Founder of Engage Selling Solutions and a featured speaker at ROADMAP 2025, happening November 3–4 in Dallas, Texas. Colleen brings powerful insights into how car wash operators can attract more customers, deliver better experiences, and differentiate themselves in a rapidly evo...

In this special episode, recorded live at the April 2025 Car Wash Show, International Carwash Association CEO Eric Wulf is joined by industry leaders Pete Nani (CEO, True Blue Car Wash/Circle K), Jesse Wurth (CEO, National Carwash Solutions), and Jessica Zazworsky (Owner, Bubble Barn Car Wash). Together, they explore the critical question: How do you differentiate yourself and your business in tod...

In this episode we bring together Remus Pop (Partner, Concept Reply), Luke Bame (Sr. Director, Ascentek and Reliable Plus), and David Meffe (SVP Sales, OnLogic) to discuss a powerful new solution redefining predictive maintenance in the car wash industry. Discover how next-generation technology is transforming the car wash experience. This isn’t just another OEM tool—this is a manufacturer-agnosti...

Join International Carwash Association CEO Eric Wulf in a quick but powerful conversation with Alex Chausovsky, Director of Analytics and Consulting at Bundy Group, as they unpack key insights from the Q2 2025 Pulse Report. Alex shares how a broader “erosion of life satisfaction” is shaping consumer sentiment—and what that means for the car wash industry. From interest rate uncertainty to unchange...

"It’s the whole totality of the experience and how we treat our customers to show that they’re valued.” Eric Wulf, CEO of the International Carwash Association (ICA), and ICA Research Director Bob Klein discuss the findings of ICA’s 2025 Q1 Pulse Report, covering the health of the industry, customer satisfaction, and the balance between price and wash value for car wash customers. Top 5 Episode Hi...

Sarah Mellinger AI Implementation Strategist with OnLogic joins host Kendra Johnson, , International Car Wash Association Senior VP of Growth, for an adventure into the amazing world of AI and how it will shape the carwash of the future. They cover everything from predictive maintenance to AI-powered chatbots—and why this technology isn’t as intimidating as it sounds. Who is OnLogic & Why Do T...