CAR WASH Podcasts

Today’s guest is someone who knows a thing or two about business growth and profitability—Mike Michalowicz the entrepreneur behind three multimillion-dollar companies and the bestselling author of Profit First, Clockwork, The Pumpkin Plan, and his latest book, All In. He’s also been a small business columnist for The Wall Street Journal and a business makeover expert on MSNBC. These days, he trave...

In this episode of (insert podcast name here) host Josh Taylor, Chief Marketing Officer at OptSpot , sits down with Donald Miller , CEO of StoryBrand , to discuss how car wash owners can transform their marketing strategies by clarifying their messaging. Miller explains how businesses can position themselves as guides rather than heroes in their customers' journeys. The conversation covers actiona...

As a part of an ongoing series called The Training Experts, this episode features ICA Chief Learning Officer, Claire Moore and Jonathan Delicate , Director of Training at Mr. Clean Car Wash . Jonathan shares his insights on how to effectively implement training programs across multiple locations using innovative tools and strategies. Key Takeaways: Jonathan’s journey into training at Mr. Clean Car...

In this insightful episode of Car Wash The Podcast , host Matt DeWolf is joined by Deborah Jasper, Founder and CEO of Mindset Digital. Deborah shares her expertise on how businesses can capture and hold the attention of today’s consumers—who often decide in just 8 seconds whether a message is worth their time! From building better customer experiences to effective employee retention strategies, De...

In this episode, host Matt DeWolf sits down with Jack Stratton, a Retail Trend Spotter, to discuss the evolving landscape of customer expectations and how businesses can adapt to stay ahead. But first, what exactly is a retail trend spotter? Jack breaks it down—explaining how he uses a combination of qualitative and quantitative data to identify fundamental shifts in consumer behavior that busines...

Join Car Wash The Podcast as they sit down with Devario Parson, Sales Director, and Tyler Slaughter, CEO/COO of Camel Car Wash, during The Car Wash Show in Nashville. This heartfelt episode highlights the power of community, support, and the human side of the car wash industry.   Key Moments: • A Life-Changing EventJust a day after the birth of his first child, Devario received devastating news—hi...

In this second episode of a two-part series, International Car Wash Association CEO Eric Wulf speaks with Jim Davis, a professor of corporate strategy at Notre Dame and now Utah State University. Together, they offer an exclusive preview of Davis's upcoming study, set to be unveiled at ROADMAP, DESTINATION: PROJECTIONS on December 13. The conversation begins with ICA's interest in The Consolidatio...

In this kickoff episode of our two-part series, International Car Wash Association CEO Eric Wulf sits down with industry leaders Robert Dubinsky, CEO of Waterway Car Wash, Curt Hutchins, CEO of Sonny’s Enterprises, and John Lai, CEO of Mister Car Wash.  These experts share their perspectives on emerging trends, crucial factors for strategic planning, and which practices may no longer serve the evo...

In this episode of  CAR WASH The Podcast , ICA Chief Learning Officer Claire Moore is joined by Alexander C. Pullen, HR Consultant with the Society for Human Resources Management (SHRM). Together, they discuss the importance of a robust people strategy and preview DESTINATION: PEOPLE at ROADMAP on December 11th.    Pullen, a seasoned HR professional with over a decade of experience, shares his exp...

Join International Carwash Association Chief Learning Officer Claire Moore in a conversation with a marketing expert and a headline speaker at ROADMAP at DESTINATION 1: PEOPLE, Jay Baer, New York Time bestselling author, 5x multimillion-dollar entrepreneurial founder and trusted brand advisor to over 700 companies, including 40 of the Fortune 500.  In this episode, Jay delves into the power of com...

Chart your course to ROADMAP with International Carwash Association Senior Vice President/Growth Kendra Johnson as she chats with ICA’s Chief Learning Officer Claire Moore and Chief Experience Officer Kim Vinciguerra, to dive into the car wash industry’s newest event happening this December in Austin, Texas. Moore outlines the growth and sophistication of the industry as the driving factors in the...

Join CAR WASH Magazine Editor-in-Chief Shaneen Calvo as she explores the innovative world of modular construction with experts from Genesis Modular Car Wash Building Systems: Bruce Arnett – Owner Shawn McGovern – CEO Charlie Zimmerman – National Sales Manager This episode complements an article in the Q2 issue of CAR WASH Magazine, “On the Fast Track,” and takes a deep dive into how modular builds...

Join us for this special episode recorded at The  Car Wash Show  in Nashville, TN (May2024), where ICA Chief Learning Officer, Claire Moore, sits down with Stephanie Mak, Talent Acquisition Manager at Summit Wash Holdings, and Jay Iraheta, Southeast Regional President at Summit, to discuss the transformative “ElevateHER” program. Key Takeaways: • What is ElevateHER? o Goal: To provide women in the...

In this episode of  CAR WASH the Podcast , International Carwash Association CEO Eric Wulf is joined by Alex Chausovsky, a seasoned market researcher and analyst with over 20 years of expertise in economics, business cycles, and industry-specific trends. The episode explores the ICA’s Q3 research survey, shedding light on year-end retail growth projections within the car wash industry. Eric and Al...

In this episode, listen as guest Keith Moye, VP and GM for OPW Vehicle Wash Solutions (a Dover Company), highlights the importance of offering collective solutions to help customers meet their goals and streamline operations. Moye shares examples of inorganic and organic strategies to support the growing car wash industry, such as OPW Vehicle Wash Solutions’ acquisition of Transchem Group, and the...

In this episode, hear from Joey Coleman, award-winning speaker and New York Times bestselling author, as he delves into the importance of customer experience in the car wash industry. For more than twenty years, Joey has helped organizations retain their best customers and employees - turning them into raving fans via his entertaining and actionable keynotes, workshops, and consulting projects. In...

In this episode, Allie Voiselle, Training Director for Benny’s Car Wash shares her insight into implementing a comprehensive training program across multiple car wash sites. A former elementary and middle school teacher, Voiselle talks about how her background in education prepared her to create training programs using backwards design and effectively use an LMS (Learning Management System) to sup...

In this episode, we chat with Kyle Doyle, CEO and founder of Ignite Wash. Doyle shares his experience in the car wash industry and walks us through the journey that led to the recent acquisition of Ignite Wash by Rinsed. Hosted by Kendra Johnson, Senior Vice President, Business Development for International Carwash Association, this insightful episode with leave you with practical tips to better t...

The International Carwash Association’s Hall of Fame Award was first presented in 1962 to car wash operator and inventor, Jimmy Butts. Since that time, the award has continued to honor titans of the car wash industry. We’re talking about true innovators and leaders - those who have left an indelible mark across the industry. Today’s episode honors our 2024 inductee, Lamar Beck of GooGoo Express Ca...

"Superfans are loyal, engaged customers who are going to advocate on your behalf. They're more likely to go back and tell their friends about you. But here's the thing about superfans: you don't buy them. This is not about if you can run the right ad or find the right people online and target them with the right thing. You create them.  Superfans are created one experience at a ti...

License Plate Recognition (LPR) technology is used broadly across industries, from loss mitigation for lenders to recognizing the vehicles of wash members in the car wash space.  In 2009, DRN Data entered the loss mitigation space working with lenders, banks, credit unions, and insurance agencies to find cars that needed to be repossessed. Soon they realized that LPR could be used for lead generat...

At The Car Wash Show 2024, Claire Moore, Chief Learning Officer for International Carwash Association, interviewed several learning and development leaders in the car wash industry. We look forward to sharing these conversations throughout our 2024 podcast season. In the first interview of our learning and development series featuring training experts, Destiny Baker, Director of Training for Mammo...

Doug Cross, Business Manager for the Australian Car Wash Association, joins Eric Wulf, CEO, International Carwash Association (ICA), and Kendra Johnson, VP of Business Development, ICA, for a conversation about the upcoming opportunities at the Car Wash Show Australia 2024.  Cross breaks down what is happening in the vibrant and evolving Australian Car Wash market, and he highlights what you can e...

The Car Wash Show 2024 in Nashville was a huge success! With record-breaking attendance and a sold-out exhibition floor, the event exceeded expectations. This year’s show featured engaging events including live presentations at the Pitch theater, the Hall of Fame celebration, The Big Bash, Innovation Alley, and much more.  With all these amazing things happening throughout the show, it’s sometimes...

The Car Wash Show 2024 in Nashville is just ten days away! It will feature the most exhibitors we've ever had, the largest square footage, and it is sold out!  Claire Moore, ICA's chief learning officer, is here this week to reveal some of the opportunities you may not know about along with a few tips and tricks to stay organized and get the most out of the show.  This year we are also exc...