Candid Comms podcast with Rachel Miller

What does it mean to be an ethical internal communicator? What resources exist to support Internal Comms professionals in making ethical decisions? This episode of the Candid Comms podcast with international internal communication consultant, trainer and mentor Rachel Miller will increase your skills, knowledge and confidence.  You can find full show notes and transcription for this episode via ww...

What does it mean to communicate in professional services? From an internal communication perspective, what do you need to be mindful of? This episode of the Candid Comms podcast with international internal communication consultant, trainer and mentor Rachel Miller will increase your skills, knowledge and confidence.  You can find full show notes and transcription for this episode via www.allthing...

What is internal communication? If you are brand new to the world of corporate communication, have years of PR experience but are curious about internal communication, or are working in the field and want to know more, this episode will help you. This episode of the Candid Comms podcast with international internal communication consultant, trainer and mentor Rachel Miller will increase your skills...

What do internal communicators need to think about when communicating in a manufacturing environment? Alexandra Bîrlădianu is Head of Corporate Communication at Guardian Industries.  She joins me from Luxembourg to talk about the challenges and opportunities of working in a glass and automotive focused organisation.  This is the final episode of season three and covers:  Communicating change in a...

What is The Great Resignation? What do internal communicators need to know about what's happening? How can we acknowledge and address The Great Resignation inside organisations? In this episode of the Candid Comms podcast I cover: What The Great Resignation is Why purpose matters How can you retain employees? Renegotiated terms and conditions Microsoft's recent work trends study An employee engage...

Why is accessibility important for internal communicators? What does it mean to have accessible internal communication channels? What do we need to be mindful of?  In this episode of the Candid Comms podcast I cover: What advice exists to help internal communicators learn about accessibility? What do internal communicators need to think about when planning channels? How to take practical action Th...

Are you recruiting an internal communication professional? Do you know how to describe the type of person you’re looking for? Is this the first time you’ve tried to hire an IC pro? Have you researched the job title accurately? This week’s episode of the Candid Comms podcast is for you if you’re searching for a job, adding to your team or recruiting a Comms pro. I cover: How to recruit an internal...

How often do you talk about culture in your organisation? It's a phrase you'll probably hear a lot in your Comms career. You've probably spoken about culture with your leaders, colleagues and team.  I cover: What organisational culture means Definitions I use How to define culture What you need to know about culture How to use models Practical things to try out.  Do let me know what you think of t...

What is your internal communication (IC) channel strategy like? If you need to review yours, or want to create one for the first time, this episode will help you. I cover: What a channel strategy is The role of internal communication channels The three things you need to know How to make informed decisions What you need to be mindful of when planning your content How to review your internal commun...

How is your 2022 planning going? Need some help? If so, this episode of the Candid Comms podcast is for you. I cover: Why you need to review 2021 How to get organised for the year ahead The importance of analysing your work. Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too. Useful links: Add your name to receive Rachel's...

What do new companies need to know about internal communication? When is the right time to make your first Comms hire? This episode of the Candid Comms podcast is for you if you're interested in joining a start-up, are thinking about hiring your first Comms pro or want to know more about the world of internal communication.  You'll leave with one thing to know, one thing to do, and one thing to th...

How do you measure your internal communication? Do you create a regular measurement report? If so, what's in it? If you've never created a measurement report, what would you put in one? This is the topic up for discussion in this Candid Comms podcast episode. This episode covers:  Why measure your IC What and how should you measure What format should a measurement report be in What does good look...

How can you set standards for your internal communication?  How do you know what good looks like for your organisation?  What should you be focusing on? Welcome to season three of the Candid Comms podcast with Rachel Miller. We're going to be tackling all these questions and more through this episode. You'll leave with one thing to know, one thing to do, and one thing to think about. During this e...

What are the benefits of having a mentor? When is the right time to volunteer to be a mentor yourself? Today's episode of the Candid Comms podcast is the season two finale and features Melisa Kakas, Internal Communications Manager at British Business Bank. I have the pleasure of mentoring Melisa through the Institute of Internal Communication's (IoIC) mentoring scheme. During our conversation we d...

Do you know how to create an effective IC team? This week's episode of the Candid Comms podcast includes: The questions IC pros ask each other The purpose of internal communication How to structure an internal communication team Questions we need to ask ourselves when creating an IC team How to test the maturity of your organisation's internal communication. and much more. Do let me know what you...

What are your relationships like with your leaders and stakeholders in your organisation? Do you feel able to say no to them? This week's episode of the Candid Comms podcast includes: Why you need to say no How to talk confidently and explain your decision making How to gather your evidence The hardest words to say in internal communication and much more. Do let me know what you think of this epis...

Do you repurpose your internal communication? How do you make your IC channels work collectively well together? These are some of the topics I've examined in this week's episode of the Candid Comms podcast. This episode includes: What does repurposing mean? What type of content can be repurposed? What mindset is useful when creating content? What are the benefits of repurposing Mistakes and pitfal...

Do you have Comms Champions inside your organisation?  In this episode I focus on: Why Comms Champions can be useful How to define the purpose of your champions How to turn information into action How to recruit Comms Champions Who should be a champion? The different types of champions you could have and much more. Do let me know what you think of this episode and don't forget to rate, review and...

This week's episode features Laura Colantuono, Internal Communications & Employer Branding Manager, International, at The Kraft Heinz Company. We discuss: Laura's career path, including working in luxury  What it's like to work internationally  The importance of translation and local considerations What effective communication looks like in a FMCG (Fast Moving Consumer Goods) environment Environme...

This week's episode features Keith Riley, Communications Executive at law firm DWF, and I talking about all things diversity and inclusion related. As we recorded this episode we both built the new Everyone Is Awesome LEGO kit, which celebrates positivity and kindness in families, communities and the world.  This episode covers: Working with LGBTQ+ employees to amplify their views and voices What...

A sense of belonging is something we all crave, whether in our personal lives or at work. Connecting with people that share our values and passions makes us feel part of something bigger than ourselves. In today's episode of the Candid Comms podcast, I've examined this topic and focused on what we need to know, do and think about. This episode covers: What is a sense of belonging? Why does this ma...

Are you looking for a job as an internal communicator? Perhaps you're looking to move into the profession, or would like to find a new role.  This episode will help you think it through.  It covers: How to apply for internal communication roles How to prepare for an interview Ways to learn about organisations The best ways to sell yourself Questions to consider asking in interviews. Do let me know...

Welcome to the first episode of season two. This week's episode focuses on working strategically in internal communication. This episode covers: Jargon busting - what does it mean to be strategic? How can internal communicators work strategically? What does good look like? How to know if you're working in a strategic way Skills map from the Institute of Internal Communication Thoughts on being a t...

This is the final episode of season one and it goes behind the scenes of the Candid Comms podcast.  I'm joined by my Producer, Debbie West of Seren Creative. This episode covers: A look back at season one How the podcast is produced Why I relaunched my podcast after a six year break The highs and lows of recording in lockdown How the podcast got its name Kit recommendations What to expect in seaso...

What is it like to work as a Comms Director inside an organisation? When do you know if you're ready for your next career move? What's it like to work internationally? This 15th episode of the Candid Comms podcast features Frank Dias, Global Internal Communications Director at AXA XL. It is packed with practical ideas and inspirational advice, to help internal communicators thrive in their role. O...