Candid Comms podcast with Rachel Miller

In this special episode of the Candid Comms podcast, you'll hear the speech Rachel Miller gave at her book launch. She hosted an event on 30 April 2026, to mark the publication of Successful Change Communication: how to inform, involve and inspire employees.  Tune in to discover her speech from the night, the story behind the book, the process and her thoughts on communicating change successfully....

In this episode, Rachel examines the language of change communication. From hyperbole and jargon, to the need for clear language choices, listen in while she gets to the heart of the matter.  See allthingsic.com/podcast to find the show notes for this episode.  Signed copies of Rachel's books can be purchased via her website.  Internal Communication Strategy: how to design, develop and transform y...

In this episode, Rachel shares how she organises change communication and reveals her change clusters model.  You'll discover what the clusters are, why knowing how many changes you are communicating is crucial and how to organise change in your workplace. See allthingsic.com/podcast to find the show notes for this episode.  Signed copies of Rachel's books can be purchased via her website.  Intern...

In this episode, Rachel reveals details of a change communication model she uses with All Things IC's clients.  You'll discover what the change communication cloverleaf is, why successful change comms isn't down to luck, and how to use it to analyse and assess your own organisation. See allthingsic.com/podcast to find the show notes for this episode.  Signed copies of Rachel's books can be purchas...

This episode of the Candid Comms podcast focuses on Rachel's new book, which is about to be published. You'll discover the history behind it, how the book came to be and what you can expect. Rachel has written two books. Internal Communication Strategy: design, develop and transform your organizational communication was published in 2024. Successful Change Communication: how to inform, involve and...

This episode of the Candid Comms podcast launches season eight. Thank you for tuning in! Rachel has written two books. Internal Communication Strategy: design, develop and transform your organizational communication is out now. You can order it via your favourite bookstore or find it online including Amazon (affiliate link), Waterstones , Barnes & Noble and Foyles . Or see the All Things IC we...

This episode of the Candid Comms podcast marks the end of 2025. Thank you for tuning in this year. Resources in this episode: Enhance intranet from Rachel and Jon Miller. See the All Things IC Inner Circle page of Rachel's website to find out more about the next cohort: https://www.allthingsic.com/1-2-1/the-all-things-ic-inner-circle/ Full show notes can be found at www.allthingsic.com/podcast Ord...

This episode of the Candid Comms podcast is for you if you are a comms leader. Maybe you’re a head of comms, a chief communications officer or senior IC manager. If you are working in such a position, everything you say, everything you write, everything you advise feels up for scrutiny and it often is. Bearing in mind my own experience from working in-house, I know how lonely it can be when you ar...

I have just released dates for All Things IC Live 2026. Our popular quarterly masterclass and mastermind will be taking place on 11 March, 13 May, 9 September and 9 December 2026. These are in-person days in London, UK and if you are working in-house you're welcome to join us. This latest episode of my Candid Comms podcast looks at what All Things IC Live is, how it works and what you can expect....

What role does artificial intelligence (AI) play inside organisations? How can we set ourselves up for success? In this podcast episode you'll discover one thing to know, one thing to do and one thing to think about, when it comes to AI implementation and communication. Full show notes can be found at www.allthingsic.com/podcast See the All Things IC Inner Circle page of Rachel's website to find o...

Do you need to write an internal communication strategy? If you're not sure where to start, or the format it needs to be in, you're in the right place. In this podcast episode you'll discover one thing to know, one thing to do and one thing to think about, when it comes to creating an IC strategy.  Full show notes can be found at www.allthingsic.com/podcast See the All Things IC Inner Circle page...

This episode examines peers and why they matter for internal communication. You'll discover one thing to know, one thing to do and one thing to think about. Rachel discusses why having a strong peer network matters for IC professionals.  She also analyses opportunities for peers inside organisations and why they are beneficial.  Full show notes can be found at www.allthingsic.com/podcast See the A...

What is relevancy? Why does it matter for internal communication? Rachel has examined this topic in this episode of the Candid Comms podcast.  Full show notes can be found at www.allthingsic.com/podcast Order Rachel's books Rachel has written two books. Internal Communication Strategy: design, develop and transform your organizational communication is out now. You can order it via your favourite b...

Who should write an internal communication strategy? Does it have to be the most senior comms pro? What inputs should you use? Rachel has discussed this topic in detail in this episode of her Candid Comms podcast. Full show notes can be found at www.allthingsic.com/podcast Order Rachel's books Rachel has written two books. Internal Communication Strategy: design, develop and transform your organiz...

Why is internal communication important during an organisational crisis? Rachel welcomes Alison Arnot to the Candid Comms podcast.  Alison is an award-winning consultant, trainer, speaker and author with over 25 years' experience in PR, internal communication and crisis communication. Based in Scotland and working globally, she is a specialist in internal crisis communication preparedness and trai...

Do you need to build a business case for investment in your internal communication? Perhaps your internal communication team needs to expand, or your channels need refreshing. If you need to write a business case, you're in the right place. Full show notes can be found at www.allthingsic.com/podcast Order Rachel's books Rachel has written two books. Internal Communication Strategy: design, develop...

Welcome to the Candid Comms podcast. This show launches season seven. In this episode, you'll discover what's coming up in this season. Rachel also shares news about her trip to Australia in September 2025. Full show notes can be found at www.allthingsic.com/podcast Order Rachel's books Rachel has written two books. Internal Communication Strategy: design, develop and transform your organizational...

This bonus episode of the Candid Comms podcast closes out the year.  Thank you to my guests, my team and Producer Fynn Gentle for all your support and encouragement in 2024. Candid Comms will be back in 2025, thank you for tuning in, Rachel. Order your copy of Rachel's book Rachel's book, Internal Communication Strategy: design, develop and transform your organizational communication is out now. Y...

This bonus episode of the Candid Comms podcast is a conversation between Rachel Miller and Tara McDonagh.  Tara is the host of the Communications Business Advisor podcast and President and Chief Communication Strategist at Tara McDonagh Communications. In this candid conversation Rachel and Tara discuss: what being a strategic internal communicator means what unites communicators globally  communi...

This bonus episode of the Candid Comms podcast celebrates the global launch of Rachel's book, Internal Communication Strategy: design, develop and transform your organisational communication.  The book was published by Kogan Page on 3 April 2024 in the UK and rest of world, and in the US on 30 April 2024.  This audio was captured as part of the online launch on 9 May 2024, hosted by Sia Papageorgi...

This bonus episode celebrates the launch of Rachel's book, Internal Communication Strategy: design, develop and transform your organisational communication.  The book was published by Kogan Page on 3 April 2024 in the UK and rest of world, and in the US today, 30 April 2024.  This audio was captured as part of the in-person book launch in London on 18 April 2024. It features Rachel's speech, plus...

Who can be an internal communicator? What are the transferable skills we all have? Why are intentions important? How can you learn about internal communication? Full show notes can be found at www.allthingsic.com/podcast Order your copy of Rachel's book Rachel's book, Internal Communication Strategy: design, develop and transform your organizational communication is out now. You can order it via y...

What's the difference between evaluation and measurement? What's the best way to include evidence in a monthly measurement report? Why do you need to rely on insight rather than instinct? Today's episode of the Candid Comms podcast focuses on evaluation, which is the penultimate stage of The MILLER Framework. Full show notes can be found at www.allthingsic.com/podcast Order your copy of Rachel's b...

How do you lead internal communication in your organisation? What does standard setting look like? What operating model do you have in place? This episode of my Candid Comms podcast examines the leadership part of The MILLER Framework. It also touches on the logistics part when discussing standards. I discuss: What operating models mean for IC How to lead internal communication How to bring an ope...

How do you prioritise internal communication? What do you say yes and no to inside your organisation? What informs that decision? Today's episode of the Candid Comms podcast puts prioritisation in the spotlight, by examining the purpose of IC. I examine: why internal communication exists what alignment is and why it matters why you need a shared understanding and meaning the role of stories why yo...