Candid Comms podcast with Rachel Miller

This bonus episode shares the news that Rachel's book Internal Communication Strategy: design, develop and transform your organizational communication, is available now. It's published by Kogan Page on 3 April in the UK and rest of the world, and 30 April in the US.  Order your copy You can order the book today via your favourite bookstore or find it online including Amazon (affiliate link), Water...

My book, Internal Communication Strategy: design, develop and transform your organizational communication is being published by Kogan Page this week. It is available from 3 April in the UK and rest of world and 30 April in the US. Thank you to everyone who has asked me questions about the book writing process, what is in it and what you can expect.  This episode covers all of these points and much...

How do you use insights in your internal communication? In this episode of the Candid Comms podcast I examine why insights can be useful. Insights are the second stage of The MILLER Framework - what we know about an organisation and its people. We examine what they are, how to use them and what they can mean for your internal communication and decision making. You'll leave with one thing to know,...

Do you have an internal communication vision in your organisation?  What would yours say if you created one today? In this episode of the Candid Comms podcast I examine why a vision can be useful and how to write one.  I've also shared an example with you, which is taken from my book, Internal Communication Strategy: design, develop and transform your organizational communication. You'll leave wit...

What does it mean to transform communication inside an organisation? How does the Met Office use principles in their IC planning? What is on my Brilliant Basics checklist? I discuss all of these topics and much more in this latest episode of my Candid Comms podcast. Full show notes can be found at www.allthingsic.com/podcast You'll leave with one thing to know, one thing to do and one thing to thi...

This episode kicks off season six of the Candid Comms podcast.  Rachel introduces The MILLER Framework, which forms the structure for this season of Candid Comms. You'll leave with one thing to know, one thing to do and one thing to think about.  The MILLER Framework stands for: Mindset Insights Logistics Leadership  Evaluation  Revision.  See www.allthingsic.com/podcast for full show notes for th...

This bonus episode shares the news that Rachel's book Internal Communication Strategy: design, develop and transform your organizational communication, is available to pre-order today. It's being published by Kogan Page and will be released on 3 April in UK and rest of the world, and 30 April in the US.  Pre-order your copy You can pre-order the book today via your favourite bookstore or find it o...

This bonus episode closes out 2023. Thank you for listening this year.  This is the Online Masterclass website Rachel mentions: https://allthingsic.thinkific.com/ . Use the code DECEMBEROFFER 20 save 20% of any Online Masterclass until 31 December 2023. You can find show notes via www.allthingsic.com/podcast .  Order Rachel's book Internal Communication Strategy: design, develop and transform your...

How well are your internal communication channels performing? Are you clear about their purpose? What does good look like for your IC channels? This episode addresses all of these topics, as we delve into the world of working as an internal communicator. You can find show notes via www.allthingsic.com/podcast .  This episode of the Candid Comms podcast with international internal communication con...

How do you learn about internal communication? What are the best ways to increase your IC skills, knowledge and confidence? Why are award entries useful to help you learn? All of these topics and more are covered in this episode of the Candid Comms podcast.  You can find show notes via www.allthingsic.com/podcast .  Get a ticket for All Things IC Live   As ever, you'll leave with one thing to know...

What is the reality of working in internal communication? Why is loneliness prevalent in the IC field? What role does confidence play when you work as an internal communicator? What does inclusive internal communication mean? What's it like to write a book on inclusion? This episode of the Candid Comms podcast features Advita Patel, Director and Co-Founder CommsRebel, A Leader Like Me and CalmEdge...

What is the best way to build a successful internal communication team? How can you prove the value of internal communication inside an organisation? What do IC pros need to know before hiring to their team? This episode of the Candid Comms podcast features Alli Cary, Head of Internal Communications at Voyage Care. Alli heads up the multiple award-winning IC team and accepted my invitation to lift...

Are you using artificial intelligence (AI) in your work as an internal communicator? What do IC pros need to be mindful of when it comes to AI?   Whose responsibility is it to think through implications of using the latest tools?  This episode addresses all of these topics, as we delve into the world of artificial intelligence. I've examined a white paper from the Institute of Internal Communicati...

What does it mean to work in internal communication? How can you make your first IC role a success? If you're looking to recruit an internal communicator, what do you need to be aware of? This episode addresses all of these topics, as we delve into the world of working as an internal communicator. You can find show notes via www.allthingsic.com/podcast .  This episode of the Candid Comms podcast w...

How often do you audit your internal communication? How can you unlock budget to conduct an audit? What do you need to consider before auditing? If you're grappling with this topic in your organisation, help is at hand. Thank you to everyone who asked me to record an episode to help you make sense of auditing internal communication. Spoiler: it's not as scary as it seems. I've revealed my definiti...

World Menopause Day is marked on 18 October. To coincide with this year's annual awareness day, I'm publishing this Candid Comms episode featuring Sue Palfrey, Head of Internal Communication, Community and Engagement at Viridor. During our candid conversation Sue and I discuss: How to support colleagues experiencing perimenopause or menopause Jargon busting the terminology What role should IC play...

Asif Choudry, Sales & Marketing Director at resource, joins me for this episode of Candid Comms.  In our candid conversation we discuss: The CommsHERO community How social media can build your personal brand How to show up authentically online Why community matters and much more.  Find Asif via LinkedIn and check out the CommsHERO community online.  You can find show notes via www.allthingsic....

Candid Comms is back! Welcome to season five. This episode examines: Why there's been a gap since the last episode An insight into my internal communication book How to plan and review internal communication. You can find show notes via www.allthingsic.com/podcast .  Online Masterclass: How to review and plan your internal communication is available now. This episode of the Candid Comms podcast wi...

Rising food, fuel and utility bills mean the cost of living is impacting everyone.  What is your organisation doing to support your colleagues? In this season four finale episode, I've looked at the cost of living and what organisations are doing.  You can find full show notes and transcription for this episode via www.allthingsic.com/podcast .  This episode of the Candid Comms podcast with intern...

Today's podcast episode comes with a trigger warning as I've addressed the sensitive topic of communicating an employee's death.  Towards the end of the episode I discuss suicide and will be pointing you towards resources and guidance. Come back to this episode if you're not feeling in a safe enough space to listen to it today. But please know it's here should you find yourself in the situation wh...

Why does measurement matter for internal communicators? How can you measure internal communication? What does good look like for IC professionals? Why do IC pros think measurement is difficult? What do our professional bodies say? I've put measurement under the microscope in this week's episode of the Candid Comms podcast. I've tackled all these topics and more in the latest episode of the Candid...

Do you invite comms consultancies to support your in-house internal communication? What's the best way to work with an agency or consultancy? Do you know how to choose the right one for you? What do you need to think through before getting in touch? Today's episode of the Candid Comms podcast features Rachel in conversation with fellow All Things IC Comms Consultant Caroline Cubbon-King.  You can...

Are you responsible for creating All Employee Meetings? Whether you know them as All Staff events, Town Halls, All Hands, or something else, this episode will help you think yours through. You can find full show notes and transcription for this episode via www.allthingsic.com/podcast .  This episode of the Candid Comms podcast with international internal communication consultant, trainer and mento...

What does it mean to create an effective intranet? What should it look like? What's the process of designing and delivering an intranet? This episode of the Candid Comms podcast with international internal communication consultant, trainer and mentor Rachel Miller will increase your skills, knowledge and confidence.  You can find full show notes and transcription for this episode via www.allthings...

What is the best way to help leaders communicate? What do internal communicators need to be mindful of? This episode of the Candid Comms podcast with international internal communication consultant, trainer and mentor Rachel Miller will increase your skills, knowledge and confidence.  You can find full show notes and transcription for this episode via www.allthingsic.com/podcast .  As ever, you'll...