Business Reporter Podcast

Diagnosing the gap between a modernized policy admin system and a payments layer still running on manual workflows and paper checks Rethinking payments as a control framework problem, not a technology swap, and building the fraud detection and identity verification logic How modernizing to real-time digital disbursements reduces fraud risk while improving the policyholder experience

Dr Michelle De Jongh of Inspired ESG and Oxford's Alex Money join NextFrontier host Alastair Greener to examine what human capital really means for business — how it is defined, how it is measured, and why, as automation reshapes every other source of competitive advantage, it may prove to be the only one that cannot be commodified.

Geospatial insights are shifting ESG from self-reported claims to verifiable, investment-grade evidence. Host Alastair Greener talks to Dr Amani Maalouf, Senior Researcher at the University of Oxford , specialising in the use of satellite-based geospatial data to identify environmental risks, social impacts and investment opportunities, with a particular focus on waste management and methane emiss...

Geospatial insights are shifting ESG from self-reported claims to verifiable, investment-grade evidence. Host Alastair Greener talks to Dr Amani Maalouf, Senior Researcher at the University of Oxford , specialising in the use of satellite-based geospatial data to identify environmental risks, social impacts and investment opportunities, with a particular focus on waste management and methane emiss...

Is there really a business case for ESG, or is it just compliance by another name? In Episode 3 and 4, Aine Crossan joins NextFrontier to explain why ESG can be a genuine driver of long-term value — when companies get it right.  

In "NextFrontier: The ESG Investment Case," host Alastair Greener engages with leading experts Helena Eaton from Bedrock, Aine Crossan from Inspired, and Andy Ford from St James's Place to clarify the complexities surrounding ESG (Environmental, Social, and Governance) investing. Together, they explore whether ESG genuinely leads to better business performance or if it merely compli...

In "NextFrontier: The ESG Investment Case," host Alastair Greener engages with leading experts Helena Eaton from Bedrock, Aine Crossan from Inspired, and Andy Ford from St James's Place to clarify the complexities surrounding ESG (Environmental, Social, and Governance) investing. Together, they explore whether ESG genuinely leads to better business performance or if it merely compli...

In this episode of Business Reporter’s Best of British Business , we explore the power – and pitfalls – of data-driven decision-making with David Harding from MagicOrange. MagicOrange, a leader in IT spend optimisation, believes every CIO should have full transparency in their IT budget, enabling smarter investment and divestment decisions. But can business efficiency truly be reduced to numbers?...

Annuities are often perceived as unattractive, but industry professionals are taking more and more notice of them. The US market is robust and growing, and much of this success is being enabled by modern technology. In 2023, the US annuity market saw almost $400 billion in sales, a record high for the second year in a row – growing from only $260 billion in 2016. Products are greatly improved, and...

Biometric authentication is a game-changer because it couples one-touch convenience with unrivalled security.

What ‌a full-scale biometric payment card is – what it enables, how it works.

By necessity, policymakers in Washington DC have spent much of the past two years focused on addressing short-term crises. The unprecedented scale of Covid’s economic impact required this narrow lens, as the government rapidly enacted stimulus programs and lending facilities to mitigate the pandemic’s financial effects, particularly for the small business community – the segment of the US economy...

The rapid advancement of artificial intelligence (AI) technologies has transformed business operations across the globe. From customer service chatbots to adaptive cyber-security, the applications of AI are limitless. AI can help minimise paperwork, reduce cost and drive better business decisions by increasing the predictive accuracy of future outcomes and mitigating the cognitive biases inherent...

While the jury’s still out on whether the US economy is officially in a recession, there’s no doubt that consumers are feeling the strain of record-high inflation. But by no means is this slowing down the still burgeoning buy now, pay later (BNPL) market, which is increasingly transitioning from big-ticket splurges to more everyday purchases, easing the pain at the petrol pump and the grocery stor...

Join us as we dive into the world of Open Banking and explore how Klarna Kosma is revolutionising the way we manage our finances. In this episode, we’ll explain what Open Banking is and its benefits, and how Klarna Kosma is using cutting-edge technology to make banking easier and more accessible for everyone. Get ready to learn about the future of finance and how you can take advantage of this inn...

In Episode 2 of our Open Banking series, we're focusing on how this technology is transforming the insurance industry. Discover the innovative insurtech solutions that are making a real impact, from automating the claims process to providing personalised insurance experiences. Get a better understanding of how Open Banking is helping to bridge the gap between consumers and insurers, and learn...

In Episode 3 of our Open Banking and Klarna Kosma series, we're diving into the products that are making a difference in the financial industry. Explore how Klarna Kosma is using Open Banking to provide secure and efficient identification and verification solutions. Learn how Open banking already enables customers to securely share their financial data and authenticate themselves to third-par...

In the final episode of our Open Banking and Klarna Kosma series, we're looking to the future of finance. Discover how the Open Banking movement is evolving into open finance and what that means for consumers and businesses. Get a glimpse of the innovative financial solutions and services on the horizon, and learn how Klarna Kosma is paving the way. Join us for a thought-provoking discussion...

Voice AI connects humans and machines through communication. It also paves the way for next-generation human-machine interaction.    Despite the lack of widespread familiarity, voice AI is at the core of many technologies today, such as voicebots, chatbots and voice assistants.    AI-powered voice technology is capable of changing the business landscape for good.    To find out more about voice AI...

According to research from AI Rudder , your call centre representative may become an AI by 2023.    Almost half of all call centres and customer-facing businesses are now planning to adopt voice AI to simplify and automate processes that otherwise require human intervention.    The benefits of AI and automation are becoming increasingly apparent, but how will voice AI impact human-machine interact...

What is voice AI and why should we care? Find out more in this podcast with Kun Wu, co-founder and Managing Director of AI Rudder.

Enter voice AI, a new generation of technology that empowers customer voice communications and helps build a stronger connection between companies and their customers.

Sam Coyne and Fahd Kasri, CMO and CTO of cross-border payments company Currenxie, chat with Business Reporter about the emerging trend, and how embedded finance relates to banking as a service (BaaS), as well as the technology behind it.