Business Reporter Podcast

When the Covid-19 pandemic paralysed the world in 2020, restrictions saw millions of people confined to their homes.

Plenty of business leaders dream of scaling globally – but the cross-border payments landscape can be so complex that many find their ambitions stifled before they’ve even begun.

Introhive and artificial intelligence: started from the problem, now we’re here

How to push past fear and find success in digital transformations

There was a time when the only tools salespeople had access to were a Rolodex and a phone. Times have changed.

People and things are tangible forms of capital that can easily be seen and measured, but there is one form of capital that many companies forget about: relationship capital.

Anil Aggarwal, CEO of Fintech Meetup, joined Sunil on the first episode, discussing digital transformation that will be ongoing now that the pandemic is receding.

Ajay Hans, CEO and founder of Mobetize, joined Sunil on the second episode, discussing the challenges for instant digitisation by banks brought on by the pandemic.

Adam Moelis of Yotta Savings joined Sunil for the third episode, to discuss the increase in fraud sophistication and what banks need to do to encourage new sign-ups while keeping information safe.

There has been a constant evolution of bundling and unbundling of services in the financial services industry. Fintechs are great at this disruption, and their products, including payments, often disrupt multiple industries at once. 

As losses from natural disasters continue to increase, the customer experience will hang in the balance. Technology-forward insurance companies will emerge as reliable partners while insurers that depend on traditional models will fall behind.

Increasingly, customers expect convenience, an intuitive way to buy, and irrespective of the communication channels they have used.

The weather is becoming a growing challenge, not only for the insurance industry but also for much of the national economy. Hurricanes, wildfires, floods and other forms of extreme weather are becoming ever more aggressive and unpredictable.

Man meets machine in Finance and Procurement: Tune in to hear from Dr Ayesha Khanna, Co-Founder and CEO of ADDO AI, who joins Basware’s CMO Lars Madsen. Together they cut through Artificial Intelligence myths, throwing light on which roles AI can and should be playing in Finance and Procurement.

Artificial intelligence (AI) adoption among insurance carriers is on the rise, and is transforming how insurance is sold, serviced and how claims are handled. AI is even used to help detect and reduce claims fraud, as well as improve customer service.

The Covid-19 pandemic has forced many industries to adapt their business practices to survive in the new paradigm. In the insurance sector, carriers continued to adopt new technologies to accommodate the impact of quarantines and lockdowns. One advancement in particular has allowed for significant breakthroughs in the insurance workflow: the integration of underwriting and claims.

Digital transformation can be a seamless process that leads to reductions in cost per claims and an increase in customer satisfaction. The coronavirus pandemic has pushed insurance, an inherently conservative industry founded on minimising risk, into a new reality. Consumer expectations and health regulations have forced a new way of transacting business. In the past, underwriting inspectors, appr...

It’s the age-old question. Which came first: the desire for data or the technology and tools to gather it? As the world of business moves forward, one thing is for sure: finding ways to uncover trends in data and turn that data into actions that can drive revenue and help businesses grow is critical. And our collective appetite has never been greater. One of the most used tools in business today i...

Your CRM is only as good as its data and the insights you derive, and AI can help surface and plot trends Your business’s customer data is everywhere – in your teams’ email inboxes, calendars, IM platforms such as Slack and on social media – and, within those places, there are levels of data that offer invaluable insights into the relationships between an organisation and its network. And, in toda...