Francesca Moi

Business Behind the Scenes

Business EN ↓ 299 episodes

Welcome to the Business Behind the Scenes podcast where we talk all about real business problems, real solutions and getting actual results in business.

Author

Francesca Moi

Category

Business

Latest episode

Jun 17, 2026

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Episodes

201. Celebrating Success and Accelerated Growth in Business 15.07.2024

Are you wondering how to set ambitious goals for your business growth and celebrate each milestone? Discover the secrets behind a virtual assistant business's rapid growth through effective delegation and strategic time management. Tune in now to uncover actionable strategies that can propel your business forward! Enjoy the episode and start celebrating your own successes today! Join my Facebo...

200. Effective Management of Virtual Assistants 08.07.2024

Explore the principles of managing virtual assistants in this insightful episode, covering strategies for structuring an ideal week, delegating tasks efficiently, and implementing regular feedback loops. This discussion underscores the importance of creating a structured delegation plan and mastering time management techniques. It also highlights the critical role of ongoing feedback in fostering...

199. How to Find the Right Person to Work With You 03.07.2024

Are you one of those business Owners/CEOs that is good at sales but struggles to juggle all the tasks and you want to delegate it. But… you don’t know where to find the right employee and you are not good at managing people and you have high expectations  - you want a fast paced and an all-rounder employee… then this episode is for you. Finding the right person to work with you is crucial for the...

198. Strategies for Lead Generation without Cold Calling 25.06.2024

In today’s business world where competition is everywhere, it’s getting harder for business owners/CEOs to get hot leads/potential clients. Oftentimes, they struggle to come up with ideas on how to get more leads and how to implement them, sometimes, they even don’t want to do it by themselves - especially Cold Calling. But… effective lead generation often hinges on strategic approaches that bypas...

197. How to overcome barriers of effective delegation? 18.06.2024

Are you willing to be uncomfortable for a little while for you to get your time back? Are you willing to be stretched for a little while for you to really finally have your time back? Are you willing to stretch yourself out of your comfort zone for you to really get your time back? Even as business owners, we are still humans. And it’s hard to go from working by ourselves alone to working with som...

196. The power of Effective Delegation 10.06.2024

Delegation is crucial for business growth, but it can be challenging to let go of control. As business owners, we are so passionate about the business we made from scratch that when we start to ask for help, it’s still so hard to let go of a few things that drown us. But honestly, it’s just simple. Mindset plays a crucial role and when you start with awareness and realise that it’s easier to let g...

195. Leveraging VAs for Effective Time Management 05.06.2024

Have a business but doesn’t have a procedure? I’ve encountered many business owners and one thing common about them is that their procedures are just in their head then expect their team to follow it and get disappointed when their team makes mistakes. As a business owner, it is important to have clarity and consistency in business procedures, particularly in client management, so we can save time...

194. Misconceptions of having a VA 27.05.2024

Does having  a Virtual Assistant often lead to misconception about its capabilities and limitations? I know most people have a lot to complain about their VAs but honestly, being in business for 10 years with a VA, 50% of the complaints or faults are attributed by the client. What made me say that? In order for a relationship to work, it requires the effort of those 2 people involved. But what hap...

193. How to Manage your Business while travelling a lot! 20.05.2024

Want to effectively manage your time by delegating to a VA? As a business owner, it's essential to delegate tasks effectively to virtual assistants (VAs) to avoid burnout and ensure a smooth workflow. This way, we can also get our time back and enjoy the things we used to when our business isn’t busy yet. So, how to do it? Listen to this episode and make sure you have a pen and paper with you...

192. The Power of Delegation: Unlocking Potential Productivity with VA 14.05.2024

How are you? Do you have a Virtual Assistant or plan to have one? How do you think embracing delegation and VAs empower you to achieve your highest potential, both personally and professionally? As a Business Owner for more than a decade, when I finally let go of control and embraced the power of delegation, my life changed, like pivoting 360 degrees. That’s where I realised that indeed, when we l...

191. How to Re-Engage & Motivate your Virtual Assistant 08.05.2024

How can you maintain the motivation and engagement of your VAs? Have you ever felt uncertain about your VA's commitment to your objective or belief in your vision? Or have you ever experienced frustration trying to motivate and engage a VA? I hear you. A lot of CEOs and company owners find it difficult to figure out what keeps VAs engaged and motivated. So, how to re-engage and re-motivate our...

190. Benefits of Networking Events to Your Business 30.04.2024

Have you thought about what attending networking events can do for your business? The benefits, the opportunity to connect with like-minded individuals, the fun networking? In this podcast I share why I run my Networking events and how to make the most of events... You might want to check out this episode for some networking tips for your next event. ;) Enjoy!    Join my Facebook Group and watch t...

189. What Keeps Your Mindset In Check? 24.04.2024

“Communication works for those who work at it.” - John Powell As a CEO, it is very important for us not to stay stagnant because we have a team who depends on us. Now, what do you do to make sure you still have enough knowledge and words of wisdom to share with your team? What things do you do to keep that passion burning? Me, I make sure to at least once a year, go to retreats, be surrounded by p...

188. How To Run Successful Big Events? 16.04.2024

Ever experienced running an event before, whether online or face to face? What are your strategies before, during and after? I know some business owners don't really run events, especially if their business is service-based. But what happens if everyone around you levelled up and is now running events to keep up with the trends? Curious? Listen to this new episode as I share how I run events t...

187: What is the 16 Personalities Test? 07.04.2024

Have you heard of the 16 Personalities test? And how will it help your business? When talking about hiring a virtual assistant, it’s vital that we understand their personality, how they work, and how we work, so that we can work better as a team. To determine that, there's a quiz called 16 Personality Test. Intrigued to know more? Check out this latest episode and share with me in my socials y...

186. What Type of Business Owner Are You? 22.03.2024

In today’s business, it’s important that we, as CEOs, know what type of business owners we are. That way, we can work on the things we are good at and delegate those that can be delegated. So, do you have any idea what type of CEO you are? I have learned that there are 3 types…Creative, business savvy and Leader…  Listen to this episode and make sure you get to know which one you are…  Enjoy!  Joi...

185. How to Re-Engage Your VA After You Broke Them 09.03.2024

Did you break your VA? Then you have to listen to Episode 184 where I tell you what it means to break a VA… once you have listened to that you can go ahead with 185 where I will show you how to fix your VA after you broke them ☺  Listen to this episode and make sure you have a pen and paper cause there will be lots of golden nuggets to learn here. Enjoy!    Join my Facebook Group and watch the tra...

184. Did You Break Your VA? 01.03.2024

Do you feel disconnected from your VA and they are not meeting your expectations? I've gone through that experience. When I first started a business and being an artist-type business owner, I used to often forget to check my VA because I was disorganised and a little bit all over the place….  Does that mean I broke my VA by not guiding them when I hired them? YEP!! Check out this latest episod...

183. VA is Underperforming? Or You’re Just Too Busy to Give Time? 23.02.2024

As we get busy in our business, we sometimes forget that we have staff members waiting for us and as CEOs, it's our responsibility to make sure that our team members are not left behind. This is actually a common scenario with business owners when they hire a team member, they just dump to them the task of handling the business on their own and when they don’t live up to the expectation, we as...

182. Would You Rather Do It All? Or Delegate? 16.02.2024

I used to have this kind of mindset before where I’d rather do it all cause it’s faster.  But boy was I wrong! Not only did it overwhelm and burn me out, it also almost made me out of business. Why? You simply get tired of being tired. What did I do to turn the table? Listen to this episode and get golden tips on my secret to making it in business. Enjoy! Join my Facebook Group and watch the train...

181. Do You Have to Trust Your VAs with ALL Your Passwords? 09.02.2024

Are you a business owner who employed a VA and now you have a dilemma where you ask if you can trust your VA with all your passwords since s/he needs to be working with you side by side for your business success? I get this question a lot from my clients, and I have experienced this too myself. I have 6 full time VAs currently working with me and have over 60 VAs in our agency. So what did I do an...

180. Fear of Letting Go of Control: Working 24/7 02.02.2024

Are you someone who doesn’t like to let go of control because you think it’s faster if you do it instead? I hear you. I’m actually a recovering control freak and I guess most of us can resonate being a control freak once in our entrepreneurial journey. How did I overcome it and what are the risks I took to completely let go and delegate some business tasks? Check out this new episode of Business B...

179. Common Challenges People Face When Delegating to a VA! 26.01.2024

In today's episode, we will unravel the mysteries surrounding the delegation process, specifically focusing on the challenges individuals often encounter when entrusting tasks to Virtual Assistants (VAs).  Some business owners carry with them a past story and make it as a standard on how to treat their new VA. Most of those stories are often not nice hence the expectations are so high that we...

178. Are You  Driving Your BUSiness Blindfolded? 19.01.2024

As first time business owners, this kind of scenario is inevitable unless of course, you have done all your research  and market surveys that before you launched your business, you waited for it to be perfect. The other thing that people are doing is that they're pretending that they don't have a marketing plan or a strategy to grow the business. As business owners, you need to have a grow...

177. How to Delegate Like a Pro with Your Virtual Assistant 12.01.2024

Feeling overwhelmed by endless tasks and a never-ending to-do list? You're not alone! Delegating effectively to your VA can be a game-changer, freeing up your time for what truly matters. But how do you ensure smooth sailing and avoid delegation disasters? Hit that play button and learn how to delegate like pros!   Join my Facebook Group and watch the trainings inside for more tips and value:...

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