Business Behind the Scenes

In this episode, we sit down with Darren Limbach, founder of Prosperity Avenue, to talk about building personal wealth alongside a growing business, the everyday money habits that make a difference, and how offshore support has helped strengthen his marketing. Darren shares why “pay yourself first” means more than drawing a wage, how to turn vague financial ambitions into meaningful goals, and why...

Three clients left for cheaper options. Three clients came back. Here's what they taught me about retention, experience, and why systems matter more than you think. In this episode of Business Behind the Scene, I'm unpacking what happens when clients leave, and more importantly, what makes them come back. After three former clients returned to EVS after working with other agencies, I reali...

Most offshore hires don't fail because of the person you hired — they fail because the business wasn't actually ready to hire offshore. After 10+ years helping hundreds of business owners build offshore teams, I'm sharing the biggest mistakes I see over and over again, and exactly what to do differently so your next hire actually works. In this episode, I break down the EVS Client Success System —...

In this episode, we sit down with Fiona Cullen — former elite athlete turned founder of Performistry — to talk about building a leadership training business, the mindset shifts required to lead well, and what it actually looks like to hire and work with offshore support. Fiona shares her journey from competing internationally as a sprinter and bobsledder to building a leadership consultancy that&#...

🔗 Take the FREE CEO Time Leak Calculator Quiz → https://empoweringvirtualsolution.com/ceo-time-leak-calculator 5 Lessons from Running a Sold-Out Conference Francesca Moi pulls back the curtain on planning the 2026 Level Up Conference and shares the biggest business lessons from 12+ years running events, lessons that apply to any business, not just events. Chapters: 00:00 – Intro 00:34 – Welcome t...

What happens when purpose becomes the foundation of a business? In this inspiring episode, Francesca Moi sits down with Erena Hodgson , Co-Founder of Abloom Care Services, to explore how a deeply personal family experience became the driving force behind one of Australia's growing NDIS providers. Erena shares how she and her sister built Abloom Care Services from the ground up, the lessons the...

Are you still telling yourself you'll delegate "when you have more time"? In this episode of Business Behind the Scene, Francesca Moi shares the costly delegation mistake she made as a CEO — and the one simple exercise that helped her reclaim 25 hours a week and scale her business faster than ever. If your business can't run without you, you're constantly doing everything, or...

Are you stuck being busy instead of being productive? In this episode of Business Behind the Scene, Francesca Moy reveals why working harder is keeping you from scaling — and what to do instead. 🔑 In this episode you'll learn: Why "being busy" is the #1 trap killing your business growth The mindset shift from working IN your business to working ON it How to identify what to delegate...

Four years ago, I started Empowering Virtual Solution from scratch, no staff in Australia, no certainty, just a vision and a whole lot of hustle. Today, we're celebrating everything we've built together. In this special anniversary episode, my team put together a Q&A and handed me questions I had never read before. No prep. No filter. Just me, answering everything raw and honestly. In this epi...

Running an allied health practice was supposed to give you freedom and impact. So why does it feel like you’re carrying the entire business on your shoulders? In this episode, Francesca breaks down the biggest hidden struggles allied health practice owners face every single day and why growth often creates more pressure instead of less. From compliance overwhelm to admin chaos, this episode uncove...

What happens when a business owner realizes they can’t do everything alone? In this episode, Francesca sits down with Andrew Griffin from Andfer Technologies to talk about the mindset shift that helped him scale his IT business through offshore support. After more than 25 years in the IT industry, Andrew shares how hiring virtual assistants helped him move from being stuck in the day-to-day operat...

Most business owners think scaling means working harder. Dave Houston says the opposite. In this powerful conversation, Francesca sits down with entrepreneur and business strategist Dave Houston to unpack one of the biggest mindset shifts in business growth: Your distance from the customer defines your level as an entrepreneur. Dave shares his journey from being a dentist stuck in the day-to-day o...

This is not just a podcast episode. This is a wake-up call. In this episode, Francesca sits down with Sophie Musumeci to give you a real, behind-the-scenes look at what’s coming at the Level Up Conference—and why missing it could cost you more than you think. If you’ve been telling yourself: “I don’t have time” “I’ll go next time” “I’ll figure it out later” This episode is for you. In this episode...

What if the real reason your business can’t scale… is you? In this episode, Francesca shares what happened when she stepped away from the business for weeks. Less work. More time with family. And the business still grew. Here’s the catch. If you’ve hired great people but still hold onto the work… you’ve become the bottleneck. In this episode, you’ll learn: Why hiring great people isn’t enough The...

When revenue stalls, many business owners think they need more leads, better ads, or more marketing. But what if the problem isn’t marketing at all? In this episode, Francesca Moi speaks with Tony Meredith, a business coach who shares his incredible journey from a corporate career to building a successful business coaching practice. Tony highlights how consistency, persistence, and leadership are...

When revenue stalls, most CEOs jump straight to one conclusion… “We need more leads.” “We need better ads.” “We need more marketing.” But what if marketing isn’t the problem? In this episode, Francesca breaks down what’s really happening behind most revenue plateaus. And it’s not what you think. More often than not, the issue isn’t demand. It’s capacity. When your team is already stretched, adding...

You are the bottleneck. And that’s the truth most business owners avoid. In this episode, Sophie breaks down what really happens when you stop doing everything yourself and start building a business that runs without you. From fear… to freedom. From busy… to strategic. This is the shift. Chapters: 00:00 – Why most entrepreneurs get stuck doing everything 03:00 – Sophie’s journey from corporate to...

This is not just a podcast episode. This is a wake-up call. In this episode, Francesca sits down with Sophie Musumeci to give you a real, behind-the-scenes look at what’s coming at the Level Up Conference—and why missing it could cost you more than you think. If you’ve been telling yourself: “I don’t have time” “I’ll go next time” “I’ll figure it out later” This episode is for you. In this episode...

Ever caught yourself thinking… “Why is my team so slow?” or “Why don’t they get it?” Before jumping to that conclusion, there’s something most CEOs overlook: lack of clarity . In this episode, Francesca challenges one of the biggest misconceptions in leadership. Many teams aren’t lazy or unproductive. They’re simply operating blind because roles, responsibilities, and ownership aren’t clearly defi...

AI is everywhere right now. But most business owners are asking the wrong question. Instead of asking “Which AI tools should I use?” , the real question is: Where can AI strengthen performance in my business? In this episode of Business Behind the Scene , Francesca sits down with Caroline Kennedy , former CEO of a $250M business and now a strategic advisor to top Australian CEOs and entrepreneurs....

Let’s rip the Band-Aid off: if your team is constantly waiting on you for decisions, approvals, or follow-ups… you’re the bottleneck . In this episode, Francesca gets honest about what it looked like in her own business when she was the one slowing everything down. From emails and calendars to micro-managing team projects, she shares how she went from “do-it-all CEO” to building a business where h...

Think your team is underperforming? They might just be overloaded . In this episode, Francesca gets honest about one of the most common bottlenecks inside growing businesses: capacity issues disguised as performance problems . When your business grows fast but your team structure doesn’t, even your best people start missing deadlines, juggling admin, and quietly burning out. It’s not that they can...

In this special Client Spotlight , Francesca sits down with Claire Gorman , founder of The School of Mastery and spiritual teacher, to explore her powerful pivot from hands-on healing to running a business with structure, systems, and support. Claire shares how her background in hair and beauty led her to personal development, spiritual awakening, and eventually building a scalable teaching model...

Everyone’s chasing revenue, but no one’s talking about profit . In this episode, Francesca gets real about why chaotic businesses leak money—and how to stop it. She introduces the 3C Framework for profit stability and shares why growth alone means nothing if your back end is a mess. 🔥 Inside this episode: The true cost of poor systems and task rework (hint: it’s not just time—it’s your cash) The...

If your business can’t run without you for a week… you don’t have a business. You have a job. A very stressful one. In this episode, Francesca dives into one of the biggest myths in business: that scaling requires you to work harder. Spoiler alert – it doesn’t. Scaling requires systems. 🔥 You’ll learn: The 3S Framework for scaling smarter: Systems, Support, and Self-Leadership Why most CEOs burn...