Build Your Salon with Phil Jackson

Are you running your salon as a sole trader but feel like your business is outgrowing the structure? Many salon owners reach a point where unlimited liability and higher tax rates start to pinch, making you wonder if there’s a better way. This episode outlines the three clear signs that it’s time to switch your salon to a limited company.━━━━━━━━━━━━━━━━━━━━💰 IS YOUR SALON PAYING TOO MUCH TAX?* *...

Up to 20% of the population is neurodivergent — and a huge number of them are running salons. But nobody's talking about what that actually means: the chaos, the superpowers, and the systems that make it work. Amy Vince is a salon owner, educator, and self-described neuro spicy business builder. In this conversation she shares her journey from redundancy to salon ownership, her ADHD diagnosis...

Hitting £90,000 in turnover should be a huge celebration for your salon. For Phil Jackson, it nearly destroyed his business. He missed the VAT threshold for nine months, leading to a massive backdated bill for money he'd already spent. Don't let this happen to you. In this episode, Phil shares his costly mistake and gives you the exact steps to proactively manage your salon's VAT, avoi...

Are you using AI in your salon, but only for the odd email or social media post? Many salon owners are missing the huge potential of AI, treating it like a glorified chat bot rather than a powerful tool, costing them time, money, and opportunity. In this episode, Phil Jackson shares three specific AI tools that will move you beyond simple prompts and into true automation for your business. ━━━━━━━...

Picture this: it's your only day off, but your phone is buzzing with DMs about bookings and prices, and that promo email still isn't written. You're physically out of the salon, but mentally chained to admin that doesn't make you a penny. What if a digital twin could handle all this 24/7, freeing you to do what you love? This episode reveals how to build your own AI-powered digital...

Are you endlessly busy in your salon, working all hours, but still feel like you're just surviving? Many salon owners pour their heart and soul into their business only to find it dictates their life, rather than supporting it. Phil Jackson challenges you to assess if your salon business is genuinely working for you, or if you've simply created a job you happen to own. This episode deliver...

Does the UK tax year end on 5th April fill you with dread? Many salon owners feel anxious, unsure what they owe or what they should have done differently. You've got 9 days to fix it. Phil Jackson shares 5 practical, immediate steps to get your salon's finances in order and sail through the tax year end with confidence.━━━━━━━━━━━━━━━━━━━━📊 RESOURCES:Get Paid Properly: getpaidproperly.com...

Dread that difficult conversation with a team member? You've rehearsed it, avoided it, and now resentment is building and standards are slipping. Putting it off is doing more harm than good, affecting your salon's culture and bottom line. This episode gives you a simple, four-part framework to approach these vital discussions with confidence and achieve clear outcomes.━━━━━━━━━━━━━━━━━━━━W...

Are you staring at empty slots in your appointment book this spring, hoping social media likes will magically turn into bookings? Stop wishing and start doing. This episode gives you a no-nonsense, three-point spring marketing plan that delivers real clients through your salon door. Phil Jackson, your Queen of Salons, reveals the direct, actionable strategies to fill your books NOW, without relyin...

Are you working flat out in your salon, always busy, but still struggling to pay yourself properly? It's a common trap: busyness doesn't automatically mean profitability. This episode reveals the four critical numbers every salon owner MUST track to turn their hard work into real profit.━━━━━━━━━━━━━━━━━━━━📊 WHAT YOU'LL LEARN:BUSY VS. PROFITABLE:* Busyness measures inputs (hours worke...

Phil Jackson, your Queen of Salons, discusses the importance of effective quarterly strategic planning for salon owners. He guides viewers on how to properly map out actions beyond just setting revenue goals, emphasising that good planning is crucial for business growth. This video encourages salon owners to develop a clear strategy and focus on goal setting for a thriving business.━━━━━━━━━━━━━━━...

RESOURCES:Memberships Made Easy: the programme for building a salon membership that actually works. https://queenofmemberships.com Falling out of love with the work that built your business is not failure. It is evolution. And a membership might be the most elegant way to make that transition without abandoning the clients you actually want to keep. This week I am answering a brilliant question fr...

The clients you are most afraid of losing when you raise your prices are usually the ones you cannot afford to keep. Here is how to put your prices up properly, before the spring rebooking window closes. This episode gives you the maths, the method, and the exact three rules for communicating a price rise without losing the plot or the clients. WHY THE FEAR IS WRONG Most clients will accept a well...

January was all big plans. February was survival mode. And now March has turned up and most salon owners are drifting. Three weeks later it is April, the rush hits, and you are already behind. This episode is your wake-up call. March is the last calm window to make strategic decisions before spring takes over. Here is how to use it. WHY MARCH IS DIFFERENT January is about intention. February is ab...

Is your accountant actually LOSING you money? It's tax season, and your accountant should be more than just a scorekeeper. This video explains how to get more value from your accounting relationship, focusing on proactive financial planning rather than just reporting past figures. Learn essential questions to ask your accountant to boost your salon business growth and improve your financial he...

Your team's been cooped up together all winter. Three people not talking, one being a bitch, one being passive-aggressive. You're hiding in the office. Today: How to actually handle the drama. In this episode, Phil Jackson tackles the uncomfortable truth - staff drama doesn't resolve itself, it festers. Late February cabin fever is real. Here's how to handle it instead of hiding. W...

Take a look at next week's diary. Still seeing gaps? That's hope as a business model. You're hoping clients will rebook, hoping they'll spend enough, hoping March will be better. Today: The opposite of hope. Memberships for predictable income, loyal clients, and better cashflow. In this episode, Phil Jackson (the "Queen of Memberships") walks you through how to start salo...

Did someone just hand in their notice? Or maybe you're stuck with staff who just aren't good enough, but you're too scared to let them go. Good news: good staff exist. You're just fishing in the wrong pond. In this episode, Phil Jackson breaks down the five-step recruitment process that actually works in 2026. This is Build Your Salon's #1 most-watched topic—updated for portfol...

t's Friday the 13th. The unluckiest thing you can do today? Ignore your numbers. You might tell yourself a few fibs about how your business is doing—your numbers won't. Let's dive in. In this episode, Phil Jackson walks you through four critical numbers that tell you everything about your salon's health. These aren't weekly metrics—these are quarterly deep-dive numbers that sho...

February is when you notice the gaps in your diary. Those clients who couldn't get enough of you in December aren't rebooking. You don't have one big retention problem—you have three specific leaks in three specific places. Let's plug them before March. In this episode, Phil Jackson identifies the three critical points in your client journey where you're losing people and gives...

It's February. Maybe you've just had the worst January you can remember, and you were Googling "how to sell my salon business" at 1am. Before you call a business broker, answer these five questions. In this episode, Phil Jackson walks you through the critical questions every salon owner needs to answer before deciding whether to sell or fix their business. Selling might be the ri...

48% of salon owners say staff management and motivation is the hardest part of running their business. For many, February is when this hits hardest. Right after the January buzz comes the February funk. In this episode, Phil Jackson cuts through the cheerleading nonsense to give you five practical motivation strategies that actually work, cost almost nothing, and don't require you to become a...

If everyone in your salon charges the same price - junior who's just qualified, senior who's been with you 10 years - you're leaving money on the table. WHAT TIERED PRICING IS Different team members charge different prices based on experience, expertise, and client demand. Hair salons do this well. Beauty salons? Not nearly enough. THE FIVE REASONS IT WORKS REASON 1: HELPS JUNIORS BUIL...

Most salon owners leave thousands of pounds on the table every year because they hate selling retail. You feel pushy. You don't want to be that aggressive salesperson. You're afraid of rejection. So products gather dust and you miss massive profit opportunities. Here's the truth: NOT recommending products is doing your clients a disservice. THE MINDSET SHIFT Stop thinking of retail as...

Most salon team targets don't work. Either they don't exist, they're random numbers that sound good, or - here's the killer - everyone hits their individual targets and the salon STILL misses its numbers. That's because individual targets don't add up to the salon target. THE FOUR MEASURES (Track these, nothing else) Stop tracking 17 things. Your salon software has too many...