Build Your Salon with Phil Jackson
Build Your Salon with Phil Jackson
Are you ready to build a brilliant, profitable salon business without burning out? I’m Phil Jackson, your go-to salon friend, coach and Queen of Salons. Each week I dish out real-world strategies for hair, beauty, and aesthetics pros who want bigger profits, a stronger team, and a life with more freedom. No fluff, just clear advice (and a sprinkle of sass). Step up, get inspired, and Build Your Salon!
Author
Build Your Salon with Phil Jackson
Category
Podcast website
Latest episode
Jul 10, 2026
Where to listen?
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Episodes
What to Do When Your Salon Goes Quiet in Summer 10.07.2026 12:38
Is your salon diary looking sparse this summer? Don't fall into the trap of desperate discounting or panicking about white space. A quiet season isn't a crisis, it's an opportunity for smart planning and growth. In this episode, Phil Jackson shares five practical strategies to turn your salon's quiet periods into productive, profitable planning seasons. ━━━━━━━━━━━━━━━━━━━━ 1. OPTI...
How to Set Salon Targets That Actually Make a Profit 06.07.2026 10:53
Are your salon targets being hit, but there's still no money in the bank? Many salon owners focus on turnover, hoping profit will magically appear, only to be left disappointed. This common mistake can leave you working harder with little to show for it. In this episode, Phil Jackson reveals how to flip the script and build your salon targets based on the profit you actually want, ensuring eve...
How to Get Salon Referrals That Actually Work 03.07.2026 10:27
Are your salon targets being hit, but there's still no money in the bank? Many salon owners focus on turnover, hoping profit will magically appear, only to be left disappointed. This common mistake can leave you working harder with little to show for it. In this episode, Phil Jackson reveals how to flip the script and build your salon targets based on the profit you actually want, ensuring eve...
Busy But Broke? The 3x Wage Pricing Myth 29.06.2026 10:35
https://10minutemoneyfix.com Is your salon hitting targets but still losing money? The popular '3x wage' rule for team profitability is a damaging myth that's costing you real money and pushing good salon owners into burnout. It's time to put it in the bin. In this episode, Phil Jackson, your Queen of Salons, reveals why this rule is flawed and introduces the essential metrics you...
Why Every Beauty Salon Needs A VIP Membership (Summer Pettengale interview) 26.06.2026 35:41
Salon Memberships Made Easy: https://queenofmemberships.com Find summer on Instagram https://instagram.com/flourishbeautyacademy Are you dreaming of rapid salon growth but worried about the challenges of team management or inconsistent income? Summer Pettingale's journey from Tesco to multiple successful salons proves it's possible. In this episode, she shares her candid advice on scaling...
SCREW Brand Loyalty: Your Salon Supplier Is Not Your Friend 22.06.2026 12:30
10 Minute Money Fixes: https://10minutemoneyfix.com Your salon supplier might be your biggest secret profit vampire. The "free" education, exclusive launches, and preferential pricing often come at a hidden cost: dead stock and eroded margins. In this episode, Phil Jackson exposes the myth of salon supplier "partnerships" and shares how he turned a loss into his business's...
Salon Staff Quit? Do THIS In The First 48 Hours 19.06.2026 12:41
The moment a trusted team member hands in their resignation can feel like a punch to the gut. You’ve invested in them, trained them, and now they're leaving. But how you handle the first 48 hours after they tell you is absolutely critical. Get it wrong, and you risk losing loyal clients, creating team drama, and suffering significant damage to your salon business. In this episode, Phil Jackson...
Stop Upselling Clients In The Chair (Do This) 15.06.2026 10:42
You’re leaving around £20 on the table with every single client booking in your salon right now. Are your upsells feeling pushy, or worse, are you simply missing the best opportunity to offer them? Discover how to boost your salon's average bill by implementing a smart pre-appointment upsell strategy that adds value for clients and profit for you, without a hint of hard-sell. ━━━━━━━━━━━━━━━━━...
I Built Giftypoo: Here's Why And What It Taught Me 12.06.2026 12:30
Check out Giftypoo at https://giftypoo.com Do you ever feel like your salon business is taking over your life, squeezing out all the joy and creativity you once had? Are you constantly chasing money, leaving no room for your passions or personal fulfilment? In this episode, Phil Jackson shares a powerful reminder: your business should fund a life, not become your whole life. ━━━━━━━━━━━━━━━━━━━━ T...
The Profit Vampire Hiding On Your Salon Menu 08.06.2026 9:18
Is a service on your salon menu quietly costing you money every time it's booked? Many salon owners don't realise certain services are actually 'profit vampires', draining their income without them knowing. Phil Jackson, your Queen of Salons, is here to show you how to find these hidden money-losers and what to do about them. In this episode, Phil reveals how to identify unprofitab...
One-Star Reviews: What To Do When You Want To Set Fire To The Salon 05.06.2026 10:45
Got a dreaded one-star salon review? That immediate gut punch of rage and panic can make you want to unleash a defensive 'midnight reply' that could ruin your reputation. But what if a negative review could actually *make* you money? In this episode, Phil Jackson reveals his proven 3-step formula to turn one-star reviews into powerful marketing assets. ━━━━━━━━━━━━━━━━━━━━ 📊 MAIN CONTENT...
I Spent £300 on a Billboard (Big Mistake) 01.06.2026 9:51
Are you unknowingly bleeding profit? Salon owners often only see the invoice price, missing the true cost of expenses. Phil Jackson reveals the simple maths. In this episode, Phil Jackson reveals the simple maths that will change how you view every pound leaving your bank account, showing you how to plug those hidden profit leaks. ━━━━━━━━━━━━━━━━━━━━ THE TRUE COST OF EVERY EXPENSE * Phil explains...
Your Salon Suppliers Are Stealing From You 29.05.2026 13:57
Are you leaving money on the table with every salon appointment? Most salon owners are, and it's not because you're doing anything wrong – it's because nobody has shown you where to look. In an industry with too many salons chasing the same clients, waiting for a full column isn't enough; the real lever is how much you make from each client you see. Phil Jackson, your Queen of Salo...
I Walked Away For 6 Months. My Salon Survived. 25.05.2026 15:03
What would happen to your salon business if you had to take six months off unexpectedly? Unpredictable income can plunge your business into crisis, leaving you stressed and without options. In this episode, Phil Jackson shares his personal story of near financial ruin and how salon memberships saved his business by delivering essential stability and reliable income. ━━━━━━━━━━━━━━━━━━━━ 📈 THE DES...
Why You're Leaving Money on the Table With Every Appointment 22.05.2026 9:57
Is your salon ready for summer? For some, it's a frantic rush, for others, a quiet struggle. Don't let the season catch you unprepared and impact your salon's profitability. This episode outlines Phil Jackson's practical strategies for navigating summer, whether your salon is manic or quiet. ━━━━━━━━━━━━━━━━━━━━ UNDERSTAND YOUR SALON'S RHYTHM * Every salon has a predictable sea...
The biggest summer booking mistake salons make 18.05.2026 12:08
Is your salon ready for summer? For some, it's a frantic rush, for others, a quiet struggle. Don't let the season catch you unprepared and impact your salon's profitability. This episode outlines Phil Jackson's practical strategies for navigating summer, whether your salon is manic or quiet. ━━━━━━━━━━━━━━━━━━━━ UNDERSTAND YOUR SALON'S RHYTHM * Every salon has a predictable sea...
I Built My Own Salon Tool (And I Can't Code) 15.05.2026 14:04
Are clunky spreadsheets and manual tasks sucking hours out of your salon business each week? Does the thought of building a custom tool to streamline your operations sound impossible without coding skills or expensive developers? This episode reveals how salon owners can use "vibe coding" — describing what you want in plain English to AI — to build simple, bespoke web applications that s...
My biggest hiring mistake as a salon owner 11.05.2026 13:14
You're maxed out, turning clients away, and thinking about hiring someone. STOP. Hiring at the wrong time, for the wrong reasons, nearly broke Phil's own business. Don't make the same costly mistake. In this episode, Phil Jackson shares his essential green lights and red flags to ensure you hire correctly, profitably, and sustainably for your salon. ━━━━━━━━━━━━━━━━━━━━ THE THREE GREEN...
My biggest hiring mistake as a salon owner 11.05.2026 14:04
You're maxed out, turning clients away, and thinking about hiring someone. STOP. Hiring at the wrong time, for the wrong reasons, nearly broke Phil's own business. Don't make the same costly mistake. In this episode, Phil Jackson shares his essential green lights and red flags to ensure you hire correctly, profitably, and sustainably for your salon. ━━━━━━━━━━━━━━━━━━━━ THE THREE GREEN...
The Biggest Mistake Salons Make With Booking Deposits 08.05.2026 16:12
That last-minute cancellation or no-show isn't just annoying; it's a hole in your pocket and a sign your booking system is broken. You're losing thousands and know a salon deposit policy is the answer, but you're scared. Phil Jackson reveals how to implement it confidently. ━━━━━━━━━━━━━━━━━━━━ 📊 THE REAL COST OF NO-SHOWS * Empty slots are a killer for cash flow and team morale, c...
Profitable But Broke? Stop Making This Mistake 04.05.2026 13:18
Are you running a 'profitable' salon business according to your accountant and software, yet your bank account looks grim? Many salon owners face the crushing reality of reported profits that don't translate to actual cash, leading to sleepless nights and self-doubt. Phil Jackson, your Queen of Salons, cuts through the confusion, revealing why this happens and providing actionable stra...
Why your salon followers aren't booking 01.05.2026 13:23
Are you wasting hours on social media for zero new salon clients? Discover how to redirect your marketing efforts to proven strategies that actually fill your appointment book. **Redefine Social Media's Role** Social media is no longer for finding new clients; its primary job is social proof and deepening existing relationships. Use it as a digital portfolio to show your work and personality,...
Salon Memberships That Work | Build Your Salon 27.04.2026 13:38
Is your salon membership programme failing within three months? You're not alone. Most crash and burn, not because memberships don't work, but because of critical execution errors that sabotage success and leave you with a cashflow rollercoaster. In this episode, Phil Jackson, your Queen of Memberships, reveals the silent killers of salon memberships and a simple structure to build a thriv...
Your Bank Balance Isn't a Profit Plan | The Salon Owner's Mistake 24.04.2026 31:46
Most salon owners think they know if their business is profitable. They check the bank balance on a Friday and if there's money there, things must be okay. But a feeling isn't a profit plan, and a hunch isn't a strategy. In this episode, Phil Jackson interviews Braden Weinstock, founder of Pretty Data and owner of a profitable Los Angeles salon for 15+ years. Braden reveals why more th...
Salon Pay Rise Management | Build Your Salon 20.04.2026 10:56
The minimum wage went up on 6th April, and your team is watching. But with thin margins, how do you handle pay rise conversations without it costing you your entire business? Many salon owners kick it into the long grass and lose good people. This episode gives you a simple plan to manage salon pay rises confidently, fairly, and profitably.━━━━━━━━━━━━━━━━━━━━📊 KNOW WHAT YOU CAN AFFORD FIRST* Cal...
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