Blocktalk UK

Blocktalk - the podcast for UK Property Management Professionals

Business EN ↓ 140 episodes

Blocktalk explores the real stories, challenges, and change shaping the UK block management and factoring industries. Each episode brings together business leaders, policymakers, experts, and industry stakeholders for honest conversations about the issues that matter most — from reform and transparency to technology and customer experience. Hosted by Brian Welsh, CEO of CPL Software, the company powering Proptimo, Blocktalk offers thought-provoking insight drawn from over 30 years of experience in property management, technology, and leadership. Brian is also a certified Clifton Strengths Coac...

Author

Blocktalk UK

Category

Business

Podcast website

www.brianwelsh.co.uk

Latest episode

Dec 16, 2025

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Episodes

Neil Watt Puts Brian Welsh in the Hot Seat: A Candid, No-Limits Conversation 16.12.2025

In this special episode of Blocktalk, the tables are turned. Guest host Neil Watt , Chairman of Hacking & Paterson and a highly respected voice in UK property factoring and block management, takes over the interviewer’s chair to put Brian Welsh , Managing Director of CPL Software and host of Blocktalk, firmly in the hot seat. Neil leads a candid, wide-ranging conversation shaped by questions s...

Factoring Arrangements & Title Deeds: A Candid Conversation 16.12.2025

Deeds of Conditions shape how shared buildings are managed, but they’re often confusing, inconsistent and misunderstood. In this episode, Brian Welsh sits down with: • Mike Guthrie , Partner at Burness Paull LLP • Jaqueline Borthwick , Managing Director at The Property Factor Professional They unpack the realities behind title deeds, from how they’re drafted at site setup to how they’re lived with...

Transparency in Property Factoring Ep 2: Who Pays? Fabric, Factoring & the Future of Tenements 10.12.2025

In this second special episode of Blocktalk, Brian Welsh is joined by Paul Sweeney MSP and David Doran (Vice Chair, TPI Scotland ) for a wide-ranging and urgent discussion on transparency, trust, and the future of Scotland’s tenements. Prompted by recent coverage in The Times , the conversation explores the complex questions facing homeowners, factors, and government, including who’s responsible f...

Transparency in Property Factoring Ep 1: Debt, Trust & Reform with Derek MacDonald & Mark Griffin MSP 10.11.2025

In the first episode of our special Transparency in Property Factoring series, host Brian Welsh is joined by Derek MacDonald ( Newton Property Management ) and Mark Griffin MSP (Shadow Housing Minister) to unpack some of the most pressing issues facing Scotland’s factoring landscape today.  From inherited debt and tribunal complexity to public trust and proposed legislative reform, this conversati...

TPI x PMAS: What the Merger Means for Property Managers | Blocktalk Podcast | w/ Brian Welsh 07.10.2025

What does the merger between PMAS and The Property Institute mean for factoring in Scotland, and for property management across the UK? In this special episode of Blocktalk, host Brian Welsh is joined by Andrew Bulmer , Chief Executive of The Property Institute, and Neale Bisset , Chair of TPI Scotland and co-owner of PMC Property Management. Together, they explore why the merger happened, what it...

Talking Factoring & Property Management with Jacqueline Borthwick - The Property Factor Professional 02.09.2025

Property factoring and the future of the industry with expert speaker, Jacqueline Borthwick In this episode of Blocktalk, Brian Welsh sits down with Jacqueline Borthwick , founder of The Property Factor Professional . With nearly 20 years of experience in the sector, Jacqueline has worked across factoring and property management, bringing deep industry knowledge and a practical, no-fluff perspecti...

Spina Bifida Hydrocephalus Scotland | Blocktalk Podcast | w/ Brian Welsh 27.02.2025

New Episode: Making a Difference with Spina Bifida Hydrocephalus Scotland In this special episode of the Blocktalk Podcast, we’re shining a light on the incredible work of Spina Bifida Hydrocephalus Scotland (SBHS): our Charity of the Year. Host Brian is joined by: Kim Kilgour, Community & Fundraising Manager, SBHS Carrie McAdam, Storytelling & Communications Lead, SBHS Steven Urquhart, SB...

Clientcast October 2024 | Blocktalk Podcast | w/ Brian Welsh 30.10.2024

Blocktalk Podcast: Clientcast - October 2024 What’s New at CPL Software (producers of the show) Episode Summary: In this special episode, we’ve got our regular quarterly update for our valued clients on the latest developments and news from the CPL Software team who are producers of the Blocktalk podcast. Our team has been working hard behind the scenes, and we want to share some important updates...

Stephen O'Neill, MD, Newton Property Management | Blocktalk Podcast | w/ Brian Welsh 17.10.2024

In this episode of the Blocktalk Podcast, we’re delighted to welcome Stephen O’Neill, a seasoned expert in the property factoring world. Stephen is the founder and Chair of Newton Property Management and the original founder of O’Neill Letting, which he started in 1995 and later sold in 2001. With decades of experience in the property sector, Stephen has witnessed dramatic changes in the industry,...

Blocktalk Bitesize | Malcolm Perryman, The Property Institute | w/ Brian Welsh | 15.10.2024

Not got time for a full podcast? Tune in to Blocktalk Bitesize for a small 8-minute segment from the most recent show, which is with Malcolm Perryman, Chief Commercial Officer at The Property Institute chatting to Brian about the results of the latest wellbeing survey. In this short chunk, Malcolm is talking about the 'High Happiness' scale measured by the Office for National Statistics. For the f...

Malcolm Perryman, The Property Institute | Blocktalk Podcast w/ Brian Welsh 15.10.2024

In this episode of the Blocktalk podcast, we’re joined by Malcolm Perryman, Chief Commercial Officer at The Property Institute to dive into the results of the recent wellbeing survey. With property management being a demanding field, this survey sheds light on the mental health and overall wellbeing of professionals in the industry. Malcolm shares key insights, discussing the challenges property m...

Blocktalk Podcast | Neil Watt, Chairman, H&P Management Services | w/ Brian Welsh | 19.09.2024

Blocktalk Bitesize Clientcast - a special shorter episode of the main podcast for busy property managers and industry leaders. On this Bitesize episode from the latest episode with Neil Watt, Neil talks about his involvement in the Scottish Parliament's Tenement Maintenance Working Group. You can also listen to the full episode which was out last week. Full Episode Summary: In this episode, Neil r...

Neil Watt, Chairman, H&P Management Services | Blocktalk Podcast w/ Brian Welsh 19.09.2024

Today on the Blocktalk Podcast, the podcast for the property management industry, we are joined by Neil Watt, Chairman of Hacking and Paterson. Neil joined the company in 1982, was appointed to the Board, four years later in 1986 and subsequently became Managing Director in 2008, going on to be appointed as Chairman in August 2019. Neil is a former Director and President of the PMA, has served as...

Blocktalk Bitesize | The Clientcast August 2024 | w/ Brian Welsh 04.09.2024

Blocktalk Bitesize Clientcast - a special shorter episode for time limited property managers and industry leaders: Quarterly HQ Update: What's New at CPL Software (producers of the Blocktalk podcast). Episode Summary: Welcome to the shorter version of the latest Blocktalk podcast, where we bring you a quick update on everything happening at CPL Software this quarter. In this shorter episode, we’ll...

Clientcast August 2024| Blocktalk Podcast w/ Brian Welsh 28.08.2024

Blocktalk Podcast: Clientcast - August 2024 Episode Title: Special Update: What’s New at CPL Software (producers of the show) Episode Summary: In this special episode, we’ve got our regular quarterly update for our valued clients on the latest developments and news from the CPL Software team who are producers of the Blocktalk podcast. Our team has been working hard behind the scenes, and we want t...

Blocktalk Bitesize | David Doran, MD Hacking & Paterson Management Services | w/ Brian Welsh 21.08.2024

Blocktalk - Bitesize Bonus Episode Episode Title: The Future of Property Factoring Host: Brian Welsh Guest: David Doran, MD, Hacking & Paterson Property Management Episode Description: In this shorter Bitesize episode of Blocktalk , host Brian Welsh sits down with industry expert and MD of Hacking & Paterson Management Services David Doran to explore the future of property factoring. They...

with David Doran, MD Hacking & Paterson | Blocktalk Podcast w/ Brian Welsh | S2 E19 15.08.2024

Today we are joined by David Doran, MD of Hacking and Paterson who is no stranger to the Blocktalk podcast. As well as being the Managing Director at Hacking and Paterson Management Service, David is Vice President of the PMAS and also a Fellow of the Institute of Residential Property Management. In this episode, Brian and David dive into the future of property factoring and explore how technology...

Blocktalk Bitesize | Vincent Goldie MD Newton Property Management | w/ Brian Welsh 07.08.2024

Catch up with Brian chatting to Vincent Goldie in this week's bitesize piece from the latest episode of the Blocktalk podcast. Vinnie is the MD of Newton Property Management and in this shorter episode you can hear Vinnie's views on what's facing the industry in the next few years. Please like and subscribe to Blocktalk to stay up to date on the latest episodes! Thank you for listening.

#18 Vincent Goldie CEO Newton Property Management | Blocktalk Podcast w/ Brian Welsh 31.07.2024

Vincent Goldie, CEO of Newton Property Management joins us for the latest episode of the Blocktalk Podcast. Vinnie took up the position of CEO earlier this year, having previously served as the CFO for 14 months. Prior to joining Newton, Vinnie was FD at Creditfix, CFO for Together Energy, Director of Finance at Sure Thing Insurance and a Finance Business Partner with AXA Commercial Line On the ep...

Blocktalk Bitesize | TPI Annual Seminar Review w/ Tom Beswick | w/ Brian Welsh 24.07.2024

Don't have time to listen to the full episode? Every fortnight we release a smaller 8-minute segment from the latest Blocktalk podcast. This week it's an 8 minute snippet from Tom Beswick's rundown of his day the The Property Institute's Annual Seminar in May. Listen to the shorter episode wherever you get your podcasts. We hope you enjoy the episode and please like and subscribe to stay up to dat...

The Property Institute Seminar Review with Thomas Beswick | Blocktalk Podcast | w/ Brian Welsh 18.07.2024

Brian is joined by Thomas Beswick, BDM at CPL Software, to chat about his experience at The Property Institute Annual Seminar in May. 1:33 The focus of the event 2:58 Key points that were raised and any more insight from you 5:30 Statistics from the seminar 8:10 With your CPL focus, what can the system offer to help solve any pressing issues 11:00 Quote of the day - what Tom noted as being the 'QO...

Three Peaks Challenge | Blocktalk Bitesize | w/ Brian Welsh 10.07.2024

Listen to a snippet from the latest Blocktalk Podcast which is a special episode with producers of the podcast - the CPL Software team. Damien and Tom achieved the Three Peaks Challenge as part of the Charity of the Year fundraising efforts and Brian chats to them about their climbs x 3! Brian is also joined by Helen Doyle, People & Culture Director and Andy Bright from Action for Pulmonary Fi...

Three Peaks Challenge | Blocktalk Podcast | w/ Brian Welsh 03.07.2024

Why did Damien and Tom do the Three Peaks Challenge? As producers of the Blocktalk Podcast, the CPL Software team has hijacked the show for a special episode to hear from Damien and Tom who completed the Three Peaks Challenge on the weekend of the 14/15 June as part of the company's efforts to raise funds for Action for Pulmonary Fibrosis, the team's Charity of the Year. Brian is also joined by He...

Blink, Alec Rose | Blocktalk Podcast | w/ Brian Welsh 19.06.2024

On this episode of the Blocktalk podcast we're joined by Alec Rose, Strategic Partnership Manager at Blink Payments. Alec has been working within partnerships for the last 5 years across financial services at Lloyds Bank, Mambu a fintech platform and more recently delivering payment solutions to the market at Pay360 and Blink. On the episode: 02:40 Role at Blink 06:50 Benefits of Blink to property...

Blocktalk Bitesize w/ Aaron McWilliam, Propcall | w/ Brian Welsh 12.06.2024

It's Bitesize week this week with Aaron McWilliam, Managing Director at Propcall. Aaron is responsible for the day-to-day management of the business, across everything from operational service delivery, business development, customer service, marketing, and process improvement. Find out more about PropCall https://propcall.com/

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