Blocktalk - the podcast for UK Property Management Professionals

Thanks for joining us on the Blocktalk Podcast. Today we’re speaking to Aaron McWilliam, Managing Director at Propcall. Aaron is responsible for the day-to-day management of the business, across everything from operational service delivery, business development, customer service, marketing, and process improvement. 01:06 Tell us about Propcall, what is it and how will it help our listeners? 02:12...

On Blocktalk Bitesize this week we have Chris Ashurst updating us on the latest developments with the cladding remedition in Scotland.

Welcome to a new episode of the Blocktalk podcast with your host Brian Welsh. On this fortnight's podcast we welcome back Chris Ashurst, Founder of the High-Rise Scotland Acton Group, which was formed in June 2020 to offer a forum for owners’ associations, owners and residents of high-rise developments in Scotland, to facilitate communication with government and other relevant bodies. Chris...

Welcome to Blocktalk Bitesize week - the short 8-minute segment from this fortnight's podcast which is with Opeyemi Funsho, a CPL Software developer and keen AI enthusiast. Opey chats to Brian about AI - the benefits, concerns, its effects on property management and regulation.   Listen to this shorter episode or catch the full episode which went live last week. We hope you enjoy!  

Welcome to a new episode of the Blocktalk podcast with your host Brian Welsh. On this fortnight's podcast Brian is in conversation with CPL Software developer, Opeyemi Funsho. Opey is  a keen AI enthusiast. Opey was the secretary of the AI and Robotics Society at university, where he held multiple sessions that explored the operation and application of various AI models. During his placement...

Welcome to Blocktalk Bitesize week - the short 8-minute segment from this fortnight's podcast which is with guest Cassandra Zanelli, Solicitor and CEO, Property Management Legal Services.   Listen to this shorter episode or catch the full episode which went live last week. Find out more about Cassandra and her legal services here: https://pmls.co.uk/ We hope you enjoy!  

Welcome to a new episode of the Blocktalk podcast with your host Brian Welsh. On this fortnight's podcast, we're delighted to welcome Cassandra Zanelli, Solicitor and CEO of Property Management Legal Servies Ltd. Cassandra has a wealth of experience in the property management sector and has been awarded the accolade of industry legend in the Property Management Awards, not once, but twice.  S...

It's Blocktalk Bitesize week and this week it's a short 8-minute section from the Clientcast, our regular quarterly feature for CPL Software clients. In this short segment, Will, CPL Software's CTO, gives an update about software updates, and we hear a little bit from Tom, BDM, about the sudden interest being shown by Housing Associations looking for a factoring solution. Listen to Bitesize on the...

Welcome to a new episode of the Blocktalk podcast with your host Brian Welsh. On this fortnight's podcast, it's our regular feature as producers of the Blocktalk Podcast, it's the CPL Software Clientcast - a quarterly, 'what's happening at CPL Software' for clients to find out what's new and what's coming. Brian is joined by Will McIlmoyle, CTO and Tom Beswick, BDM. On the show 00:55 Office to Off...

It's Blocktalk Bitesize week, an 8-minute segment from this fortnight's podcast with Siobhan Reilly, Associate Director at Redpath Bruce. Siobhan won the Above and Beyond Award at this year's PMAS Excellence Awards and it was great to have her on to chat about her time in the industry. Listen to Bitesize and the full episode on Spotify, Apple, Google, Amazon, Audible, and on the Blocktalk Podcast...

Welcome to a new episode of the Blocktalk Podcast with host, Brian Welsh. On this fortnight's Blocktalk podcast, Brian is in conversation with Siobhan Reilly, Associate Director at Redpath Bruce. Siobhan was the deserving winner of the 2024 PMAS Above and Beyond Industry Award at this year's Excellence Awards held on March 8th at the Radisson Hotel in Glasgow. Siobhan has worked her way up in the...

It's Blocktalk Bitesize week, an 8-minute segment from this fortnight's podcast with Pat Phelan, CCO GoCardless, and MD UKI. Pat talks about the world of instant payments, why you need it for your property management company, and what the future is.  This is a great episode, that we're sure you'll get a lot from! Listen to Bitesize and the full episode on Spotify, Apple, Google, Amazon, Audib...

Welcome to a new episode of the Blocktalk Podcast with host, Brian Welsh. On this fortnight's Blocktalk podcast, Brian is in conversation with Pat Phelan, Chief Customer Officer at GoCardless  and MD of UK and Ireland. Pat has an impressive CV in the SAAS arena, ranging from co-founding Intellesys in 2000, where he served as Head of Customer Success until March 2008. During his extensive care...

Welcome to a new episode of the Blocktalk Podcast with host, Brian Welsh. This week we're delighted to be joined in our studio by Neale Bisset, President of the PMAS.  With the PMAS Excellence Awards on Friday 8th March, we chat to Neale about the event, what we have to look forward to on the night, and a bit about what's coming in 2024! We hope you enjoy this episode!   The Blocktalk Po...

It's Blocktalk Bitesize week, and this week we have an 8-minute segment from this fortnight's episode with Yen Ly Nguyen, Operations Manager at The Property Institute. We invited Yen on to chat about this year's ARMA Awards in June. We hope you enjoy the episode!

Welcome to a new episode of the Blocktalk podcast. Today we're chatting to Yen Ly Nguyen, Operations Manager at The Property Institute. Amongst her many responsibilities, Yen organises the Ace Awards Event, which is in the diary for Friday 21 st June. So we thought we would invite Yen on to talk about the event and give us an insight into what else is coming up this year. We hope you enjoy the epi...

It's Blocktalk Bitesize week this week - a short 8-minute segment from the latest full episode. This fortnight, we caught up with Andy Bright, who is the Corporate Partnerships Coordinator for Action for Pulmonary Fibrosis and has been diagnosed with APF. Andy shares his story with us. The Blocktalk Podcast is produced by CPL Software, and APF is the team's Charity of the Year 2024.

We've got a special episode of the Blocktalk podcast for you this fortnight. We're joined by Andy Bright, Corporate Partnerships Coordinator for Action for Pulmonary Fibrosis  Action for Pulmonary Fibrosis is the CPL Software team's Charity of the Year 2024 and today, Brian, chats to Andy about that, as well as Andy's personal story, which includes navigating many years of misdiagnosis, to ge...

Today's episode is an 8 minute segment from last week's Clientcast with Brian, Will and Tom from the CPL Software team.  Catch this shorter episode for clients of CPL to find out what we've been up to at HQ! Enjoy the episode! About the Blocktalk podcast The Blocktalk podcast is a podcast about the property management industry for the property management industry. It is produced by CPL Softwa...

Welcome to the first Blocktalk podcast episode of 2024, with our regular feature for CPL clients. Blocktalk is a podcast about the property management industry, for the property management industry and it's organised and produced by the CPL Software team who are software partners to property factors, housing assocations and block managers Every quarter we ship an episode that's solely for our clie...

It's our annual best of episode where we gather together a short clip of every guest we've had on the podcast this year!  We've enjoyed every minute speaking to many industry leaders and voices about a whole range of topics and look forward to 2024. 00:48 Malcolm Perryman, TPI 02:38 Neale Bissett, PMC and PMAS 05:05 Ronald Dalley, James Gibb, PMAS Property Manager of the Year 07: 13 Hugh MacGregor...

Welcome to the first in a 'Best of 2023' series of Blocktalk.  We've pulled together a few clips from the conversations we had with industry leaders about customer care in the industry. You can catch up with any or all of the full episodes with: Derek MacDonald David Doran David Reid Callum Bruce Laura Bradley and Audrey Murphy Andrew Bulmer Enjoy About the Blocktalk podcast The Blocktalk podcast...

Welcome to the first in a 'Best of 2023' series of Blocktalk.  We've pulled together a few clips from the conversations we had with industry leaders about recruitment in the industry. You can catch up with any or all of the full episodes with: Malcolm Perryman and Zoe Southwell Derek MacDonald David Doran David Reid Callum Bruce Laura Bradley and Audrey Murphy Andrew Bulmer Enjoy! About the Blockt...

Welcome to the first in a 'Best of 2023' series of Blocktalk.  We've pulled together a few clips from the conversations we had with industry leaders about the need (or not!) to educate and create awareness of the role of property factors and the responsibility of property owners.  You can catch up with any or all of the full episodes with: Derek MacDonald David Doran David Reid Callum Bruce Laura...

It's the Blocktalk Bitesize espisod of the Blocktalk podcast with CPL Software's new Business Development Manager, Thomas Beswick, Tom. Tom joined CPL in July, so we thought we'd take the opportunity to have him on as a guest so he can chat about what his role is, what it isn't (!), what you can expect when you speak to him, and we take a bit of time to get to know him a bit better too. We hope yo...