Beyond the Wrench

Curtis Gardner, Audi Master Guild Technician at Sewell Audi of North Houston and Founder of Gnarred LLC, shares what young technicians need to know to build a respectful and lasting career. With 15+ years of experience, he covers common mistakes, how to survive your first months in the shop, and why discipline and strong workflows matter. Check out the full video version of the podcast on YouTube!...

John Roberts, Shop Foreman at Metro Toyota, didn’t plan to be on the podcast—but his insights were too good not to share. In this episode, John breaks down the powerful difference between training and mentoring, shares how he builds confidence in his team, and explains why becoming a top-tier technician takes more than just skill—it takes the right mindset. Check out the full video version of the...

Marc Erickson, National Sales at AutoMeter Products, Inc., grew up in a drag racing family and naturally found his way into the automotive world. Over 20 years ago, he started at AutoMeter, and his passion for the brand has only grown. In this episode, Marc discusses the importance of credibility and honesty with customers, offers an inside look at AutoMeter’s brand and customer service, and share...

In this episode, Dan Aldrich, Director of Automotive Technical Training at Christian Brothers Automotive, dives into what sets top technicians apart—a growth mindset paired with strong mentorship. Dan explores why soft skills are just as crucial as technical skills, how mentorship can transform many careers, and why investing in yourself is key to moving forward in the industry.  Check out the ful...

Bryan Robbins, Owner & Lead Instructor of Hot Rod High School, is bringing auto tech education to students at home through online lessons and take-home kits. What started during COVID now reaches homeschooled students and beyond. Bryan shares his journey of following in his dad’s footsteps as a teacher, how Hot Rod High School found success, and how he pitched shops Shark Tank-style to gather...

Joel Adcock, Director of Partnerships & Business Development at Revv, joins us to talk about the growing demand for ADAS calibrations in today’s vehicles. He explains how often calibrations are needed—even after basic repairs—and why prescans should be part of every job. Joel also highlights the need to better educate drivers on what ADAS is and how fast vehicle technology is changing. Check o...

Miles Bell, General Manager of Dave’s Auto Center, shares how his family’s shop built a combined following of over 4 million on social media to help grow their independent auto shop. He talks about how he and his dad, Dave Bell, have learned to work together by playing to each other’s strengths, their “secret sauce” for social media success, and the valuable lessons—and mistakes—they’ve made along...

Dave Bell, Founder of Dave’s Auto Center, joins us to share his real journey from growing up in poverty to starting a successful shop and building a loyal social media following. He walks us through how he made the leap from being an operator in the business to becoming a true owner, why mentorship matters so much to him, and the one quality that separates great technicians from the rest. Check ou...

Erik Fagerstrom, Director of Training and Talent Development at GreatWater 360 Auto Care, explains how supporting your technicians’ growth helps the whole shop succeed. He discusses growing your team through regular one-on-one meetings, tackling tough culture challenges head-on, and the value of providing clear career paths with real examples of technicians advancing. Check out the full video vers...

Mike Spagnola, President & CEO of Specialty Equipment Market Association (SEMA), joins us to talk about the iconic SEMA Show and the important work the organization is doing behind the scenes to support the automotive, diesel, and parts industries. He covers key issues like tariffs, Leno’s Law, and the political efforts SEMA is driving beyond their annual event. Check out the full video versio...

In this webinar recording, WrenchWay and ASE introduce the School Assist All-Star Awards—a new program recognizing schools and shops making a real impact in promoting automotive and diesel careers. David Johnson, President & CEO of ASE, joins WrenchWay Co-Founders Jay Goninen and Mark Wilson to talk about the award criteria, the importance of strong school-shop partnerships, and how these rela...

Gary Uyematsu, National Technician Training Manager at BMW North America, joins us to discuss the continuous learning it takes to succeed as a technician and how BMW approaches technician training. He also highlights some industry disconnects, like career counselors not fully understanding technician careers, along with the unique challenges of teaching and developing today’s technicians. Check ou...

Darin Damron, SE Regional Vice President at Jasper Engines & Transmissions, is back to share what he’s seeing from the highest-performing shops. He highlights the common traits these shops share—like their commitment to continuous learning, focus on hiring and keeping the right people, and putting people first. Darin also covers valuable training resources and materials every shop owner and ma...

Jennifer Holland, Assistant Vice President of Marketing at ASE, walks us through the incredible growth ASE has experienced over the years as a staple in the automotive industry. She highlights how ASE has reimagined its marketing efforts, gives an inside look at the organization today, and shares the impact their annual Instructor Training Conference has on helping instructors stay current with tr...

Victoria Thomas, CFO & Owner of Kellymoss Inc., talks about how dreaming bigger has helped drive their business success. She shares her morning routine, why leaders can’t outwork their to-do lists, and how she’s learned to delegate parts of the business to focus on bigger goals. Check out the full video version of the podcast on YouTube! About Our Guest: Victoria Thomas CFO & Owner, Kellym...

Kurt Fenzel, EV & ADAS Instructor at I-CAR, shares how he's staying ahead of the rapidly evolving automotive technology by providing the right education to technicians. He reflects on his time as a high school automotive teacher, offers tips on managing the challenges of ADAS and other advanced technologies, and discusses the space and equipment needed to properly calibrate these high-tec...

Bill Demaree, Corporate Director of Fixed Operations at Tom Wood Automotive Group, shares how intentional habits have helped grow their stores. He discusses the importance of hiring and firing based on company values to shape the culture, embracing technology to improve staff efficiency, and how stepping into different roles at stores has helped him identify areas for growth. Check out the full vi...

Joe Burda, I-CAR Instructor, surveyed over 100 auto collision technicians to understand what motivates them to join the industry. In this episode, he shares insights from the survey, explores common trends among respondents, and discusses how the industry can attract the right talent to address the ongoing workforce shortage. Download Auto Collision Face-to-Face Industry Survey Summary Check out t...

Mollie Hughes, Service Operations Program Lead at Audi, discusses the Audi Twin Cup competition, which highlights the industry's top technicians, service advisors, and brand specialists. Mollie shares insights into the competition's structure and memorable moments from past events. Check out the full video version of the podcast on YouTube! About Our Guest: Mollie Hughes Service Operatio...

Josh Arnold, Team Lead at Subaru of Austin, joins us again for his fifth appearance on Beyond the Wrench. Nearly a year has passed since Josh moved to a new shop out of state, and during that time, he’s made several key changes in both his personal and professional life. In this episode, he shares his experience moving tools, starting fresh, and adopting healthier habits to take better care of bot...

Brad McKinney, Director of Talent Acquisition at Cavender Auto Family, shares a crash course on recruiting technicians in today’s market. With the technician shortage and technicians having the upper hand, your shop needs to stand out. Brad offers tips on effective communication during the hiring process, avoiding overselling candidates, and preparing managers for interviews. Check out the full vi...

Chris Craig, Fixed Operations Content Owner at RockED, shares insights from his new white paper and upcoming book on technician training and leadership. He discusses the difference between an appointed leader and a true leader, understanding younger generations, and how to balance multiple personalities in the shop. Chris also highlights the importance of communication and provides tips for young...

Naomi Kraemer, a first-generation technician, shares her journey from overcoming insecurities as a young tech to becoming a Main Line Technician at Subaru of Olathe. She reflects on the challenges of landing her first shop job, the invaluable experience gained while shadowing master technicians, learning about when to ask questions, and the initial shock of tool costs. Check out the full video ver...

Joe Toscano, keynote speaker, author, and technology expert of “The Social Dilemma” Netflix documentary, discusses his journey of returning to his automotive roots to become COO of Gateway Auto. He touches on tips for choosing the right shop software, protecting customer data, and creating strong passwords for better online security. Check out the full video version of the podcast on YouTube! Abou...

The highly anticipated final part of our live Beyond the Wrench episode with Walser Automotive Group is here! In this episode, we dive deeper into what makes Walser’s culture stand out. Our guests discuss how they hire for cultural fit, emphasize the importance of first impressions with recruits, and leverage school visits and community relationships to attract new talent. Check out the full live...