Jay Goninen

Beyond the Wrench

Leisure EN ↓ 324 episodes

How can automotive and diesel shops run a better business and be more profitable? How can we make the aftermarket and dealerships more attractive to younger generations? Each week, Jay Goninen, Co-Founder & President of WrenchWay, will sit down with shop owners, technicians, instructors, and professionals in the automotive and diesel industries to have them share their stories and insights. We’ll dive deep into what’s going on in shops and dealerships and what we can do to help drive the industry forward. The Beyond the Wrench Podcast is powered by WrenchWay.

Author

Jay Goninen

Episodes

Is Your Shop a Great Place to Work? ft. Kate Beirowski, WrenchWay 22.09.2021 41:37

Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts! In this week’s episode of Beyond the Wrench, we are joined by Kate Beirowski, Director of Sales, WrenchWay. We dive into how to tell if your shop is a great place to work. We discuss the importance of culture in a shop, what makes a shop stand...

Is Your Shop Female-Friendly? ft. Jody DeVere, AskPatty.com 15.09.2021 54:59

Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts! In this week’s episode of Beyond the Wrench, we are joined by Jody DeVere, CEO, AskPatty.com to discuss how to know if your shop is female-friendly, normalizing how men and women work together in a shop, and tips to become a female-friendly sh...

The Future of Diagnostics ft. Josh Carton, Curien 08.09.2021 58:20

Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts! In this week’s episode of Beyond the Wrench we are joined by Josh Carton, Managing Director and Founder, Curien to discuss the future of diagnostics, how it is affecting technicians, what Curien is doing to help, and much more! About Our Host:...

The Future of the Automotive Industry ft. Scott Brown, Diagnostic Network 01.09.2021 1:00:20

Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts! In this week’s episode of Beyond the Wrench we are joined by Scott Brown, Industry Ambassador at Diagnostic Network to discuss what the future holds for the automotive industry. We discuss the importance of ADAS, the functionality of new tools...

How Shops and Schools Can Guide Kids Into The Automotive Industry ft. Dan Klecker and Margaret Ragan 25.08.2021 55:28

Follow & rate the Beyond the Wrench Podcast on Apple Podcasts, Google Podcasts, or wherever you get your podcasts! In this week’s episode of Beyond the Wrench we are joined by Dan Klecker and Margaret Ragan to discuss how shops and schools can work together to get more students involved in the automotive industry, youth apprenticeship programs, and much more! About Our Host: Jay Goninen Co-Fou...

Challenges Future Technicians are Facing and How Shops Can Help ft. Cindy Barlow, WyoTech 18.08.2021 1:00:10

Follow & rate the Beyond the Wrench Podcast on Apple Podcasts, Google Podcasts, or wherever you get your podcasts! In this week’s episode of Beyond the Wrench we are joined by Cindy Barlow, Director of Internal Relation at WyoTech to discuss challenges students are experiencing, the importance of professionalism, how shops can help new techs and much more! About Our Host: Jay Goninen Co-Found...

ASE Renewal App ft. Kevin Lekas, ASE 11.08.2021 51:42

Follow & rate the Beyond the Wrench Podcast on Apple Podcasts, Google Podcasts, or wherever you get your podcasts! Do you struggle with test anxiety? Don’t worry — ASE’s Renewal App is making it easier for technicians to stay up-to-date on their training. On this week’s episode of Beyond the Wrench, we are joined by Kevin Lekas, Project Manager, Special Testing Programs at ASE to explain anyth...

How to Improve and Attract Young Technicians to the Automotive Industry ft. Laura Lyons, ATech Training 04.08.2021 47:55

Follow & rate the Beyond the Wrench Podcast on Apple Podcasts, Google Podcasts, or wherever you get your podcasts! Forty-two percent of technicians leave the industry within the first two years (ASE). We need to ask ourselves, why is this percentage so high? What is causing new technicians to leave the industry and find a new career path? In this week’s episode of Beyond the Wrench, we are jo...

How Employee Recognition Can Make or Break Your Shop ft. Anna Straus, Sparck 27.07.2021 48:39

Follow & rate the Beyond the Wrench Podcast on Apple Podcasts, Google Podcasts, or wherever you get your podcasts! Does your shop recognize employees for their work? According to a recent WrenchWay Insiders polls, 78% of shops are failing to recognize employees. Employee recognition sounds like it is easy to manage. When in reality, most shops recognition strategies aren’t effective. Simply re...

Bridging the Gap Between Schools & Industry ft. George Arrants, ASE Education Foundation 21.07.2021 45:23

Follow & rate the Beyond the Wrench Podcast on Apple Podcasts, Google Podcasts, or wherever you get your podcasts! This week, we’re excited to bring George Arrants, Vice President, ASE Education Foundation, onto the podcast. We cover a variety of topics, including: Why students are losing interest in the industry, the struggles of being a new technician, the importance of a successful mentorsh...

Leadership in Repair Shops ft. Chuck Searles, Automotive Management Institute 07.07.2021 1:01:12

Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts! What does great leadership look like in a shop? Where can we find helpful management and leadership training? How do you measure the ROI of management training? This week, we chat with Chuck Searles, President of Automotive Management Institut...

Technician Training — Separating the Best Shops From the Rest ft. Jill Trotta, RepairPal 30.06.2021 58:21

Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts! This week, we welcome Jill Trotta, Vice President/GM, Industry, Sales, and Certification at RepairPal to the podcast. We talk about how the best-in-class shops are providing their technicians with regular training to ensure they’re staying up-...

Measuring the Success of Your Service Center ft. Jamie Powers, Smart Automotive 23.06.2021 47:39

On this week's episode, we talked with Jamie Powers about the importance of key performance indicators, tips for communicating with employees, how to manage accountability during a technician shortage, and understanding the fixed operations role. Follow & rate the Beyond the Wrench Podcast on Apple Podcasts, Google Podcasts, or wherever you get your podcasts! About Our Host: Jay Goninen...

Why Technicians are Leaving the Industry ft. Matt Fanslow, Bob Higgins, & Lunden Herndon 16.06.2021 1:17:04

Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts! On this week’s episode, we talk with three former technicians about what struggles they experienced working as techs, why they think techs are leaving the industry, and actions shops can take to boost technician retention. About Our Host: Jay...

Diversity, Equity, and Inclusion (DEI) in Shops | Cheryl Thompson, CADIA 09.06.2021 1:00:52

Subscribe & rate the Beyond the Wrench Podcast on Apple Podcasts, Google Podcasts, or wherever you get your podcasts! In this week’s episode, we talk with Cheryl Thompson, CEO & Founder of Center for Automotive Diversity, Inclusion and Advancement. We discuss the meaning of diversity, equity, and inclusion (DEI), why it’s important for our industry to embrace DEI, and what needs to change...

Recruiting Military Veterans in the Shop | TC Olsen, LKQ 02.06.2021 55:55

Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts! We’re excited to be back after a short break! In this week’s episode, we’re talking with TC Olsen, Director Talent Acquisition, LKQ, about recruiting military veterans and how to manage military veterans once you have them in the shop. Hope yo...

Supporting Women in the Automotive Industry | Tiffany Scherado, Amazing Women in Automotive 27.04.2021 35:59

Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts! Today, we welcome Tiffany Scherado to the podcast. Tiffany is the Facilitator for the new Amazing Women in Automotive group, and she brings some fantastic insight to the podcast on how we, as an industry, can better support women in automotive...

Successful Community Effort to Impact Tech Shortage | Sue Dickson, Closs Tire & Auto & Jack Wilson, Lake County Tech Campus 13.04.2021 58:44

Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts! On today’s episode, we’re talking with Sue Dickson, Owner & Operator of Closs Tire & Auto, and Jack Wilson, Auto Service Instructor at Lake County Tech Campus, to learn about how their local community has worked together to successfull...

Sitting Down with Jim Mathis, Owner & CEO, WyoTech 06.04.2021 1:01:33

Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts! On this week’s episode, we have an intimate discussion with Jim Mathis, Owner & CEO of WyoTech, about his history and how he came to lead WyoTech. About Our Host: Jay Goninen Co-Founder & President, WrenchWay jayg@wrenchway.com | 608.7...

Technician Recruitment | Steve Hamre, Lithia Motors 29.03.2021 54:24

Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts! Steve Hamre, National Technician Recruiting Manager for Lithia Motors, joins us for an engaging conversation about the value in technician career development, attracting more young people to skilled trades, and resumes tips for technicians. Ab...

Developing Your Career as a Technician | Josh Masser, Vinny’s Towing and Recovery 23.03.2021 1:12:46

Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts! We’re diving into technician career development with Josh Masser, Service Manager, Vinny’s Towing and Recovery. Josh shares his experience as a technician and working his way through the industry, and we discuss a variety of topics, including:...

How Dealerships Can Attract More Service Customers Online | Russell Hill, FixedOPS Marketing 16.03.2021 54:45

Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts! Today, we’re excited to welcome Russell Hill to the podcast. Russell is the Managing Partner at FixedOPS Marketing, which helps dealerships market their fixed ops departments. In this episode, we discuss how dealerships can improve their websi...

Advances in the Automotive Industry & Technician Training | Carolyn Coquillette, ShopWare 09.03.2021 58:59

Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts! This week, we welcome Carolyn Coquillette to the podcast. Carolyn is the Founder & CEO of Shop-Ware, and the Owner of Luscious Garage which specializes in hybrid repairs. Listen in as we discuss advances in the automotive industry and tech...

What It’s Like to Be a Mobile Technician | Andrew Sneed, RepairSmith 02.03.2021 49:38

Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts! Ever wonder what a day in the life of a mobile technician looks like? On this week’s episode, we’re talking with Andrew Sneed, Lead Technician for RepairSmith. Andrew tells us all about what it’s like to be a mobile technician, including benef...

How to Evaluate Credit Card Processors | Carly Roiniotis, Wind River Financial 23.02.2021 49:12

Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts! Today we’re talking with Carly Roiniotis from Wind River Financial about a very important topic for all shop owners and managers: evaluating credit card processors. In this episode, we discuss different types of providers, what to look for in...