Ed Chapman & Michael Herd

Behind the Gates

Business EN ↓ 52 episodes

Join us for wide ranging conversations with guests from around the world as we approach every topic with Private Club management and leadership. Who are your hosts? Ed Chapman, CCM, PGA - a Club hospitality professional, and current CEO of Royal Auckland & Grange Golf Club in New Zealand, who has worked in four countries in three continents over the past 20 years in Clubs. Michael Herd - one of the industry's leading recruiters, Head of International Search for Kopplin Kuebler & Wallace, and Club aficionado who has placed some of the best managers at some of the most distinguished Clubs in the...

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Author

Ed Chapman & Michael Herd

Episodes

#3: Peter Paccagnan | General Manager | Commonwealth Golf Club 29.09.2022 43:42

Peter Paccagnan - communicating with the membership; major course projects; empowering your staff; giving honest feedback; and turning from member to manager. Peter Paccagnan is the General Manager (GM) of Commonwealth Golf Club , located in the world renowned Melbourne Sandbelt in Australia. Previously he was the GM of Metropolitan Golf Club , another Sandbelt course, for nine years and prior to...

#2: Monday Motivation 1 - Team Bonding and Reflection 26.09.2022 5:01

In these 'Monday Motivation' bonus episodes of my podcast, I'll be sharing some of my favourite takeaways and moments from the previous episode of The Modern Club Management Podcast. In this episode, Gregg Patterson tells us that debriefing (the art of reflection) after an event, or doing demands debrief as he calls it, is the best piece of advice he's ever received in his career. He also explains...