Behind the Gates

Re-broadcast! Going all the way back to the beginning we bring you some of my favourite conversations from The Modern Club Management podcast. Watch out for some new episodes coming soon. David Thomson - Positive mental attitude | Framing | Questions are the Answers | Influence David is the CEO and founder of  Suada.com , which is a social learning platform that blends online learning with the cri...

Re-broadcast, season 1 episode 1! Going all the way back to the beginning as we bring you some of my favourite conversations from The Modern Club Management podcast. Watch out for some new episodes coming soon. Gregg Patterson - generating the BIG Happy Gregg is the President and founder of Tribal Magic; where he is an in-demand speaker around the globe. Prior to this, he was the General Manager f...

In this week's episode, I am excited to be joined by Dylan Lindstrom. Dylan is the General Manager of Royal Wellington Golf Club in New Zealand. After spending five years as Director of Golf, Dylan then moved into the GM role, which can be a challenge when moving from colleague to leader. Dylan has a great reputation as a thoughtful leader who can enact change when needed and leads by being the fa...

In this week's episode I am excited to be joined by Dr Brian Hemmings. Brian received his PhD in sport psychology in 1998 and has been working with elite level athletes, as well as executive coaching in a multitude of sports. In this conversation we discuss how we can create safe environments for people to flourish, the benefits and drawbacks of journaling, what is high performance, and much much...

In today's episode I am rejoined by Monique Landman, the Chief Empathy Officer and Co-founder of Unchain. After a successful corporate career in strategy and communications, Monique found her heart eight years ago and a new calling in life to bring empathetic leadership to the world so that people can lead with more humanity. It has never been more important than now to have empathy and compassion...

This week I am joined by David Shepherd. David has been the CEO of The Scandinavian in Copenhagen, Denmark since 2016. a 36-hole facility which has recently been voted as having the number 1 and 2 courses in Denmark. Prior to this David spent over 8 years in the Algarve at Monte Rei Golf and Country Club as Director of Golf which followed on from a successful time at The Belfry Golf Resort as Golf...

Today I am speaking with Phoebe Torrance. Phoebe is the Women's Golf and Development Manager at The Metropolitan Golf Club in Melbourne, Australia. This was a super interesting conversation which gave me some ideas of tactics to implement to make golf clubs more inclusive and welcoming to get more women into golf. It can be a tricky proposition running coaching programmes to bring new members into...

Today I am speaking with Kari Haug, http://karihaug.com/ . Kari is the owner and lead golf course architect at Kari Howg Planning & Design, Inc., a golf course architecture company that focuses on sustainable and eco-sensitive golf course design. Kari is a member of the European Institute of Golf Course Architects (EIGCA), and one of the very few female golf course architects in the world. She...

Welcome to Season 2 of the Modern Club Management Podcast. This season's theme is all around diversity in clubs. We'll be speaking with a diverse group of people from within the industry about their experiences, what we as an industry can do better to encourage diversity, how we can design golf courses to be more inclusive, why diversity of thought is so powerful, and much more. I hope you enjoy t...

In these 'Monday Motivation' bonus episodes of my podcast, I'll be sharing some of my favourite takeaways and moments from the previous episode of The Modern Club Management Podcast. In this episode Tim Neil, COO & Co-founder of Firstry Inc in South Korea. We discuss what advice his ten-year older self would give him now and what he has learned from a Masters in International Business Law when...

Today I am thrilled to be joined by my good friend Tim Neil ( LinkedIn personal, LinkedIn company ) . Tim is the COO and Co-founder of Firstry Inc based in Seoul, South Korea. Prior to this Tim was the Chief Executive of Ghala Golf Club in Oman and General Manager of Al Badia Golf Club in Dubai. Tim started his career working at clubs in the South East of England. In this episode we discuss life a...

In these 'Monday Motivation' bonus episodes of my podcast, I'll be sharing some of my favourite takeaways and moments from the previous episode of The Modern Club Management Podcast. In this episode I am joined by both Mike Braidwood and Rhys Beecher to discuss their experiences of the crucial first 90 days in their new roles at Bruntsfield Links Society and The Royal Automobile Club, respectively...

Today I am excited to be joined by Mike Braidwood and Rhys Beecher. After both returning to the UK to start new roles earlier in the year they wrote an article on their experiences of the first 90 days. Something that is often cited as a key period in a new leadership role. We dive deeper into their experiences, what they would do differently, what worked and what didn't, and some advice for those...

In these 'Monday Motivation' bonus episodes of my podcast, I'll be sharing some of my favourite takeaways and moments from the previous episode of The Modern Club Management Podcast. In this episode Monique Landman shares her insights around leading with empathy and how 'turning up' is enough. We don't need to "fix" things as leaders; be there and be authentic. That is enough to show people that y...

In these 'Monday Motivation' bonus episodes of my podcast, I'll be sharing some of my favourite takeaways and moments from the previous episode of The Modern Club Management Podcast. In this episode I discuss safety and compliance with Gareth Macklin of Obbi Golf. Is legal compliance really good enough or should we be aiming for best practice compliance and safety in golf clubs? What are some of t...

On today's episode I am joined by Gareth Macklin. Gareth is the Founder and Managing Director of Obbi Golf. Obbi golf is an integrated software platform that gives peace of mind to Golf Club Managers around their Compliance, Safety & Training in less than 5 seconds. Obbi is evolving at pace with the aim of becoming the number 1 Golf Compliance platform globally. In this conversation Gareth out...

In these 'Monday Motivation' bonus episodes of my podcast, I'll be sharing some of my favourite takeaways and moments from the previous episode of The Modern Club Management Podcast. In this episode Etienne Haro, Hotel Manager of La Mamounia, shares his insights into what he calls "Return on Experience" (ROE) and aligning your operation; plus some common mistakes he sees and would look for as a co...

In these 'Monday Motivation' bonus episodes of my podcast, I'll be sharing some of my favourite takeaways and moments from the previous episode of The Modern Club Management Podcast. In this episode Toby Johansson, the CEO of CMAE, shares his insights into what the best club managers do differently to others; specifically the non-obvious skills that they possess. Please enjoy this episode. This po...

Welcome to the Modern Club Management Podcast with me, your host, Ed Chapman. Today I am very happy to be joined by Toby Johansson. Toby is the CEO of the Club Management Association of Europe . A role he started on 1st September this year after spending 5 years as the Director of Education; where he has overseen expansion in staff and education offerings, re-branding, and brought on new corporate...

In these 'Monday Motivation' bonus episodes of my podcast, I'll be sharing some of my favourite takeaways and moments from the previous episode of The Modern Club Management Podcast. In this episode Richard Pennell and I discuss stoic philosophy and meditation. Two skills we believe everyone should have in their toolbox; we go in to the practical application of these. Plus we talk about the common...

In these 'Monday Motivation' bonus episodes of my podcast, I'll be sharing some of my favourite takeaways and moments from the previous episode of The Modern Club Management Podcast. In this episode Gavin Robinson shares what it can be like in your first days working overseas and his overall experience of working in Mexico for 15 years. Plus he shares what it was like for him growing up in Belfast...

Today I am excited to be joined by Gavin Robinson ( https://www.linkedin.com/in/gavin-robinson-46013b14/ ). Gavin spent almost 15 years running some of the best golf clubs in Mexico after completing his PGA training; from 5* luxury private members clubs to a start-up pubic course with the ambition of growing the game from the grassroots ( https://zibatagolf.com/ ; https://www.elriogolf.com/ ; http...

In these 'Monday Motivation' bonus episodes of my podcast, I'll be sharing some of my favourite takeaways and moments from the previous episode of The Modern Club Management Podcast. In this episode; David Thomson talks about positive mental attitudes, framing, and some of the powerful principles of influence. Plus we have Bernhard Neumann discussing NFTs and possible use cases within the world of...

Bernhard Neumann - NFTs | web3 | use cases for golf Creating digital communities and collectibles Bernhard ( LinkedIn , website ) is an NFT and web3 educator, workshop and strategy expert. He attended Oklahoma State University, where alongside representing the golf team he obtained both a BS in Marketing & Entrepreneurship and an MBA. He has worked with both large brands and high profile indiv...

In these 'Monday Motivation' bonus episodes of my podcast, I'll be sharing some of my favourite takeaways and moments from the previous episode of The Modern Club Management Podcast. In this episode; Peter Paccagnan talks about creating pride in the membership at your club, creating a great working environment and understanding that not all staff are ambitious and some just want to turn up and do...