Becker's CFO + Revenue Cycle Podcast

In this episode, Kevin Isaacs, President and Founder of Tribunus Health, discusses why payer contracting is often neglected and how CFOs can treat contracts as strategic financial assets rather than static agreements. He shares practical strategies for improving reimbursement, strengthening negotiation discipline, and aligning finance and revenue cycle teams to capture the full value of payer cont...

In this episode, Seth Pfaltzgraff, Healthcare Client Partner at Macedon Technologies, and Alex Ginsberg, CEO of Provider Resources, discuss how the No Surprises Act arbitration ecosystem has matured over five years and what stakeholders have learned about managing dispute volume and collaboration. They also explore the growing role of technology, operational discipline, and upcoming regulatory cha...

In this episode, Scott Hawig, Executive Vice President and CFO of BJC Health, shares how the $12 billion, 24 hospital system is strengthening access across the Midwest following its rebrand and merger with St. Luke's Health System. He discusses rising demand, aging populations, virtual care innovation, and the evolving CFO role as a strategic operator driving growth, research, and long term sustai...

In this episode, Melinda Hancock, CFO of Sentara Health, shares how the system is uniting care delivery and health plan operations to improve patient experiences. She discusses redesigning processes, enhancing financial leadership, and leveraging technology to make care more seamless, affordable, and accessible.

In this episode, Jim Molloy, Executive Vice President, CFO and Treasurer of Ochsner Health, shares how fresh perspective, disciplined integration, and a focus on access and experience are shaping his 2026 strategy. He discusses navigating government reimbursement pressures, driving efficiency as smart growth, and why optimism and urgency are essential mindsets for today’s health care CFOs.

In this episode, Amy Assenmacher, RN, Senior Vice President of Revenue Cycle at Corewell Health, discusses margin pressure, payer challenges, and rising self pay trends, and shares how front end excellence, automation, analytics, and resilient leadership can transform the revenue cycle into a strategic driver of financial stability and patient experience.

In this episode, Jonathan Ma, CFO of Sutter Health, discusses navigating Medicare and Medi Cal uncertainty, investing in people and digital innovation, and pursuing strategic growth to expand access and scale the system’s nearly $20 billion mission across California and beyond.

In this episode, Sophia G. Holder, Executive Vice President and Chief Financial Officer at Children's Hospital of Philadelphia, joins the podcast to discuss workforce optimization and the need to modernize operating models across healthcare organizations. She shares how aligning strategy, finance, and operations is essential to making growth sustainable while continuing to support high-quality ped...

In this episode, Debra Jaeger, SVP and Chief Revenue Officer at Mount Sinai, shares how she is unifying fragmented revenue operations, improving cash collections and denials, and leveraging AI, predictive analytics, and workforce development to modernize the revenue cycle and enhance the patient financial experience.

In this episode, Kyle Glass, Regional Chief Financial Officer and Senior Vice President at UChicago Medicine AdventHealth, discusses how the academic community hospital partnership is growing oncology, neuroscience, and orthopedic services while improving patient access and navigation. He also shares perspectives on competition in a crowded market, consolidation pressures, and how AI and technolog...

In this episode, Stephanie T. Wells, CPA, CPC, Senior Vice President of Revenue Cycle and HIM at Ochsner Health, shares how her team is navigating reimbursement erosion, rising denials, and complex payer behavior. She discusses priorities for 2026 including automation and AI adoption, workforce development, operational resiliency, and building a sustainable, high performing revenue cycle operation...

In this episode, Wendy Fielding, Chief Financial Officer at Dartmouth Health, joins the podcast to discuss the role of successful partnerships in driving organizational stability and growth. She shares how supporting the individual development of team members strengthens finance teams, and reflects on how the CFO role continues to evolve amid shifting financial, operational, and strategic demands...

In this episode, Sham Firdausi, Deputy Chief Financial Officer of County of Santa Clara Health System, shares how a mission driven finance and revenue cycle strategy is helping one of the nation’s largest public health systems navigate historic funding headwinds. He discusses payer provider collaboration, responsible AI adoption, and building operationally integrated finance teams to protect acces...

In this episode, Nick Olson, Executive Vice President and CFO of Sanford Health, shares how the integrated nonprofit system is advancing value based care, investing in rural health transformation, and pursuing smart growth through integration and partnerships. He discusses balancing financial stewardship with long term sustainability while expanding access and affordability across rural communitie...

In this episode, Andy Zukowski, Chief Financial Officer at ECU Health, joins the podcast to discuss key financial trends shaping healthcare, including rising costs of care and long-term sustainability. He shares how his team maintains focus on a multi-year strategic agenda while navigating uncertainty and balancing financial discipline with the need to support high-quality patient care.

In this episode, Caswell Samms III, Executive Vice President and CFO of Nemours Children’s Health, discusses financial priorities for 2026, including purposeful growth, Medicaid reimbursement pressures, and strategic investments in maternal care and virtual health. He also shares how CFOs must lead with agility, clinical insight, and mission focus in an uncertain healthcare landscape.

In this episode, Shelly Schorer, FHFMA, MBA, California CFO at CommonSpirit Health, joins the podcast to discuss the close connection between high-quality care and strong financial performance. She shares how health systems are navigating economic pressures, shifting more care to the ambulatory setting, modernizing the revenue cycle, and adopting new technologies—while continuing to expand patient...

In this episode, Clay Ashdown, CFO at Intermountain Health, joins the podcast to discuss navigating financial leadership during times of uncertainty. He shares how AI and emerging technologies are helping streamline processes—particularly within the revenue cycle—and reflects on how the CFO role has evolved to prioritize adaptability, innovation, and strategic resilience.

In this episode, Robert Chestnut, SVP and CFO at LMH Health, joins the podcast to discuss how health systems are preparing for market shifts heading into 2026. He shares perspectives on embracing change, addressing workforce skill shortages through internal training programs, and diversifying talent to build a more resilient and adaptable organization.

In this episode, Rebekah Le, CFO of Legacy Community Health, shares how the nation’s largest FQHC in Texas is navigating financial pressures through data centric decision making, revenue cycle optimization, and technology investments. She also discusses cybersecurity, mission driven leadership, and aligning financial strategy with community impact.

In this episode, Stephen Rinaldi, SVP and Chief Revenue Officer of UNC Health, discusses payer pressure, Medicaid and ACA uncertainty, and workforce challenges shaping health system finance. He also shares how UNC Health is leveraging AI in the revenue cycle, clinical operations, and research while planning major growth initiatives, including a new children’s hospital and expanded care access acro...

In this episode, John Mallia, Interim CFO, Methodist Le Bonheur Healthcare, discusses the key financial challenges facing health systems today, including workforce costs, payer pressures, and reimbursement uncertainty, while sharing how his organization is investing in Epic, revenue cycle partnerships, and strategic leadership to drive stability and performance.

In this episode, Byron Glasgow, MBA, Vice President of Finance at Temple University Health System, discusses rising healthcare costs, value based care challenges, and the role of AI in easing administrative burdens. He also shares how Temple Health is pursuing mission aligned growth while serving as a vital safety net for Philadelphia.

In this episode, Stephen Rinaldi, SVP and Chief Revenue Officer at UNC Health, discusses the major headwinds shaping revenue cycle today, strategies for building strong future leaders, and how UNC Health is advancing revenue integrity and operational excellence heading into 2026.

In this episode, Dennis Laraway, CFO at Cleveland Clinic shares the major trends shaping the organization’s strategy, including payment reform, cost transformation, and rapid advances in AI and technology, while highlighting how the system is driving efficiency and forging new partnerships to reimagine care.