Beauty Business School

Send us Fan Mail Rachel Kitto built a product business, sold 10,000 units and then watched it collapse when her manufacturer swapped ingredients and went into receivership. She rebuilt it. It collapsed again. What she created from the wreckage is Salon Snack Co, a snack brand made exclusively for the beauty and hair industry that has never been done anywhere in the world. In this episode, Rachel a...

Send us Fan Mail How do you grow a beauty business without burning out? After my ADHD episode blew up my DMs, the question I got most was how I manage it all without medication. This is the answer. I used to think the 2am spiral was why my business worked. The anxiety, the can't-switch-off, the hyperfixation. I called it ambition. It wasn't. It was burnout, and I hit it twice. The full b...

Send us Fan Mail Gry Tomte has run HÜD for eleven years and has two clinics that are booked out six months deep. She looks like she has always had it figured out and she is the first to tell you she hasn't. Gry is one of THE most grounded people I have had the pleasure of interviewing. This interview will rewire your brain. I had a mindset of what a multimillion dollar business owner would be...

Send us Fan Mail Want to sell more expensive services without slashing the price to get bookings? If you've got a $500+ package sitting on your price list that nobody's booking, the price isn't the problem. The launch is. High ticket services convert slower than a $60 brow dye. That's normal. The mistake is launching it the same way you'd launch a flash sale, then deciding...

Send us Fan Mail Renee Andrews has seen the behind the scenes of over 120 salons. She's managed social media accounts, watched what converts and what doesn't and built her own business to the point where she was flown to Budapest to keynote for Kevin Murphy with under 4,000 followers. Renee is the founder of Salon Society and one of the most practical, data-backed social media educators...

Send us Fan Mail Everyone's got an opinion on giveaways. Half the industry says they attract the wrong clients and don't convert. The other half keeps doing them anyway and wondering why nothing sticks. In this episode, Kimberley cuts through the noise and breaks down exactly why most giveaways fail. Spoiler: it's not the giveaway. It's the lack of strategy around it. Covered i...

Send us Fan Mail Why Discounting Is Killing Your Beauty Business (And Why Strangers Pay What Your Family Won't) My daughter started doing press-on nails. She is gentle, she is talented and she told me she wants to charge full price for her services once she is trained. I told her to do exactly that. Then she asked if she could charge me. And I hesitated. That hesitation is exactly what this e...

Send us Fan Mail Your nervous system is running your business. And not in a good way. If you've ever made a decision from a place of panic, said yes to the wrong client because you were scared of the quiet, or doom scrolled for an hour and felt worse after, this episode is going to hit close to home. Kimberley sits down with Sherri Ponisi, breathwork facilitator, former hairdresser of 20 year...

Send us Fan Mail What if the thing you’ve spent your whole life trying to “fix” is actually your superpower? In this deeply personal episode, Kimberley opens up about something she’s never fully shared before being diagnosed with ADHD and autism as an adult while navigating motherhood, business, burnout, perfectionism and the pressure to keep it all together. From feeling “different” as a child… t...

Send us Fan Mail If you are always looking for clients.. You have a retention problem. It costs five to seven times more to find a new client than to keep the one already sitting in your chair . And if you're aiming for a 70% rebooking rate, you're losing two thirds of your clients within three months. The maths doesn't lie. In this episode, Kimberly gets real about what's actu...

Send us Fan Mail Jordan didn't need more clients. She needed to stop working herself into the ground for results that didn't match the effort. Within four years she went from 60+ hour weeks, a team she resented managing, and burning out every Christmas, to 32 hours a week, books closed, waitlisted, and consistently hitting $20K months doing only the one thing she loves. Brows. She let go...

Send us Fan Mail The world as we know it is shifting and Kimberley isn't here to sugarcoat it.  In this episode, she gets honest about global uncertainty, what it means for your beauty business and where your real power lies when everything outside your control feels like it's on fire. The short version? Economic downturns destroy businesses. They also make them. Which side you land on c...

Send us Fan Mail This episode of the Beauty Business School podcast is a real, unfiltered look at what it actually takes to build a successful beauty business. I sit down with Carmen McNamara, founder of Skin Fairy and Little Sunshine Spa, who shares her journey from waxing in her bedroom at 15 to running multiple thriving businesses. But more importantly.. she pulls back the curtain on what most...

Send us Fan Mail After THAT post went viral… we need to talk. In this episode, Kimberley opens up about the real story behind a post that shook the beauty industry and what it revealed about bullying and projection in business. From being sent private messages and conversations to navigating the emotional aftermath, this is an unfiltered look at what actually happens behind the scenes in the beaut...

Send us Fan Mail I need to say something that might annoy you a little bit… You don’t actually hate selling. You just hate how it feels when you do it. When it’s awkward… when it feels forced… when you can literally feel yourself cringing mid sentence because it sounds like you’re trying to push something onto your client… so you avoid it. You don’t bring it up, you don’t lean into retail conversa...

Send us Fan Mail In this episode, I sit down with Emma, a registered nurse of 14+ years who completely changed her life in 2021 when she discovered the power of cosmetic medicine and skin - first as a client, then as a practitioner. What started as a $1,000 bank balance and a dream turned into a thriving solo clinic in Redcliffe, a $75,000+ revenue increase in just 12 months, and signing her very...

Send us Fan Mail The Moment Every Beauty Business Owner Dreads… A Client Complaint That sinking feeling when your phone lights up with a message from an unhappy client. Your heart races.. Your brain spirals... And suddenly you're questioning your entire business. Sound familiar? In this episode of Beauty Business School , Kimberley Haworth breaks down exactly how to handle complaints like a t...

Send us Fan Mail Awards in the beauty industry can feel intimidating… like something only the “big salons” or “industry elites” go for. But what if entering awards could actually grow your business , sharpen your strategy and build serious credibility? In this episode, I’m joined by Nicola from Red Lipstick Effect , an industry powerhouse who has helped clinics win 30+ beauty industry awards and j...

Send us Fan Mail You’re hunting for the “one thing” that will change your business. Here’s the truth:  “There is no one marketing trick that is actually going to get your business to where you want to go.” Social media? Podcasts? Ads? “If you are relying on one sole source of marketing in your business, I can guarantee you at some point it’s going to fall flat.” When it does, you have nothing. The...

Send us Fan Mail Chantel didn’t need another qualification. She needed structure behind her brilliance. Within three weeks she took her retail from $300 a week to $3,000 a week.. not by posting more, discounting or hustling harder, but by niching properly, tightening her messaging and actually implementing. And what makes this even more powerful? Her business isn’t built on wanting to make more. I...

Send us Fan Mail Look, business isn’t supposed to feel safe. It’s messy. Brutal. Sleepless nights. Crying kids. Living off coffee and still showing up. If you think anyone hits $20K months without falling flat on their face first… this is your wake up.  So, what does it actually take? The 10 traits that push people past $20K. Some are brutal. Some will make you squirm. Some will make you rethink e...

Send us Fan Mail Kayla didn’t grow her salon because everything went right. She grew it while everything was falling apart. Ever feel like your team is slipping through your fingers just when you need them most? That was Kayla Carlton’s reality. From losing staff during maternity leave to stepping back into a business full of uncertainty, she faced the kind of challenges that would make most salon...

Send us Fan Mail Mums, can I just say it? Running a business and raising kids is HARD. The guilt. The “I’m failing at everything” feeling. I feel this hard my loves!   In Episode 64 of the Beauty Business School podcast , I get real about what I am currently navigating and how I tackle this as it comes up:   🌸 Why “balance” is a myth and presence actually matters. 🌸 How to be a mum and a beauty...

Send us Fan Mail Can I be honest for a sec? If you don’t plan 2026, it will plan you. And spoiler: chaos usually wins.   In the latest episode of the Beauty Business School Podcast , I’m walking you through exactly how to map out your year so you’re not: ❌ Throwing random specials at the wall ❌ Posting content with no direction ❌ Wondering why everyone else seems “luckier” than you This episode...

Send us Fan Mail Where should your education budget actually go?   Every January we start planning… What courses we’ll do. What conferences we’ll attend. What education we’ll invest in.   But not all education is created equal and not all of it deserves a spot in your budget.   In this episode, I’m joined by Tiarne McKew from The Lash Summit to break down how to assess education properly (beyond c...