Pharmaceutical Defence Limited

Be Risk Ready - A PDL Podcast

Health EN ↓ 3 episodes

Every workplace has its risks, but when people’s lives are in your hands, those risks skyrocket. Pharmacists know this better than anyone. More than a century ago, a group of Australian pharmacists founded Pharmaceutical Defence Limited (PDL) to ensure their colleagues had the support and protection they needed. Fast forward to today: PDL remains a not-for-profit, member-owned organisation, supporting over 32,000 Australian pharmacists. Its mission is the same as day one: to have your back as you navigate the challenges and high stakes of modern pharmacy practice. Now, PDL is expanding on that...

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Pharmaceutical Defence Limited

Episodes

Clinically sound, clearly said 01.06.2026 26:46

Communication may be considered a soft skill, but in pharmacy practice, it can have very real clinical consequences. In this episode of Be Risk Ready, Amy Minion, Lead Pharmacist, Education and Professional Development at PDL, and host of the podcast, is joined by Jess Hadley, PDL Professional Officer and registered pharmacist. Together, they explore how communication influences patient safety, pr...

You’ve received an AHPRA notification, now what? 02.02.2026 24:31

What happens if you receive a regulatory notification? Firstly, don't panic; it's a fairly common pharmacy practice. So what is the process, how can you manage risk, reputation and any mental health impacts? For insights, Amy Minion, Lead Pharmacist, Education and Professional Development at PDL, and host of Be Risk Ready, is joined by Monica Lambley,   Acting Executive Director of Health Reg...

The art of saying sorry 08.08.2025 27:11

Saying sorry can indeed be the hardest thing. However, in healthcare, "sorry" can bring its own set of challenges. Pharmacists understand the important role that apologies can have. But what legally constitutes an apology, and how would you effectively extend one?  To find out, Amy Minion, Professional Development pharmacist at PDL, and host of Be Risk Ready, is in conversation with Chan...