Banking Uncovered Podcast

In this episode, we discuss: Jill’s career journey to date, and main function and key priorities Visa Her perspective on the impact of C19 on financial services and what Visa is doing to support customers The impacts of the shift to digital/ contactless/ online/ mobile during the C19 pandemic, is this a temporary or sustained trend? Her passion for fintech, diversity and women working in this fiel...

In this episode, we discuss:   Andy’s new role and remit leading Home Ownership at NAB The biggest challenges in the current environment – impacts of Covid-19 and a challenged economy How digital is taking precedence as a ‘by default’ servicing channel for Home Lending

This episode is focused on the 2020 Paris Fintech Forum, held on the 28th and 29th of January. At this years’ event there were over 2,700 attendees and out of the 330 speakers across the two days, 300 of those were CEO level. In between the many sessions at the event I managed to speak with a number of new and emerging fintechs from across the European landscape as well as the events' founder, Lau...

I caught up with Jim Marous, co-publisher of The Financial Brand, publisher of the Digital Banking Report and one of the top 5 most influential people in banking globally.   In this episode, we discuss:   - Banking transformed - the seamless integration of data and advanced analytics - New technology and new leadership thinking - The extent to which consumers are embracing rapid change  - The impo...

I caught up with Jerome Albus, Regional Director - France and Benelux at Tink to discuss the organisations' expansion throughout Europe.   In this episode, we discuss:   - Tink's expansion into France - The competitive landscape in the French market - Tink's greatest impacts and contributions to banks in France - Challenges faced thus far and how Tink have overcome these  - API's and open data man...

I caught up with Eamonn Carey, Managing Director at Techstars UK to learn about the ins & outs of London's startup ecosystem.   In this episode, we discuss:   - The most interesting start-ups in London right now - The key hurdles for businesses to look out - The three biggest problems that businesses face as at 2019 and how to address them - The most important questions to ask when hiring new tale...

I caught up with Robert Bell, CEO at 86 400 to learn about how they have already begun to drive open banking innovation in Australia.   In this episode, we discuss:   - The ways that 86 400 is helping consumers take control of their finances  - The essential feature to a winning PFM tool - The future of customer data usage in Australia - How 86400 is leveraging learnings from Open Banking and PSD2...

I caught up with Laurent Nizri, CEO & Founder of the Paris Fintech Forum to talk about the diverse European fintech landscape, PSD2 regulation, innovation beyond banking and the future of customer data sharing across banks and retailers. Laurent also shares some exciting news and speaker announcements for the upcoming Paris Fintech Forum in January 2020. The Global Digital Banker is an insight-bac...

This years' Sibos event was titled “Thriving in a hyper-connected world,” recognising the growth opportunities available from digital technologies to initiate new platforms, value propositions and business models. As we enter this new digital era powered by APIs, we also enter an era of consumer consent and data compliance.  I caught up with Tony McLaughlin, Head of Emerging Payments at Citi to ta...

In this episode, James Gibson, Senior Product Director at Revolut shares the catalyst behind Revolut's new free business offering, the telco that inspired the offering, learnings applied from the retail bank as well as Revolut's winning business account features and the exciting new value added services that you can expect to see rolled out later this year. The Global Digital Banker is an insight-...

This week we head north and take a look at the SME banking landscape in Canada. I caught up with Michael Denham, President & CEO of Business Development Bank of Canada who shared what it means to be the only bank in Canada that truly focuses on entrepreneurs, the biggest pain points experienced by Canada entrepreneurs and the growing importance of personalisation in the sme banking sector. The Glo...

This week we take a look at open platform banking in the US and explore the opportunities for banks and fintechs alike. Guests include Imran Haider, Head of Open Banking at Wells Fargo and Susan French, Head of Product for BBVA Open Platform in the US. Kicking off, Imran shares the journey at Wells Fargo since launching the platform back in 2016, how they’re enabling 24 hour customer control and c...

This month we have an exciting two part Money 20/20 Europe special covering several of the thought leaders from the recent event in Amsterdam. In this weeks’ episode we caught up with Jim Wadsworth, SVP Open Banking, Mastercard who shared the exciting news around their new open banking solution, their real time validation of third parties for banking partnerships and his predictions for the year a...

This month we have an exciting two part Money 20/20 Europe special covering several of the thought leaders from the recent event in Amsterdam. In this weeks’ episode we caught up with Des McDaid, Managing Director – Marcus at Goldman Sachs UK details the success story behind reaching over a quarter of a million user accounts within the first 8 months of operations, how they are standing out from o...

This week we share interviews from Innovate Finance Global Summit with some of UK's big challengers. Ryan shares an exciting new SME offering, Jaidev shares the continued growth story of Zopa and dates around the launch of their full banking license and Eric who announces some very exciting news around a new partnership with a big global player. Guests include: Ryan Edwards-Pritchard, Managing Dir...

In this week's episode, we caught up with Benoît LeGrand, Chief Innovation Officer at ING & CEO of ING Ventures to discuss all things innovation. Benoît shares the key to how ING delivers game-changing innovation, how to identify true value in partnerships, how to deploy a culture of innovation throughout a large organisation and which of the emerging technologies ING will be investing in for the...

This week we caught up with some of the key business and payments thought leaders in the Canadian market to discuss all things cross channel innovation, real time payments tracking and the rise of the shared economy. Our guests include Tracy Black, Executive Director - Modernization at Payments Canada; Jason Charlebois, SVP Small Business Scotiabank and Paul Parisi, President at Paypal Canada.

  This week we caught up with some of the keynote speakers from the Women in Payments Symposium in London to discuss all things payments across disruption, innovation, regulation, customer experience and corporate leadership. Our guests include Charlotte Duerden, UK Country Manager at American Express; Jackie Keogh, Senior Vice President, Western Union Business Solutions; Lisa Neary, Head of Payme...

This week we focus on Trust, simplicity and transparency as a winning recipe for home lending. Guests include: Gerald Ferguson, Managing Director – Asia Pacific, RFi Group; Katherine Bray, MD Customer Engagement at ANZ; Angus Gilfillan, EGM Consumer Lending at National Australia Bank and Andy Rigg, Deputy CEO at Xinja. Gerald shares the data behind consumer trust within the market, the impacts of...

This week, we caught up with Ed Maslaveckas, CEO and Co-Founder of Bud to discuss their plans off the back of their recent funding round, how they identify which partnerships will add true value to clients, trends around their consumer data and ways to approach external investment with minimal scarring. The Global Digital Banker is an insight-backed podcast series focused on key trends, market ins...

This week is all about SME and business banking across the UK and Europe. February 27th marked the Global Business Banking Summit in London entitled “An awakened focus on the business customer’. Our team was on the ground to be able to now share key insights, themes and case studies from the event with you. Guests include: Andy Booth, Managing Director, Business Banking at Barclays; Julie Baker, H...

This week we take at look at how heightened customer expectations are really driving Buy Now Pay Later (BNPL) services across the Australian and New Zealand Markets. Guests include Tommy Mermelshtayn, Chief Strategy Officer at Zip Money and Kate Wilson, Research Director – Australia and New Zealand at RFi Group. Tommy shares an overview of the BNPL landscape, ZipMoney's customer centric approach,...

This week, we caught up with Joel Perlman, Co-Founder, Oaknorth and currently the organisation behind Europe’s largest fintech funding round to date. Joel shared the exciting news around their recent investment round, their journey to profitability, challenges and opportunities experienced along the way, their expansion plans for the US and how he has seen the SME lending space develop since incep...

This weeks’ episode features an interview from Finnovate Europe where we were joined by Jim Marous, one of the most influential people in banking, a top 5 fintech influencer, co-publisher of The Financial Brand and owner and publisher of the Global Digital Banking Report. Key themes include: Banking & FS trends for 2019 Quick wins - how to utilise data & analytics to drive stronger customer engage...

This week's focus is on technology across AI and personalisation. Guests include Nathan Snell, Chief Innovation Officer, nCino and Todd Copeland, SVP and Head of Digital Channels at TD Bank Nathan explains how to best identify types of AI investment for various institutions, the barriers to adopting technology and system integration and how to structure a strong AI strategy. Todd shares the import...