Balance HI Podcast

Send us Fan Mail You requested your medical records… but did you really get everything? 👀 In Episode 10 of Balance HI Podcast , we’re diving into one of the most misunderstood—and quietly controversial—topics in healthcare: data ownership. Because here’s the truth:  Patients think they own their records.  Hospitals think they own the systems.  Vendors control the platforms.  And HIM? We’re stuck...

Send us Fan Mail AI is no longer the future of healthcare… it’s already clocked in. 👀 From automating documentation to supporting clinical decision-making, artificial intelligence is transforming how healthcare operates—but here’s the real question: is it helping us… or quietly creating new risks behind the scenes? In this episode of Balance HI Podcast , we’re breaking down AI in healthcare from...

Send us Fan Mail What would happen if Health Information Management professionals wrote the healthcare bill? In this episode of the Balance HI Podcast, we explore the Big Beautiful Bill that HIM actually wants. While lawmakers debate policy, the professionals who manage the data, documentation, coding, compliance, and record integrity are often left out of the conversation. But let’s be clear: HIM...

Send us Fan Mail  Pull out the scalpel—today we’re performing an autopsy on Health Information Management. 🩺📂 Rumor has it, HIM is a “dying field,” but spoiler alert: the patient still has a pulse (and a pretty strong one at that). From paper charts to digital health, AI to compliance chaos, we’re breaking down why HIM isn’t flatlining—it’s just evolving. Tune in for laughs, lessons, and maybe a...

Send us Fan Mail Health Information isn’t just a department — it’s the hidden operating system of healthcare. The Parallel of the Health Information Profession breaks down how HIM mirrors and connects with IT, data science, digital health, compliance, public health, and patient advocacy. We decode the behind-the-scenes work that keeps records accurate, decisions informed, systems accountable, and...

Send us Fan Mail Day 1 of the HANYS Middle Manager Training did not come to play.  In this episode, I break down the leadership lessons that hit hard. Not just intellectually, but emotionally. We talk about leadership styles, conflict, resolution, the PACE model, motivating language, ambivert, energy, and the often overlooked power of presence. This wasn’t theory for theory sake. This was about ho...

Send us Fan Mail Your patient portal is talking… but your PHR is LISTENING. 👀📱🩺 And yes — there’s a BIG difference. Most people think a patient portal and a personal health record (PHR) are the same thing. They’re not. And misunderstanding that difference could be keeping you disconnected from your own healthcare journey. 🚨 In this episode of Balance HI Podcast , HIM Director Samantha Louigene...

Send us Fan Mail Your patient portal isn’t just a login, it’s the front door to your health data . And yet… most people are using it wrong, underusing it, or trusting it a little too much . In this episode, we’re breaking down Patient Portal 101,  no fluff, no tech jargon, just real talk. From test results that pop up before your doctor calls, to messages that feel urgent but aren't ER-worthy...

Send us Fan Mail What if I told you the people quietly running healthcare… usually aren’t the doctors on TV? 👀 Behind every diagnosis, insurance claim, patient portal, medical record request, AI workflow, and hospital audit is a profession most people have NEVER heard of: Health Information Management (HIM). In this episode of Balance HI Podcast , we’re pulling back the curtain on the healthcare...

Send us Fan Mail You don’t notice WiFi until it’s down…  And that’s exactly how Health Information Management (HIM) works in healthcare. In this episode of Balance HI , we break down why HIM is the invisible infrastructure holding healthcare together—and why AI just turned the volume all the way up . From patient portals and interoperability to algorithms that are only as good as the data feeding...