B2B Tech Talk with Ingram Micro

What are “adoption barriers”? Very simply, they are anything that gets in the way of full implementation or utilization of a product. There are three main barriers to software implementation—skepticism, time and organizational support. In this special global edition, we hear from our Canadian team: Bibi Sofowote, Producer and Host of Interesting Humans Podcast Rebecca Leach, General Manager of Sof...

About 70% of the US knowledge worker population is working remotely right now. That’s going to require some major adaptation, but we’re ready. In this episode of B2B Tech Talk, your host Keri Roberts interviews Michelle McCrea, Manager of Partner Operations at Cisco, and Peter Graber, Executive Director - Advanced Solutions at Ingram Micro, about 5 ways we have adapted together to serve our partne...

The disruption of the workplace is an opportunity to reimagine the future of business.  The shift to a remote workplace has served to accelerate the need for solutions oriented toward digital transformation that enable customers to print from anywhere, on any device, without compromising security. As a recognized MPS market leader, HP has helped drive print and meet printing needs for every type o...

There are two types of disruption: The thing that disrupted you because you didn’t see it coming The thing that disrupted you that you did see coming, but you didn’t do anything about  But what if you do want to do something about it? You’d need to see it coming first.  In this episode of B2B Tech Talk, Keri Roberts is joined again by Matthew Griffin, an international advisor at 311 Institute and...

People say that change is a constant. But change isn’t constant. It’s exponential. Organizations and industries can be disrupted in just one day. Now more than ever, leaders have to look to the future if they’re going to lead it. They have to be prepared for what’s coming to protect what’s already here. They have to predict disruption today for stronger impact tomorrow, because the future belongs...

As the IT world rethinks data storage and processing, it’s up to service providers to rethink how we market those solutions. In this episode of B2B Tech Talk, Keri sits down with Ed Soo Hoo, an Innovation & Transformation executive for Lenovo’s DCG Field C Suite, and Todd Myrick, global product marketing manager at Lenovo. The trio discusses…  The benefits of a larger tier of data persistence The...

With the current challenges we face, a career in tech is more likely here to stay and skills are transferable regardless of what you studied at university.  In our special edition of Coffee with Women in Tech with Harpreet Narang, we sit down with Abhi Morjaria, marketing manager and Madeleine Skillen, senior marketing executive from Ingram Micro UK Cloud team. They talk about their journey in tec...

As if implementing and maintaining successful IT security organization-wide wasn’t hard enough, now there’s no boundary to where workers can access the network. The pandemic has piled on workforce challenges and security might just be the #1 concern. In this episode, Murtaza Hafizji, a cybersecurity product marketing manager at RSA Security, talks to Keri about…  6 keys security managers need for...

A bundle offering is way, way better than a single vertical, especially for WFH.  It allows partners access to a top-level product (like Webex meetings) plus the security that’s so essential in our WFH environment. This bundle approach allows the partner to pick different options to address multiple verticals with a solution that solves a business proficiency issue. In this episode, Keri Roberts i...

It’s so new that it’s still being called “NewCo.” The IBM Partner Ecosystem Strategy is headed toward even more flexible consumption models in 2021. In this episode of B2B Tech Talk, host Keri Roberts speaks with Rose Nunez-Renck, Vice President, IBM Partner Ecosystem Strategy and Transformation at IBM Systems, and Cheryl Rang, Director of Advanced Solutions at Ingram Micro, about the latest news...

Conversations around credit and finance can be scary. But with Ingram Micro’s financial solutions process, partners have nothing to fear. In this episode of B2B Tech Talk, Keri Roberts sits down with Heather Kopp, a Financial Solutions Executive at Ingram Micro, and Matthew Bookspan, the CEO of Blacktip, a Business and Technology Consulting Firm to chat about what it’s like to talk financial solut...

We have discovered several resellers in the channel have limited knowledge of the underpinnings of customer success, and for some that do know, it's met with skepticism, given that it's new to them.  In this special global edition, we hear from our Canadian team: · Bibi Sofowote, Producer and Host of Interesting Humans Podcast  · Parneet Mann, Customer Success Manager for Synnapex Inc. CSMs use a...

More and more companies are migrating to a multicloud environment. With this mass migration comes pressing resiliency, flexibility and security concerns that are critical to IT infrastructures. Can this migration be supported and sustained? In this episode of B2B Tech Talk, Keri Roberts catches up with Shannon Elwell, a business unit executive of North America Power Systems Sales at IBM, and Chery...

It’s estimated that only 2-3% of businesses think about storage. That’s because in the past storage has just been a place where businesses dump data. But the ability to store data in a way that is safe and allows businesses to retrieve it quickly is becoming more and more crucial for the future. In this episode of B2B Tech Talk, Keri Roberts catches up with Ric Halsaver, the North America Flash, S...

Customer success has changed the way business operates. Think of how products were generally sold. There was no need for continuous touches with the customer, and therefore no need to create a model for continual engagement. Today we have high-touch, low-touch, tech-touch and hybrid models in between—all designed to keep the customer loyal to your business. In this special global edition, we hear...

Customer success has become an industry buzz word. But precisely what is customer success, and how can companies benefit from it?  In this special global edition, we hear from our Canadian team: · Bibi Sofowote, Producer and Host of Interesting Humans Podcast  · Anthony Karim, Vice President of Vendor Management at Ingram Micro Anthony calls customer success “managed services on steroids.” Custome...

We hear about, and read about, the importance of mentorships and the positive impact this has on careers in a majority of resources regarding growth. But do you know where to start? In this episode, Coffee with Women in Tech host, Harpreet Narang, talks to mentor Luana Holland, distribution business manager, Aruba, Hewlett Packard Enterprise and mentee Annie Shah, marketing manager IoT and AI, Ing...

Ingram Micro’s IoT solutions comprise smart occupancy monitoring, sound analytics, wireless charging, energy monitoring, air quality controls and so much more. This technology can be adapted and deployed across a multitude of environments such as offices, hotels and airports. We hear from: · Bhavesh Patel, IoT & AI Solutions and Services UK Ingram Micro · Dave Lister, Managing Director at IAconnec...

Brand loyalty: Some people get it, some people don’t. There is one major benefit of investing in one brand’s comprehensive solution, however…  The simplicity. Dan Stewart, collaboration sales specialist at Cisco, and Cisco systems engineer for Ingram Micro, Jeff Barnhart, name off several other advantages of investing in a full solution. Plus, they discuss…  How Cisco is adapting to the landscape...

A lot has happened since Ingram Micro’s Chief Country Executive, Kirk Robinson, joined us on the B2B Tech Talk introductory episode.  Two of Ingram Micro’s biggest milestones in 2020 include an entirely virtual ONE Experience and a newfound focus on customer experience. In this episode, Keri and Kirk discuss… The biggest takeaways from the 2020 ONE Event What Ingram Micro is doing to double down o...

In this special global edition, we hear from our IoT team in the UK: · Bhavesh Patel, IoT & AI Solutions and Services UK Ingram Micro · Albert Baker, Co-founder of Danalto · David Pugh, Manufacturing Partnership Lead, Digital Catapult In today’s connected world with greater demands for energy efficiency, enhancing supply chain visibility can add significant value for organizations. Organizations a...

In this special global edition, we hear from our IoT team in the UK: · Bhavesh Patel, IoT & AI Solutions and Services UK Ingram Micro · Albert Baker, Co-founder of Danalto · Sara McNabb, Market Advisor, Digital Technologies, Enterprise Ireland Sustainability, energy optimization, and in turn, cost efficiencies are a key priority for organizations today. Streamline your operations with a reduction...

At its inception, Lexmark encountered the toughest printing application environments.  Today, it continues to change and move faster than any organization in the industry.  In this episode of B2B Tech Talk, Keri Roberts catches up with Phil Carter, Director of Services Portfolio Management at Lexmark and Steve Delaney, a Distribution Account Manager with Lexmark to talk about what the company is c...

Gaming is bigger than Hollywood and sports—it’s the ultimate stay-at-home pastime of choice with a 32% increase in revenue in 2020. Oh, and 43% of esports viewers say they appreciate brands that connect with them through gaming channels. In this episode of B2B Tech Talk, host Keri Roberts interviews Steve Hitchcock, Channel Sales Manager, Gaming at Seagate Technology, about all things gaming—and w...

The Ingram Micro ONE Experience 2020 was ONE for the books. Despite the challenges of creating a fully virtual large-scale event, Ingram Micro was determined to offer partners substantial and actionable takeaways, as well as make some exciting announcements.  In this episode of B2B Tech Talk, Keri Roberts chats with Sabine Howest, Vice President of Global Partner Engagement & IoT at Ingram Micro,...