Attention Retention

The best fleets don't just recruit drivers. They deliver on what matters most. In this episode of Attention Retention, host Jackie McManus, CEO of KJ Media, sits down with Brad Hackett, Director of Recruiting at Jett Express to uncover the "Big Four" drivers really want and how fleets can meet those expectations to boost hiring and retention. Brad shares how his background in operations shaped his...

Struggling to stand out in today's driver market? Authenticity and culture may be your most powerful recruiting tools.   In this episode of Attention Retention, Jackie McManus, CEO of KJ Media, sits down with Cory, Director of Recruiting at Paper Transport. From earning his CDL to going through the company's own hiring process, Cory shares how firsthand experience shapes trust and long-term connec...

Struggling with turnover or drivers ghosting after orientation? You're not alone. In this episode of Attention Retention, host Jacquelyn McManus sits down with Rodney Eaves, Director of Recruiting at Baggett Transportation, to talk about the art—and necessity—of building lasting driver relationships. From his early career in logistics to leading a recruiting team today, Rodney shares practical ins...

Struggling to attract and retain top drivers? You're not alone. In this episode of Attention Retention, Jackie McManus, CEO of KJ Media, sits down with Jerrit Judie, Recruiting Manager at National Carriers, to explore what it takes to build a truly driver-first trucking company. From his unexpected start in trucking to leading a high-performing recruiting team, Jerrit shares the processes, culture...

Struggling to find and keep good drivers? You're not alone. In this episode of Attention Retention, Jackie McManus, CEO of KJ Media, sits down with Josh Grimes, Director of Recruiting at Dillon Transportation, to discuss how their fleet is seeing stronger retention and better hiring through a driver-first approach. Josh shares what's actually working at Dillon today—from transparent recruiting con...

In this episode, Michael Gibbons, Director of Recruiting at Dupré Logistics, shares his unique journey from professional boxing to driver recruitment in the trucking industry. Michael provides valuable insights into the key strategies that have helped Dupré Logistics successfully recruit and retain drivers. From fostering teamwork and discipline to focusing on transparency in job ads, Michael emph...

In this episode of Attention Retention, Stephen Fowler, VP of Recruiting at Titus Transport, teams up with Jackie McManus, CEO of KJ Media, to reveal the secrets behind Titus Transport's remarkable 49% reduction in driver turnover. Discover the innovative strategies that set them apart in the competitive world of trucking recruitment. What You'll Learn: Maximizing Recruitment Efficiency: Explore h...

On the latest episode of Attention Retention, Ivy Posada - VP of Human Resources, Sergey Bort - VP of Marketing & Strategy, Karl Brazaitis -Director of Customer Service, Retention, and Quality joins Jackie McManus, CEO and founder of KJ Media. Together, they discuss: Transparency is crucial in attracting and retaining drivers. Openness about pay, expectations, and company values builds trust.  Tai...

In this episode, Jackie McManus interviews Thomas Banks, the driver recruitment and retention manager at Nick Strimbu Inc., about strategies for improving driver recruitment and retention in the trucking industry. Thomas shares insights on the importance of transparency, communication, and community-building in fostering a positive work environment for drivers. Key Discussion Points: Effective Com...

On the latest episode of Attention Retention, Jason Schmeler, VP, Driver Experience at Container Port, joins Jackie McManus, CEO and founder of KJ Media. Together, they discuss: Founded in 1971, Container Port Group has become a top provider of transportation and logistics services. They stand out by partnering with excellent owner-operators, offering competitive pay, great benefits, and a people-...

Welcome to a new episode of Attention Retention! Today, Jackie McManus, CEO and founder of KJ Media, welcomes Shawn Nelson and Tracy Rushing from R.E. Garrison Trucking. Together, they discuss: Offering a career path as a way to attract and recruit drivers The shift to using video content for recruitment  What it means to build a legacy in trucking  The role of drivers as a source for new driver r...

On the latest episode of Attention Retention, Jackie McManus, CEO and founder of KJ Media, welcomes Ashley Von Derau, President of Rush Transportation & Logistics, along with Gordon Pruitt, Talent Acquisition Specialist, and Casie Lord, HR Manager.   Together, they discuss: Rush's selective recruitment process The significant role of referrals in their hiring strategy  The impact of providing bran...

On the latest episode of Attention Retention, Jackie McManus, CEO and founder of KJ Media, welcomes John Hickie from McCoy Group. McCoy Group was founded in 1958 and currently has over 4,000 employees. Together, they discuss: The role of technology and automation in talent acquisition How AI and automation streamline the recruitment process  Overcoming the challenges of recruiting across various b...

Welcome to "Attention Retention," a podcast dedicated to educating the trucking and logistics industry on recruitment, retention, and recognition. Hosted by Jackie McManus, CEO and founder of KJ Media, a leading recruitment advertising agency in the industry, Attention Retention invites industry leaders to reveal the untold secrets of retaining a strong workforce. In this episode, we delve into th...

Welcome to "Attention Retention," the go-to podcast for insights on recruitment, retention, and recognition in the trucking and logistics industry. Hosted by Jackie McManus, CEO and founder of KJ Media, this platform brings together industry leaders to share their expertise and success stories. In this episode, we spotlight Ward Transport & Logistics, a cornerstone in the transportation sector sin...

In the latest episode of "Attention Retention", Jackie McManis, CEO and founder of KJ Media, welcomes David Edge, Senior Partner at The CDL Group, LLC, to explore the nuances of recruitment, retention, and recognition in the trucking industry. With a storied career that spans significant achievements in capacity development, recruiting, and retention strategies, David brings a wealth of knowledge...

Today on "Attention Retention" Jackie McManis, CEO and founder of KJ Media, welcomes Robert Pierson of Mesilla Valley Transportation. The conversation covers the evolution of recruitment strategies, the importance of aligning the right drivers with the right roles, and how to maintain engagement and retention within the industry. Learn more about Robert Pierson and Mesilla Valley Transportation: L...

On the latest episode of Attention Retention, Jackie McManus, CEO and founder of KJ Media, welcomes Jeron Rennie of Anderson Trucking Services (ATS). Together, they discuss: The importance of honesty and clarity with candidates and employees Concrete example of how these values can be integrated into everyday business practices  Jeron's career journey spanning from social media to Driver Recruitin...

In the latest episode of Attention Retention, Jackie McManus sits down with Corey Teague, Director of Recruiting at Arka Express, to discuss recruitment, retention, and recognition in the trucking industry. Corey shares with us strategies that have led to Arka's success in attracting and retaining top-notch drivers in the trucking industry. Key Takeaways: The Power of Honesty in Trucking Seamless...

On the latest episode of Attention Retention, Jackie McManus, CEO and founder of KJ Media, welcomes Dr. Tim Ridley of Sirius XM Road Dog Trucking. Together, they discuss: Attracting Top Talent Staying honest with the driver Employer Differentiation Effective Driver Retention Strategies Learn more about Dr. Tim Ridley and the Road Dog Trucking show: LinkedIn Profile: https://www.linkedin.com/in/tim...

Welcome to "Attention Retention," the podcast that shines a light on the best practices for recruitment, retention, and recognition within the trucking and logistics industry. Join your host, Jackie McManus, CEO and founder of KJ Media, as we dive deep into the innovative workforce strategies of leading companies. In today's episode, we're excited to feature XPO, a titan in the transportation and...

In this episode of Attention Retention with Jackie McManus on the Tim Ridley Show, we're focusing on some of the most critical aspects of truck driver recruitment and retention within the trucking industry. In today's digital age, drivers have a plethora of resources to research potential employers, ranging from YouTube testimonials to online reviews on platforms like Indeed and Glassdoor. Compani...

In this new episode, Cari Olive, VP of People Operations at Armstrong Transport, delves into the critical aspects of candidate experience in multi-generational hiring and the impact of engagement surveys on proactive management strategies. She shares some insights with us on Armstrong's approach to being open and flexible with employees, emphasizing career growth and development. We also dive into...

Jackie is highlighting the pivotal role of a positive work culture in driver retention within the trucking industry in this radio episode of Attention Retention. Maintaining a focus on cultivating a positive environment is a critical factor in retaining quality drivers and enhancing their job satisfaction. The podcast shares anecdotes from drivers who emphasize the significance of feeling valued a...

In this episode Jackie looks back on 2023 to provide invaluable advice on refining your truck driver recruitment strategy for a successful 2024. Jackie offers a comprehensive approach, guiding listeners through five essential steps to analyze the past year's efforts and set the stage for a more effective recruitment plan in the coming year. Jackie highlights the importance of leveraging tools like...