Acentra QIO Communications

Aging Health Matters

Health EN ↓ 16 episodes

This podcast will cover topics of interest to people who have Medicare. Episodes will include Medicare rights and health care. We hope you tune in for helpful tips that can improve the healthcare journey of you or someone you know. Kepro is now Acentra Health. All future podcast episodes will say "Acentra Health" - while older episodes (those posted prior to July 1, 2024) will refer to "Kepro." Rest assured, that all content about our free services for people who have Medicare are accurate. Our name has changed, but our services remain exactly the same. Acentra Health is a Beneficiary and Fami...

Author

Acentra QIO Communications

Category

Health

Latest episode

May 1, 2026

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Episodes

Learn About Skin Cancer Awareness 01.05.2026

As a contractor for Medicare, Acentra Health serves as the Beneficiary and Family Centered Care Quality Improvement Organization, also referred to as a BFCC-QIO. While Acentra Health provides BFCC-QIO services in 29 states, the general information is relevant to everyone who has Medicare (including Medicare Advantage) and everyone who works with people who have Medicare.  This episode is a convers...

Introducción a los Servicios de Acentra Health – Conozca Nuestros Servicios Gratuitos 03.03.2026

RESUMEN Como contratista de Medicare, Acentra Health se desempeña como la Organización para el Mejoramiento de la Calidad de la Atención Centrada en el Beneficiario y la Familia (BFCC-QIO), también conocida como BFCC-QIO. Aunque Acentra Health ofrece servicios de BFCC-QIO en 29 estados, la información general es relevante para todas las personas que tienen Medicare (incluyendo Medicare Advantage)...

Learn About Acentra Health’s Beneficiary Complaint Process 06.01.2026

As a contractor for Medicare, Acentra Health serves as the Beneficiary and Family Centered Care Quality Improvement Organization, also referred to as a BFCC-QIO. While Acentra Health provides BFCC-QIO services in 29 states, the general information is relevant to everyone who has Medicare (including Medicare Advantage) and everyone who works with people who have Medicare.  This episode has our Oper...

What Can People with Medicare Expect from an Emergency Room Visit? 10.11.2025

As a contractor for Medicare, Acentra Health serves as the Beneficiary and Family Centered Care Quality Improvement Organization, also referred to as a BFCC-QIO. While Acentra Health provides BFCC-QIO services in 29 states, the general information is relevant to everyone who has Medicare (including Medicare Advantage) and everyone who works with people who have Medicare.  This episode is a convers...

Learn About Medicare Open Enrollment 02.10.2025

 As a contractor for Medicare, Acentra Health serves as the Beneficiary and Family Centered Care Quality Improvement Organization, also referred to as a BFCC-QIO. While Acentra Health provides BFCC-QIO services in 29 states (visit www.acentraqio.com to see the states served), the general information is relevant to everyone who has Medicare (including Medicare Advantage) and everyone who works with...

Learn About Healthy Aging 12.09.2025

SUMMARY As a contractor for Medicare, Acentra Health serves as the Beneficiary and Family Centered Care Quality Improvement Organization, also referred to as a BFCC-QIO. While Acentra Health provides BFCC-QIO services in 29 states, the general information is relevant to everyone who has Medicare (including Medicare Advantage) and everyone who works with people who have Medicare.  This episode is a...

Learn About Appeals at Acentra Health 14.07.2025

As a contractor for Medicare, Acentra Health serves as the Beneficiary and Family Centered Care Quality Improvement Organization, also referred to as a BFCC-QIO. While Acentra Health provides BFCC-QIO services in 29 states, the general information is relevant to everyone who has Medicare (including Medicare Advantage) and everyone who works with people who have Medicare.   This episode is a conver...

Learn About the State Health Insurance Assistance Program (SHIP) and What Services They Offer People with Medicare 17.06.2025

As a contractor for Medicare, Acentra Health serves as the Beneficiary and Family Centered Care Quality Improvement Organization, also referred to as a BFCC-QIO. While Acentra Health provides BFCC-QIO services in 29 states (visit www.acentraqio.com to see the states served), the general information is relevant to everyone who has Medicare (including Medicare Advantage) and everyone who works with...

Learn About Hospital Associations and How They Can Benefit People with Medicare 14.05.2025

As a contractor for Medicare, Acentra Health serves as the Beneficiary and Family Centered Care Quality Improvement Organization, also referred to as a BFCC-QIO. While Acentra Health provides BFCC-QIO services in 29 states (visit www.acentraqio.com to see the states served), the general information is relevant to everyone who has Medicare (including Medicare Advantage) and everyone who works with...

Learn About the Senior Medicare Patrol (SMP) – Helping People to Fight Medicare Fraud 17.03.2025

SUMMARY As a contractor for Medicare, Acentra Health serves as the Beneficiary and Family Centered Care Quality Improvement Organization, also referred to as a BFCC-QIO. While Acentra Health provides BFCC-QIO services in 29 states (visit www.acentraqio.com to see the states served), the general information is relevant to everyone who has Medicare (including Medicare Advantage) and everyone who wor...

Acentra Health’s Immediate Advocacy (IA) and Immediate Advocacy Discharge Assistance (IADA) Services 24.02.2025

SUMMARY As a contractor for Medicare, Acentra Health serves as the Beneficiary and Family Centered Care Quality Improvement Organization, also referred to as a BFCC-QIO. While Acentra Health provides BFCC-QIO services in 29 states, the general information is relevant to everyone who has Medicare (including Medicare Advantage) and everyone who works with people who have Medicare.   This episode is...

Learn about Medicare and Skilled Nursing Facility (SNF) Care 31.01.2025

SUMMARY   As a contractor for Medicare, Acentra Health serves as the Beneficiary and Family Centered Care Quality Improvement Organization, also referred to as a BFCC-QIO. While Acentra Health provides BFCC-QIO services in 29 states, the general information is relevant to everyone who has Medicare (including Medicare Advantage) and everyone who works with people who have Medicare.   This episode i...

Open Enrollment – Helping People with Medicare Make the Best Decisions for their Health 21.10.2024

SUMMARY As a contractor for Medicare, Acentra Health serves as the Beneficiary and Family Centered Care Quality Improvement Organization, also referred to as a BFCC-QIO. While Acentra Health provides BFCC-QIO services in 29 states (visit www.acentraqio.com to see the states served), the general information is relevant to everyone who has Medicare (including Medicare Advantage) and everyone who wor...

Medicare Assistance Programs 01.10.2024

Title: Medicare Assistance Programs SUMMARY As a contractor for Medicare, Acentra Health serves as the Beneficiary and Family Centered Care Quality Improvement Organization, also referred to as a BFCC-QIO. While Acentra Health provides BFCC-QIO services in 29 states, the general information is relevant to everyone who has Medicare (including Medicare Advantage) and everyone who works with people w...

Intro to Acentra Health Services - Learn About our Free Services for Medicare Beneficiaries 04.09.2024

SUMMARY As a contractor for Medicare, Acentra Health serves as the Beneficiary and Family Centered Care Quality Improvement Organization, also referred to as a BFCC-QIO. While Acentra Health provides BFCC-QIO services in 29 states, the general information is relevant to everyone who has Medicare (including Medicare Advantage) and everyone who works with people who have Medicare.   This episode is...

Medicare 101 - Learn About the Basics of Medicare 11.07.2024

SUMMARY   As a contractor for Medicare, Acentra Health serves as the Beneficiary and Family Centered Care Quality Improvement Organization, also referred to as a BFCC-QIO. While Acentra Health provides BFCC-QIO services in 29 states, the general information is relevant to everyone who has Medicare (including Medicare Advantage) and everyone who works with people who have Medicare.   This episode i...

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