Agency

Marty Hungerford is the Chief Innovation Officer and founding partner at BRX, where he is redefining how creative agencies deliver value through technology, insight and craft. With over 25 years of experience building and guiding digital, creative and strategic teams. Marty has helped some of Australia’s most iconic brands, including Optus, Medibank, AGL and Australia Post. In this episode, we exp...

David Parsons is an award-winning expert in customer loyalty and the CEO of Ellipsis, a consultancy helping global brands like Audi, eBay, Visa, and Australia’s major banks drive growth through customer science. In this episode of The Agency Podcast, David breaks down the difference between emotional and behavioural loyalty, reveals why most brands misread what their customers  really  want, and s...

Bonnie Gillies is a seasoned beauty professional with over two decades of experience spanning fashion, film, and digital media. As the founder of the award-winning brand Basic By B, she’s built a loyal following by bridging the gap between expert knowledge and accessible beauty. In this episode, Bonnie reflects on the evolution of the industry, the rise of conscious consumerism, and the nuanced ba...

Jaryd Terkelsen is the co-founder of Beforeyouspeak Coffee, one of Australia’s fastest-growing performance coffee brands. What started as a simple idea to enhance daily performance has evolved into a global movement, stocked in over 3,000 stores and backed by elite influencers, Formula 1, and rising motorsport talent Jack Doohan. In this episode of The Agency Podcast, Jaryd shares the real story b...

Sophia Athas is the founder and creative director of Hatrik House, a creative studio shaping culture through design, content, and strategy. Known for fusing aesthetics with impact, she’s worked with brands like Sephora, Microsoft, Afterpay, Bumble and Butterboy to deliver campaigns that cut through. In this episode of The Agency Podcast, Sophia shares how she built a studio driven by instinct, exp...

Steve Chapman is a serial entrepreneur and co-founder of Shine and Hyro, two game-changing beverage brands shaking up the energy and hydration markets. In this episode of The Agency Podcast, Steve shares his wild journey from being sued by Facebook to building brands stocked in thousands of stores. He unpacks what it truly means to be an entrepreneur, the mindset needed to bounce back from failure...

Matt Jensen is the founder and CEO of M.J. Bale, one of Australia’s most successful menswear brands, with over 80 stores and $100 million in annual revenue. In this episode, Matt reveals how he built a legacy brand rooted in integrity, sustainability, and product obsession. He shares lessons on entrepreneurship, the harsh realities of scaling, and why putting Australian wool and craftsmanship on t...

Jack Henderson is a real estate entrepreneur with a $40 million personal property portfolio and founder of Henderson Advocacy, Endeavour Build, and Henderson Development. In this episode of The Agency Podcast, Jack unpacks the real reason people are stuck in today’s housing market, why victim mentality is holding Australians back, and how radical accountability, financial discipline, and long-term...

Lana Taylor is the co-founder of Three Birds Renovations, a multi-million-dollar business transforming the home renovation space through education, community, and content. In this episode of The Agency Podcast, Lana shares how she built one of Australia’s most beloved renovation brands, the psychology behind creating happier homes, and why authentic storytelling and community connection are the fu...

Jeremy Tang is the founder of CMAX and a pioneer in programmatic SEO, helping scale brands through AI-driven, high-intent content. In this episode of The Agency Podcast, he reveals why most SEO advice is outdated, how freshness beats backlinks, and how small brands can outrank giants by targeting the long tail. Book Rivyl in for a free 30-minute call, here: http://l.rivyl.com/JUPbkj (00:00) Introd...

Paul Waddy is a globally recognised e-commerce expert, author, and strategist. He shares his e-commerce and branding lessons behind scaling brands like Showpo, Budgy Smuggler, Geedup, and Who Is Elijah to over $500M in collective revenue. In this episode, discover why most online stores fail, how to find product-market fit, and what it takes to build a sustainable e-commerce business. Book Rivyl i...

Lachlan Cameron is a property expert and Managing Director of Canopy Green, a fund focused on large-scale residential land development across Australia. With decades of experience across pharmaceuticals, tech, and property, he unpacks what it really takes to succeed in today’s housing market. This episode dives into the mindset shifts, systemic challenges, and practical strategies within the prope...

Mark Bilton is a transformative business leader and former CEO of Gloria Jean’s, with a career spanning six companies across 40 countries. In this episode, he unpacks the true essence of leadership—balancing military-inspired discipline with modern emotional intelligence. Mark reveals how transparency, humility, and empowering teams can reignite broken cultures and unlock rapid growth. Discover hi...

Jay Wright, founder of eCommerce Equation, is a leading voice in eCommerce performance marketing. Known for his direct approach, he empowers brands to thrive in the evolving digital landscape. This episode offers actionable insights for eCommerce businesses, covering performance-driven creative, Meta's AI ad tools, and the importance of understanding customer avatars. Jay provides practical ad...

Marissa Kos is a visionary futurist and a leading voice in the field of Artificial Intelligence (AI). As the founder of M-Squared, she is dedicated to empowering and educating brands to harness the power of AI, enabling them to dominate their respective industries. Described as a relentless innovator, Marissa is actively redefining AI's potential, both for herself and for her clients. In this...

Alex Rusty is a leading figure in Australian tattooing, renowned for combining traditional Japanese techniques with modern artistry. As co-founder of Sydney's Lighthouse Tattoo and president of the Australian Tattooist Guild, he shapes industry standards and innovation. This episode explores Alex’s journey from tattooing’s underground roots to being an industry-leading artist, the personal sac...

Frank Greeff, co-founder of Realbase who achieved an impressive $180 million exit, and founder of The Founders Table, provides valuable insights into the emotional and mental landscape of entrepreneurship. He delves into the necessity of emotional regulation, the realities of scaling a business, and the critical importance of aligning one’s mindset with the specific stage of growth. Book Rivyl in...

Jason Soultan is a visionary transforming the event and design industry. He reveals the secrets behind his successful NO/BS Events. Discover how he creates authentic, impactful gatherings that foster genuine connections and prioritise attendee well-being. Learn about his journey from industry frustration to crafting meaningful experiences that truly deliver value. Book Rivyl in for a free 30-minut...

Josh is a world-class brand strategist who has helped scale premium brands from startups to billion-dollar valuations. With decades of experience working with global icons like Tom Browne and MJ Bale, Josh reveals why most businesses misunderstand branding—and how to leverage it as your most valuable asset. Book Rivyl in for a free 30-minute call, here: http://l.rivyl.com/JUPbkj (00:00) Introducti...

Tobias Diamondopoulos is a renowned hospitality entrepreneur who went from struggling restaurateur to hospitality innovator. In this episode, he discusses the hard lessons he learned, the importance of community-driven hospitality, the power of genuine customer connections, and the mindset shifts that led to success. Tune in to discover what truly makes a hospitality business stand out. Book Rivyl...

Karen Langer, founder of Arms of Eve, has built a global jewelry brand known for its effortless style and celebrity following. In this episode of The Agency Podcast, she shares her journey from selling at markets to opening five retail locations, revealing insights on authentic branding, customer connection, and scaling a fashion business. Book Rivyl in for a free 30-minute call, here: http://l.ri...

Tobi Pearce is the co-founder of SWEAT, a $400M global fitness app with over 50 million members in nearly 200 countries in just 6 years. Tobi unpacks why most people are fixated on appearing busy rather than genuinely improving their skills, the downsides of hustle culture and the misconception that building a personal brand is the ultimate goal. Book Rivyl in for a free 30-minute call, here: http...

Kat Moses, CEO and Founder of boutique talent agency MGMT, was one of the first people to embrace influencer marketing, and she talks about the importance of being real and human in content creation. She also dives deep into how influencer trends have evolved in the last decade and how one can use strategic branding to stand out in a crowded market. Book Rivyl in for a free 30-minute call, here: h...

Amal Wakim, co-founder and CEO of Equ, exposes the shocking misinformation in mainstream diet and nutrition advice. She debunks weight loss myths, breaks down the true role of calories and micronutrients, and shares powerful strategies to stand out in a crowded market. Whether you're an entrepreneur or on a health journey, this episode is a must-watch. Book Rivyl in for a free 30-minute call,...

Life ain’t easy. Not for you. Not for our guest – Bradley Gimbert. Not for our host – Dain Walker. Both grew up in poverty. But both have risen through all odds to reach the top of their respective fields. And in this episode, they share invaluable quotes and the lessons they learned from each quote. It’s going to get raw, real, and full of golden lessons you can apply in your own life. So, stay r...