Agency Intelligence

Agency Intelligence: The Insurance Podcast Network

The Agency Intelligence Podcast Network is the top insurance podcast network with many unique series that let you hear from both insurance agency owners and insurance industry influencers. Learn from real insurance agents in real insurance agencies, get the latest and greatest that thought leaders in the insurance industry have to offer, and more!

Author

Agency Intelligence

Category

Business

Latest episode

Jul 7, 2026

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Episodes

RHS 055 - Shefi Ben-Hutta on Why Being an Outsider is a Superpower 12.08.2020

The fabulous, Shefi Ben-Hutta, co-founder of Coverager, joins the podcast to talk about her experience in insurance coming Israel, and why feeling like an outsider has turned into her superpower. Get more: https://ryanhanley.com/

Stress, Anxiety And Insurance, Delenea Davis Has The Cure 11.08.2020

In this episode of Agents Influence podcast, host Jason Cass interviews Delanea Davis, the co-founder and CEO of Cloud 9 Online. Delanea talks about the benefits of the MediMed app and how her research abilities made her successful. They also discuss the significance of mental health in our society and understanding the impact of stigma on people with mental illness.   Episode Highlights: Jason in...

Book 2, Episode 1: Foreword, Equipping for Battle, & Chapter 1. The Origin Story, What You Need to Be Equipped for Battle, and Writing Your Business Plan 10.08.2020

In this episode, host Josh Lipstone of The Explain This Book To Me podcast sits down with David Carothers, the author of the book, The Extra 2 Minutes: How spending an extra 2 minutes on nearly anything in your sales career will take you from good to “best in class.” to discuss David's favorite client, how selling fruit at school gets you in trouble with the principal, how his sales process has fo...

RHS 054 - Chris Langille on Exactly Where to Spend Your Marketing Dollars Going Forward 09.08.2020

Chris Langille, founder of Advisor Evolved, ripped off an amazing Twitter storm a few days ago breaking down exactly what he would do if he were to start an insurance agency today. This fast-paced breakdown of agency life is going to push some boundaries of what we expect independent insurance agencies to look like but rings true for what's to come. Get more: https://ryanhanley.com

How Do You Get People To Do More With Seth Preus 07.08.2020

In this episode of Agents Influence podcast, host Jason Cass interviews Seth Preus, founder of Mivation. Seth talks about the SaaS model and how they are using it to create software that provides sophisticated compensation models. Seth also talks about the significance of learning and unlearning and how using extrinsic and intrinsic rewards helps in motivating people.   Episode Highlights:   Is Se...

RHS 053 - Tracy Cotton on Maximizing Your Value as an Insurance Producer 05.08.2020

Tracy Cotton, one of my favorite people in the insurance industry, joins the podcast for a deep discussion on the producer vs agency owner relationship and how producers can maximize their value over the long-term. Get more: https://ryanhanley.com

Book 1, Episode 7: Chapter 15 & The Great Separator. What Did the Modern Customer Experience Look like in 2015 and What Does the Great Separator Mean for 2020 & Beyond? 04.08.2020

In this episode of Explain This Book To Me podcast, host Josh Lipstone continues his conversation with Jason Cass, author of Customer Service Is Just Foreplay: The Modern Customer Experience Will Separate You From Your Competition. In the final episode of Book 1, Customer Service is Just Foreplay: The Modern Customer Experience Will Separate You From Your Competition, Josh and Jason finish the boo...

RHS 052 - Wessly Anderson with the Definitive Guide to Virtual Assistants 02.08.2020

Yes, it seems like everyone these days is talking about virtual assistants. But why not get your information from the Godfather of insurance virtual assistants, the guy whose literally creating the de facto program for VAs throughout our industry? That's right, we got Wessly Anderson on the show today, co-founder of Agency VA to answer all your virtual assistant questions. Get more: https://ryanha...

Book 1, Episode 6: Chapters 12 - 14. The Infographic That Changed It All Part 2 31.07.2020

In this episode of Explain This Book To Me podcast, host Josh Lipstone continues his conversation with Jason Cass, author of Customer Service Is Just Foreplay: The Modern Customer Experience Will Separate You From Your Competition. Josh and Jason talk about the second half of the Infographic from the book. They discuss how to propose, not quote, the sale through technology and automation. How to o...

RHS 051 - Zywave CEO, Jason Liu, on Making Enterprise Tools Available to Every Agency 29.07.2020

Jason Liu, CEO of Zywave, stops by the podcast to talk about the future of Zywave and enterprise technology. We dive deep into the future of Zywave and why now is the time for small and middle-market agencies to take a deep look into their package of tools and resources. Get more: https://ryanhanley.com

It's About Influence Not Manipulation 29.07.2020

In this episode of Agents Influence podcast, host Jason Cass interviews Brian Ahearn CPCU, CTM, CPT, CMCT, Chief Influence Officer at Influence People, and international speaker, coach, consultant, and author. Brian talks about being one of only 20 people in the world certified by Robert Cialdini to teach his methodology when it comes to influence. Brian also talks about his passion for teaching h...

Book 1, Episode 5: Chapters 9 - 11. The Infographic That Changed It All Part 1 28.07.2020

In this episode of Explain This Book To Me podcast, host Josh Lipstone continues his conversation with Jason Cass, author of Customer Service Is Just Foreplay: The Modern Customer Experience Will Separate You From Your Competition. Josh and Jason discuss the first half of the Infographic from the book. They discuss how your branding, USP, and niche dictate your sales funnel, how you can drive lead...

RHS 050 - Charles Specht on How to Get More Clients, More Quickly 26.07.2020

Charles Specht, president of Permission Group LLC, the place where insurance producers can find useful information, resources, and inspiration for building a $1,000,000 Book of Business. Get more: https://ryanhanley.com

Book 1, Episode 4: Chapters 6 - 8. Do You Have The Right Tech, App, And Payment Solutions For Your Clients? 24.07.2020

In this episode of Explain This Book To Me podcast, host Josh Lipstone continues his conversation with Jason Cass, author of Customer Service Is Just Foreplay: The Modern Customer Experience Will Separate You From Your Competition. Josh and Jason discuss how having the right technology, app, and payment solutions for your clients provide the Modern Customer Experience and you may be surprised abou...

RHS 049 -Scott Howell on Crushing the Transition from Captive to Independent Agent 22.07.2020

Scott Howell, president of iProtect Insurance and co-host of The Insurance Guys podcast stops by the show for one of the most EPIC episodes we've ever released. We talk about insurance industry obstacles, sales, life, transitioning to independent, leadership, and everything in-between. Get more: https://ryanhanley.com/

Book 1, Episode 3: Chapters 4 & 5. What Are You Doing About Your AMS & Website? And Are You Ready To Be The Raymond Reddington Of Your Agency? 21.07.2020

In this episode of Explain This Book To Me podcast, host Josh Lipstone continues his conversation with Jason Cass, author of Customer Service Is Just Foreplay: The Modern Customer Experience Will Separate You From Your Competition. Josh and Jason discuss the impact that an AMS has on your agency, and how in the future you may not even have an AMS. They also talk about how your website is your curb...

RHS 048 - Jack Wingate on How to Maximize Your Personal Value 19.07.2020

One of the best agency owners in the country, Jack Wingate of ALLCHOICE Insurance joins the podcast for an EPIC breakdown on the insurance industry and how he learned all the secrets. Get more: https://ryanhanley.com

Book 1, Episode 2: Chapters 2 & 3. How Did Geico Change The Game for Jason Cass? 17.07.2020

In this episode of Explain This Book To Me podcast, host Josh Lipstone continues his conversation with Jason Cass, author of Customer Service Is Just Foreplay: The Modern Customer Experience Will Separate You From Your Competition. Josh and Jason discuss how the independent insurance agent is like a frog in a pot of boiling water, the companies that you need to be successful, and the impact of a p...

RHS 047 - Erik Garcia on Exactly What You Need to Know to Build a Successful Agency 15.07.2020

Erik Garcia, a certified financial planner and co-owner of Garcia Insurance Services, joins the podcast for a deep dive into why every independent insurance agency really is a unique snowflake and why understanding that fact early is a key to long-term success. Get more: https://ryanhanley.com/

Book 1, Episode 1: Foreword & Chapter 1. Who Are The Animals? 14.07.2020

We’re excited to announce a new podcast series on our AI podcast network! The series is called Explain This Book To Me and it is hosted by Josh Lipstone. In this inaugural episode, Josh talks with Jason Cass, author of the book, Customer Service Is Just Foreplay: The Modern Customer Experience Will Separate You From Your Competition. It’s been 5 years since the launch of the book and they are goin...

RHS 046 - Jeff Shi on Finding Your Rival and World Domination 12.07.2020

Jeff Shi, founder of Quantum Assurance, joins the podcast to talk about his transition from captive to independent and why his past experience finding rivals inside the captive community has propelled his agency towards world domination. Get more: https://ryanhanley.com/

We Are All Addicted To Something, Find Your Something (We Keep It Clean) 10.07.2020

In this episode of Agency Intelligence podcast, host Jason Cass interviews Michael Overstreet, Owner of Safe Street Insurance. Michael shares how he got into the business of insurance and how his knowledge and passion for gardening led him to his niche.    Episode Highlights:   Jason introduces Michael Overstreet. (1:02) Is Michael an iPhone or an Android user? (5:25)  What was the last app that M...

RHS 045 - How Tarmika is Making Small Commercial Profitable with Raghav Tanna 08.07.2020

Tarmika is changing the small commercial insurance landscape. Today guest, Raghav Tanna, founder of Tarmika, explains exactly how his technology is helping independent insurance agents across the country make small commercial business profitable again. Get more: https://ryanhanley.com/

From Dancer To CMO, Dani Kimble Has The Creativity And Drive To Make It Happen 07.07.2020

In today’s episode of Agency Intelligence podcast, host Jason Cass interviews Dani Kimble, Chief Marketing Officer at O’Neill Insurance. Dani talks about the core values, culture, and business strategy at O’Neill Insurance and how they are helping their clients during the pandemic.   Episode Highlights: Jason Cass introduces guest Dani Kimble. (2:11) Is Dani an Android or an iPhone user? (5:28) Do...

RHS 044 - Dawnyel Smink on Communication, Workflows and Leadership 06.07.2020

Description: Dawnyel Smink runs a tremendously successful independent agency and one of the most well-respected agency networks in the entire country. In this episode of the podcast we breakdown her secrets to success. Get more: https://ryanhanley.com/

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