5 Minute UX

You'll learn to execute a competitive analysis that drives specific business decisions rather than generic benchmarking. By the end you'll be able to apply a 4-step workflow from scope definition to visualization. This lesson gives you a framework for avoiding common pitfalls like method-first thinking and confirmation bias.

You'll learn to define customer feedback integration as a structured process linking research to design decisions. By the end you'll be able to distinguish this approach from vague data collection and method-first thinking. This lesson gives you a framework for matching specific research methods to question types to drive actionable product outcomes. Learning Objective: By the end of this lesson,...

You'll learn to define cognitive bias as systematic deviations from rationality that impact user judgment. By the end you'll be able to distinguish cognitive bias from user error and identify when to apply bias checks during heuristic evaluations. This lesson gives you a framework for anticipating non-rational user behavior to prevent design failures. Learning Objective: By the end of this lesson,...

You'll learn to structure a carousel game to maximize participant engagement and idea generation. By the end you'll be able to execute the step-by-step process for setting up stations, managing time, and rotating groups. This lesson gives you a framework for handling common pitfalls like uneven group sizes or dominant voices in collaborative design sessions. Learning Objective: By the end of this...

You'll learn to execute a structured analysis workflow that prevents common pitfalls like confirmation bias and analysis paralysis. By the end you'll be able to apply a question-first mindset to ensure your findings are robust and actionable for stakeholders. This lesson gives you a framework for validating qualitative and quantitative data before presenting results. Learning Objective: By the end...

You'll learn to define web analytics as the reporting of Internet data for understanding and optimizing usage. By the end you'll be able to distinguish between attracting users (SEO/SEM) and understanding existing users (Site Search Analytics). This lesson gives you a framework for selecting action-oriented KPIs and creating reports that drive consensus rather than just collecting data. Learning O...

You'll learn to define cross-functional collaboration as the alignment of views across disciplines, moving beyond brittle cooperation. By the end you'll be able to distinguish collaboration from argumentation and siloed work, identifying when to apply it during roadmap strategy and conflict resolution. This lesson gives you a framework for building trust through improv-based tenets like listening...

You'll learn to prepare materials that balance ambiguity with relevance to avoid biasing participants. By the end you'll be able to execute the four-step collage process: instruction, creation, presentation, and recording. This lesson gives you a framework for analyzing visual artifacts using specific coding criteria like element position and relationship. Learning Objective: By the end of this le...

You'll learn to define Value Opportunity Analysis as a strategic framework for mapping user needs against business goals. By the end you'll be able to distinguish this method from user research and feature prioritization to avoid wasted effort on low-impact features. This lesson gives you a framework for identifying high-impact areas that drive measurable OKRs before design work begins. Learning O...

You'll learn to facilitate the four-step trust-building sequence that establishes psychological safety and clear boundaries. By the end you'll be able to guide a group through co-creating agreements and low-stakes engagement to prepare for high-stakes collaboration. This lesson gives you a framework for handling dominant voices and vague purposes in real-time. Learning Objective: By the end of thi...

You'll learn to assess anticipatory interfaces using three core dimensions: prediction accuracy, timing relevance, and user control. By the end you'll be able to distinguish strong, seamless predictions from weak, intrusive ones using specific observable signals. This lesson gives you a framework for writing actionable feedback using the Observation-Impact-Suggestion model. Learning Objective: By...

You'll learn to define a creativity and innovation environment as a systemic support structure rather than a temporary event. By the end you'll be able to distinguish between individual creativity and organizational innovation capacity. This lesson gives you a framework for identifying when to implement practices that reduce friction for experimental design thinking. Learning Objective: By the end...

You'll learn to segment users by shared attributes to isolate behavioral trends from aggregate noise. By the end you'll be able to execute the four-step cohort analysis process, from defining criteria to visualizing retention. This lesson gives you a framework for avoiding common pitfalls like misinterpreting causation and ignoring seasonality. Learning Objective: By the end of this lesson, learne...

Evaluate time and material constraints to select the right prototyping state. Prevent scope creep by limiting prototypes to specific hypotheses and representative interactions. Learning Objective: By the end of this lesson, learners will be able to evaluate project constraints to select between analog and digital prototyping methods and define scope boundaries. Transcript The Two Primary Decision...

You'll learn to define color blindness and its impact on user perception. By the end you'll be able to identify why color alone is insufficient for conveying information. This lesson gives you a framework for applying accessible design principles to ensure compliance and inclusivity. Learning Objective: By the end of this lesson, learners will be able to define color blindness and explain its impl...

You'll learn to build a RACI matrix that clarifies decision rights and prevents project ambiguity. By the end you'll be able to assign Responsible, Accountable, Consulted, and Informed roles to 15-20 key tasks. This lesson gives you a framework for validating stakeholder alignment and avoiding common pitfalls like over-consultation. Learning Objective: By the end of this lesson, learners will be a...

You'll learn to define conflict resolution frameworks and distinguish them from avoidance or compromise. By the end you'll be able to identify the three core principles: separating people from problems, identifying underlying interests, and establishing shared goals. This lesson gives you a framework for navigating interpersonal disagreements to preserve team cohesion and project momentum. Learnin...

You'll learn to execute the four-step cognitive mapping process to visualize group mental models. By the end you'll be able to manage silent ideation, affinity clustering, and labeling to reveal consensus and divergence. This lesson gives you a framework for handling common pitfalls like dominant voices and over-complexity in real-world workshops.

You'll learn to define value mapping as the strategic bridge between user jobs-to-be-done and organizational Key Results. By the end you'll be able to distinguish value maps from user journey maps and business model canvases to avoid the 'feature factory' trap. This lesson gives you a framework for identifying gaps where user effort does not translate to business value during discovery phases.

You'll learn to facilitate a structured brainwriting session that eliminates vocal dominance and ensures equal participation. By the end you'll be able to set up the logistics, guide the 6-3-5 method, and manage common pitfalls like anchoring bias. This lesson gives you a framework for generating high-volume, diverse ideas in just 30 minutes. Learning Objective: By the end of this lesson, learners...

You'll learn to apply a structured workflow for designing data visualizations that clarify complex information. By the end you'll be able to sequence design steps from problem definition to final output. This lesson gives you a framework for avoiding common pitfalls and ensuring your visuals drive real-world decision-making. Learning Objective: By the end of this lesson, learners will be able to e...

You'll learn to assess analytics artifacts using Dr. David Travis’s User Focus areas, distinguishing between strong narratives and weak vanity metrics. By the end you'll be able to apply a three-level severity framework to categorize data issues as Critical, Major, or Minor. This lesson gives you a structured 'Observation-Interpretation-Recommendation' model for delivering actionable feedback that...

You'll learn to structure design practice sessions using a specific three-step framework: Preparation, Execution, and Reflection. By the end you'll be able to identify and recover from common pitfalls like over-preparation and perfectionism. This lesson gives you a framework for turning abstract confidence into tangible, repeatable design habits. Learning Objective: By the end of this lesson, lear...

You'll learn to transform project details into a credible story using a five-part narrative arc. By the end you'll be able to filter out feature tours and highlight your specific role and impact. This lesson gives you a framework for avoiding common pitfalls like hiding your contribution or skipping honest reflection. Learning Objective: By the end of this lesson, learners will be able to structur...

You'll learn to match specific chart types to data relationships like comparison, trend, or distribution. By the end you'll be able to validate visualizations against success criteria to drive design decisions. This lesson gives you a framework for avoiding common pitfalls like missing context or confirmation bias. Learning Objective: By the end of this lesson, learners will be able to select and...