This Week In Ecommerce

Reporting from the floor of eTail Asia in Singapore, Mal brings a fast-paced episode packed with big headlines and even bigger opportunities. With Trump scaling back tariffs, Aussie exporters breathe a little easier—though not for long. Meanwhile, SurfStitch quietly bows out, and Zero Co confirms its closure, ending two chapters in local ecommerce. Add to that a tightening capital market as Shopif...

This week, Mal recaps the political mood post-election and what it really means for ecommerce (spoiler: not much), before diving headfirst into a tidal wave of AI drama, market shifts, and unexpected wins for Aussie brands. Meta’s “infinite creative” vision gets both praise and a hard side-eye, Microsoft leapfrogs Apple in value, and Australia Post drops some juicy news that could reopen the US ma...

This week, Mal covers everything from nostalgic sneakers to AI creativity—and why some brands are thriving while others are tanking. Crocs and Adidas are tapping into comfort, culture, and collabs to surge in sales. Meanwhile, Gucci and Setire are feeling the pinch of global uncertainty. Plus, Adobe’s new Firefly AI tools are here to make your content stand out (finally), and we unpack brand loyal...

This week, Mal's digging into three major forces shaking up ecommerce—from international tariffs turning up the heat on cheap imports, to Australia's federal election falling flat for retail, and why your ad strategy needs a serious binge-watch makeover. We’re talking big shifts and even bigger opportunities, especially for brands ready to ditch the one-hit-wonder campaigns and start build...

This week on This Week in Ecommerce , Mal Chia is (finally) not talking about tariffs—but don’t worry, there’s plenty of retail chaos to go around. In a packed episode, Mal unpacks three of the biggest stories shaking the industry: the eyebrow-raising $1.4B acquisition of Versace by Prada, the creepy rise of “ghost stores” scamming shoppers online, and how generative AI is rapidly changing the way...

This week, Mal Chia returns—again—to unpack the whirlwind of changes shaking up global retail. After re-recording (twice!) to keep pace with the ever-evolving tariff drama, Mal breaks down the seismic $5 trillion market hit caused by new US tariffs, and why the latest freeze (targeting all but China) is sparking chaos across supply chains. He also gets into the recent acquisition of Cue Clothing a...

Book a strategy call In this jam-packed episode, Mal tackles the latest headlines shaking up Australian retail and beyond. From the second collapse of Jeans West to Nike’s bold new strategy to revive its brand, we unpack the challenges and opportunities facing eCommerce and bricks-and-mortar retailers alike. Plus, a government data blunder puts Signal in the spotlight—what does that mean for your...

This week, Mal breaks down why some of Australia’s most hyped sustainable and influencer-led brands are hitting turbulence. From whispers of trouble at ZeroCo to the sharp decline in repeat purchases for creator brands, the signs aren’t great—but they are telling. He also takes aim at retail giants like Costco and Walmart, who are shifting tariffs onto their suppliers, and explores how the classic...

This week, Mal is joined by Alex Ross for a fast-paced tour through the wild world of Ecommerce – from Tesla backlash to Shopify’s AI flex and Designerex’s shock demise . We kick off with Mecca’s genius Grand Prix beauty pitstop (and a side chat about massage chairs and hair blowouts at Retail Fest), before diving into the breaking news that Designerex has gone into voluntary administration . Is t...

From regulatory crackdowns to the latest fashion retailer collapse, 2025 is proving to be a tough year for Australian ecommerce. In this episode, we break down: ACCC’s Retail Crackdown – The consumer watchdog has completed its audit of 2,000 retail websites, exposing misleading refund and return policies. What retailers need to fix—fast. Ally Fashion Goes Bust – Another big-name fashion retailer h...

The ecommerce world never sits still, and this week’s episode is packed with must-know insights for online retailers. Mal is joined by Justin Irvine from The Aggregate Co to unpack the latest US tariff changes and what they mean for Aussie brands selling internationally. In this episode: 🔹 De Minimis & Tariff Changes: What new US regulations mean for your shipping costs and supply chain strat...

Interest rates have finally been cut — but before retailers pop the champagne, Mal is here to break down what it really means. Will this revive consumer confidence , or are we in for a rough ride as shoppers continue to tighten their belts? Meanwhile, Klaviyo is making waves by expanding into the CRM space, challenging the way brands manage customer relationships. Could this change the game for B2...

This week, Mal explores the delicate balance between technology, trust, and responsibility in ecommerce. With Shopify facing backlash over a major trust violation, Meta doubling down on AI, and Gen Z rewriting the rules of retail, there’s no shortage of shake-ups in the industry. 💡 Key Topics: Shopify’s Trust Crisis : How a major controversy put the platform in the spotlight for all the wrong rea...

In this bonus episode of 'This Week In Ecommerce', we sit down with Stewart Smith, Managing Director APAC of Global-E to discuss the recent US tariffs and end to de minimis exemptions. With a career spanning three decades, Stewart has navigated the realms of technology, cross-border and domestic ecommerce, and international freight. Before his tenure at Global-E, he held significant commer...

This week on This Week in Ecommerce , Mal unpacks the latest major moves in retail, from Amazon’s record-breaking quarter to Peloton’s ongoing decline. With Valentine’s Day spending set to hit a new high and brands like Allbirds making big bets on sustainability, there’s a lot to cover in this packed episode. Amazon’s $32B Profit Surge : How better last-mile logistics and a Prime-fuelled strategy...

This week, Mal breaks down the global headlines that will shake up eCommerce in 2025. From eye-watering $7M Super Bowl ad slots to Trump’s new trade tariffs and a game-changing AI breakthrough, this episode is packed with insights to keep you ahead of the curve. Super Bowl’s $7M Ad Spots : Why brands are still betting big on the NFL’s biggest stage—and what Meta’s Ray-Ban push signals for the futu...

From celebrating Lunar New Year to the fall of an Australian ecommerce pioneer, episode 72 unpacks the highs and lows of a rapidly evolving retail landscape. Plus, a closer look at what Kogan’s sharp turnaround can teach retailers about smart strategy in tough times. Lunar New Year’s Growing Impact on Retail : How brands like Burberry and Allen’s are embracing cultural diversity with targeted coll...

In this solo episode of This Week in Ecommerce , Mal dives into the rapidly changing retail landscape, reflecting on cultural shifts, digital transformation, and the high-stakes drama surrounding TikTok. From New Balance’s exceptional growth story to Amazon’s latest organisational shake-up, this episode is packed with insights to help you navigate eCommerce in 2025. Cultural Shifts in Retail : How...

Welcome to the much-anticipated 2025 Predictions episode of This Week in Ecommerce ! Mal and Paul reflect on their predictions for 2024, celebrate what they nailed, and admit where the crystal ball was a bit murky. Then they dive into the big trends, challenges, and opportunities ahead for 2025. From evolving consumer behaviours to the rise of AI agents and the domination of Temu, this episode lay...

Welcome to the first episode of 2025! Mal reflects on the importance of hitting the ground running, tidying up last year’s loose ends, and making bold moves to ensure growth in the year ahead. From eCommerce legacy brands pivoting to inspirational stories of hustle, this episode is packed with valuable takeaways to kickstart your new year. The Resurrection of Godfrey’s : After going into administr...

It’s a solo show this week as Mal holds the fort while Paul tackles a busy wrap-up to 2024. In this fast-paced and packed episode of This Week in Ecommerce , Mal breaks down the latest in the world of retail and ecommerce - just as the industry gears up for its holiday hibernation. Here’s what’s on the agenda: $1M Fine for Misleading Ads : Meg's Flowers got hit hard by the ACCC for misleading cust...

This week, Mal and Paul tackle the hottest topics in ecommerce, from legacy brands shutting their doors to the record-breaking growth of global giants. Packed with insights, analysis, and actionable advice, Episode 67 is a must-listen for anyone navigating the fast-paced world of eCommerce. The End of Katie’s : After 90 years, Katie’s is closing its doors alongside 160 Mosaic Brands stores. Mal an...

In this special bonus episode of This Week in Ecommerce , Mal takes the mic solo to tackle a term that’s thrown around all too often: scaling . What does it actually mean, and why are so many ecommerce businesses using it the wrong way? Mal breaks down the origins of scaling, how it’s been co-opted by the ecommerce world, and why blindly “scaling” your ad spend could be sabotaging your profitabili...

In this week’s episode, Mal and Paul dissect the aftermath of Black Friday and Cyber Monday, exploring whether the biggest sales days of the year still hold their allure. From record-breaking sales for strong brands to buyer fatigue and lacklustre urgency, this episode is packed with real-world examples, sharp insights, and practical advice. Plus, the duo tackles some of the most pressing issues f...

Mal and Paul kick off Black Friday week by swapping shopping stories, from sneaky sneaker deals to sleepwear overloads. But it’s not just about scoring bargains. The duo dissects major Ecommerce trends and controversies dominating the headlines. Here’s what you’ll find in this episode: Black Friday Trends Paul and Mal reflect on how this year’s Black Friday feels slower to start, with many brands...