The Shift

In this episode, organizational psychologist Trisha Carter converses with Dr. Michelle McQuaid about the personal shifts that foster growth and well-being. Trisha reflects on the value of metacognitive thinking and the importance of reflection. Michelle shares her journey of experiencing shifts in thinking, in overcoming 'good girl' beliefs, asking key reflective questions about who sets the terms...

This week, Trisha reflects on the insights shared by five diverse guests, highlighting the themes of cultural intelligence, service, and appreciation of differences. She explores how these themes emerge through the guests' experiences, such as 'lightbulb moments', understanding power distance, the value of failure, and celebrating generational diversity. These reflections offer valuable lessons in...

This week, organizational psychologist Trisha Carter speaks with Marc Geil, the Global Director of Culture and Employee Experience at Wahl Clipper. Marc shares his transformative experiences as a Rotary Youth Exchange student in Japan, highlighting his shift in perspective through cultural immersion. They discuss the metacognitive aspect of cultural intelligence, emphasizing the importance of unde...

This week, organizational psychologist Trisha speaks with Samkelo Blom, a thought leader and CEO of a boutique HR consultancy in South Africa. They discuss the concept of cultural intelligence (CQ) focusing on the metacognitive aspect of CQ strategy. Samkelo shares his experiences growing up in South Africa, his professional journey in human resources, and the cultural shifts he has encountered. T...

This week, Trisha interviews Jennifer Izekor, Above Difference's CEO and founder. They discuss the importance of cultural intelligence (CQ) in leadership and inclusive practices. Jennifer shares insights from her personal and professional journey, including her cross-cultural upbringing and work fostering inclusive leadership. They explore the challenges and rewards of implementing cultural intell...

In this episode, we revisit an earlier episode and the second part of an interview with David Livermore, a key researcher, author and speaker in the Cultural Intelligence field. Trisha explains why this episode is so vital in learning how to help ourselves and others shift.    She also offers a surprise prize to the first listeners to share about the episode!   You can pre-orde...

This week, Trisha reflects on the role of confidence in Cultural Intelligence and the potential impact of the Dunning Kruger effect which she was thinking about after listening to  Katy Milkman’s latest podcast . She discusses Culture Shock from the perspective of the conscious competence learning model and recommends expatriates in a new location give themselves a learning buffer. ...

This week, Trisha, talks to Brian Johnson—a former professional baseball player who played in the US Major League. Some major life shifts saw Brian evolve into a Diversity, Equity, and Inclusion, Executive Consultant. Trisha and Brian discuss his experiences growing up in culturally diverse Oakland, his sports career, and key experiences that fostered his cultural intelligence. They unpack the ath...

This week, Trisha interviews Shaikh Fadilah Ahmad, a former diplomat from Brunei, Darussalam. Shaikh Fadilah shares his rich career experiences spanning 30 years and his seamless transition to 'coffee diplomacy' after retirement -at least from the Diplomatic Service. The conversation dives into the importance of cultural intelligence (CQ) and how Fadilah applied his early learnings of respect and...

In this episode, Trisha reviews key themes from the last five interviews, highlighting common moments of cultural shifts experienced by guests Mikkel Orlovski, Kristin Ekkens, Sharon Gray, Bridget Romanes, and Cheryl Doig. Through anecdotes and discussions, she emphasizes the importance of creating safe learning spaces, recognizing social value, and forming personal relationships. Trisha also hint...

This week, host Trisha interviews Cheryl Doig, a futures and foresight practitioner with a deep background in education. They discuss the importance of cultural intelligence (CQ) and CQ Strategy for the future. Cheryl shares her journey to becoming known as a 'Futures Aunty' and emphasizes the significance of understanding different perspectives and histories as we think about both the future and...

This week, Trisha interviews Bridget Romanes, founder of New Zealand business, Mobile Relocation Limited. They discuss Bridget's experiences living in India and Singapore as a diplomat, her insights into cultural intelligence, and how her company supports people relocating to New Zealand. Bridget shares personal stories of adapting to new cultures, the importance of accepting and understanding loc...

This week, Trisha interviews Sharon Gray, a longtime colleague and friend, known for her extensive work enhancing inclusion and increasing Indigenous employment. Sharon shares insights from her career in the Australian government, non-profit organisations, big corporations, and her consultancy. They discuss the importance of cultural competency, walking alongside people to help them learn; effecti...

In this episode, Trisha interviews Kristin Joy Ekkens, an award-winning cultural strategist and CEO of Exponential Inclusion. They discuss Kristin's journey into cultural intelligence (CQ), her experiences with Latino culture, and her transformative work with organizations. They delve into the metacognitive aspect of CQ, thinking about thinking, and how strategies can help individuals and organiza...

In this episode, Trisha interviews Mikkel Olovsky, a diversity and inclusion professional, with extensive experience as an HR consultant working within organisational cultures. They discuss the significance of metacognitive aspects of Cultural Intelligence (CQ) and explore how Mikkel uses games and engaging activities to help organisations understand and apply CQ strategies. Mikkel shares personal...

In this episode, Trisha reviews key themes emerging across the last five episodes. This makes the practice of reflection real. It is a key metacognitive skill that can build cultural intelligence. It is interesting to see that somewhat different themes emerge in these episodes from some of the earlier summaries. This quote is from Lucy Butters, Shifts for Cultural Intelligence Facilitators, episod...

In this episode, Trisha interviews Lucy Butters, a Cultural Intelligence Master Facilitator. Lucy has been an academic and worked with the British Council in many locations with people from over 80 countries. Through training, coaching and speaking she has helped thousands of people develop their  Cultural Intelligence (CQ) enabling leaders, teams and organisations to be more successful worki...

In this episode Trisha speaks with Joanna Sell, an Intercultural trainer, author, academic, historian and expert in the art of story telling. There are many stories told in this episode from the story of Joanna's Grandma who gave hope in dark times, to the story of a shift Joanna experienced while facilitating a World Café. We discuss the power of story telling and story listening and how sto...

In this episode, Trisha interviews Emily Rogers - a Leadership and Transitions Coach based in New Zealand. Emily has experienced many location transitions - from small town country South Australia to some of the biggest cities in the world, India, China and Taiwan. She has learnt to thrive in each of these shifts and now shares the skills and strategies she developed in these experiences with indi...

In this episode, Trisha interviews Rick Petry, a former trial attorney who is now an Adjunct Professor and the Director of Diversity, Equity and Inclusion at the Mitchell Hamline School of Law in St Paul, Minnesota. They speak about the shifts lawyers need to make to be effective in their work in today's world and the role that Cultural Intelligence (CQ) can play in helping lawyers grow their capa...

In this episode Trisha interviews Monique Toohey a Psychologist who is also a certified CQ Facilitator. Monique shares her story of shifting in her awareness of culture and in her beliefs and experiences from being a part of the dominant culture to being a part of both the dominant and a minority culture. These experiences prepared Monique to approach mental health with clients from many different...

In this episode Trisha reviews some of the key themes to emerge from the past five interviews identifying repeated themes in people's moments of shift. Her goal is to help us recall the key elements that people shared and suggest some aspects we can learn from, as we endeavour to help ourselves or others see things from different perspectives. The Thinking Routines that are referenced are availabl...

In this episode, Trisha interviews Loren Rosario-Maldonado who was part of Trisha’s mastermind group in CQ Fellows 2023. Loren is a Keynote speaker and the award-winning author of “Becoming The Change: The Power of Cultural Intelligence”. In the keynotes and her book, she shares her knowledge and experience drawing on years of global team leadership and HR knowledge and her research and curre...

In this episode Trisha interviews Dawn Bryan, a global leader with over 30 years of experience. Dawn speaks about her early experiences while working in Ethiopia, her experience of leading a global virtual volunteer Board of an award winning organisation, and her more recent work leading the Global Practice at the consulting firm, The Kaleidoscope Group. Global leaders face unique challenges. Dawn...

In this episode Trisha discusses recent tragic events in Sydney. She describes people’s reactions and the different perspectives people took. Looking through the lens of learnings from earlier episodes Trisha considers people’s responses. She reflects on the impact of such events on individuals, groups and society and the impact that has on people at work. She encourages all who are...