The Provider's Report

Send a text In today’s episode of The Provider's Report , I’m sharing a real and intense situation that recently unfolded in our clinic—an incident involving verbal abuse toward a team member. We dive deep into the moment, our response, and most importantly: what it taught us about the importance of boundaries, de-escalation, and team safety . You'll learn: The full story behind the inci...

Send a text In this episode of The Provider's Report, the host shares a recent challenge that arose from an unexpected insurance policy change affecting Michigan practices. The discussion covers the initial shock, the steps taken to address the issue, and the importance of strategic crisis management . Key points include utilizing AI tools for efficient communication, leveraging professional...

Send a text In this episode of The Provider's Report , the host welcomes Dr. Betty Rabinowitz, MD to discuss the corporate side of healthcare. Covering the evolution of healthcare structures, Dr. Betty shares her extensive experience as a general internist and her venture into healthcare information technology, culminating in her role as Chief Medical Officer for NextGen Healthcare.  The conv...

Send a text Lately, social media is flooded with discussions about leaving healthcare, but is that truly the best move for everyone? In this episode, I take a deep dive into why healthcare remains one of the most fulfilling, flexible, and stable career paths—despite its challenges. Unpopular opinion... we don't all need to leave our 9-5s or 7-7s.  We’ll explore:  ✅ The rewarding nature of he...

Send a text 💡 Thinking about hiring your first (or next) employee? You might be calculating wages and thinking, I can afford this! —but have you considered the hidden costs? In this episode of The Provider’s Report , I break down what it really takes to bring on a new team member—beyond just salary. From training time and software costs to office supplies and end-of-year bonuses, we uncover the f...

Send a text As healthcare providers, we strive to build strong relationships with our patients, but sometimes, ending that relationship is necessary . Whether due to non-compliance, boundary violations, or missed payments, discharging a patient can be uncomfortable—but it’s crucial for maintaining professionalism and protecting your practice. In this episode, we’ll cover: ✅ The most common reason...

Send a text In this episode of The Provider’s Report , we’re diving deep into building meaningful provider-patient relationships. From that critical first impression to fostering trust over time, we explore proven strategies to connect with patients from all walks of life. We’ll discuss social psychology principles like thin-slicing and the halo effect that shape patient perceptions, and share act...

Send a text Did you know that January is the busiest month for job seekers? In this episode, Dr. Rebecca Deyo sits down with Dr. John Deyo to explore the strategies every healthcare practice needs to stand out in today’s competitive hiring market.  From crafting standout job postings to leveraging social media and even old-school networking, they share actionable tips for attracting top-tier candi...

Send a text In this episode of The Provider’s Report , we explore what it takes to hire, fire, and keep your dream team motivated in 2025. Learn how to attract top talent, onboard effectively, and use tools like the Truity Enneagram Test to learn your employees BETTER and build a cohesive/high-performing team.  We also share tips for employee engagement, including recognition, morale-boosting acti...

Send a text 2024 has been a whirlwind year for healthcare providers, patients, and everyone in between. As we step into 2025, join me as I share my approach to reflecting on the past year, setting actionable goals, and creating space for growth—both personally and professionally. If you don't already do this annually, you are MISSING OUT on so much potential. In this episode, we discuss: The...

Send a text Starting your own healthcare practice or scaling an existing one can feel overwhelming without a clear strategy. In this episode of The Provider's Report , host Dr. Rebecca Deyo walks you through the essential elements of creating a strong business plan tailored for healthcare providers. Whether you're dreaming of private practice ownership or refining your current systems, t...

Send a text Have you ever faced an unexpected career shift that reshaped your entire path? In this episode, host Rebecca Deyo dives into her own unplanned journey from being an associate/W2 employee to becoming the owner of a private practice in Grand Rapids, MI. What started as a move she never planned for turned into an opportunity to create something truly meaningful for her community. Rebecca...

Send a text In this new series on The Provider’s Report , we dive into real patient experiences shared on Reddit—stories that shine a light on the ways healthcare providers fall short and, more importantly, what we can learn from those moments. In this episode, Dr. Rebecca explores three cases that highlight critical missteps in healthcare communication, patient care, and disability awareness. Wha...

Send a text Time management is a constant challenge for healthcare providers. In this episode, host Rebecca Deyo explores actionable strategies to streamline your day, including structuring patient visits into manageable chunks, automating pre-visit prep, and improving charting efficiency. Discover how to delegate effectively, avoid common time traps like perfectionism and over-education, and buil...

Send a text In this episode of The Provider's Report , host Rebecca Deyo dives into creative, low-cost marketing strategies for healthcare practices that don’t rely on expensive ad campaigns.  Learn how to:  Build meaningful referral networks Leverage community events Craft engaging social media content Explore personalized outreach methods like thank-you cards and MD letters   Run referral p...

Send a text As a healthcare provider, your time is stretched thin between patients, colleagues, and personal life. In this episode, we dive into some of the best productivity tools and strategies to help you stay organized, maximize efficiency, and create time for yourself. Whether you're a digital minimalist or a tech-savvy app enthusiast, there’s something here for everyone. Here’s what we...

Send a text In this episode of The Provider’s Report , host Rebecca Deyo speaks with Dr. LouAnne Giangreco, an experienced Chief Medical Officer and healthcare consultant. Dr. Giangreco shares her expertise on driving systemic change through clinical pathways and performance optimization. She discusses the future of healthcare, emphasizing how clinical pathways, technology, and leadership coaching...

Send a text This is a re-broadcast of a standout episode on Rebecca Deyo's previous podcast, Better Doctor Podcast. The themes covered here are highly relevant to our goal of advancing value based healthcare. Discover the magic of what strength training can do for modern medicine, how all specialities can contribute to this recent change in health care, and how we can empower our patients ins...

Send a text “Most people overestimate what they can do in one year and underestimate what they can do in two or three decades.” - Tony Robbins In this episode of The Provider’s Report , host Rebecca Deyo dives into the importance of taking a long-term approach to career growth in healthcare. She contrasts the risks of short-term thinking with the sustainable success that comes from building lastin...

Send a text "Excuse me, could I have the hot doctor, please?" "I'll be a better patient if I can have the hot doctor next time." "Hellooooooo Nurse!" Credentials don't shield healthcare providers from bias and sexual harassment. Fact: An insanely high percentage of doctors, nurses, nurse practitioners, PAs and physical therapists have reported an episode of...

Send a text "Excuse me, could I have the hot doctor, please?" "I'll be a better patient if I can have the hot doctor next time." "Hellooooooo Nurse!" Credentials don't shield healthcare providers from bias and sexual harassment. Fact: An insanely high percentage of doctors, nurses, nurse practitioners, PAs and physical therapists have reported an episode of...

Send a text I'm going to be honest with you...this episode is much longer than our usual ones because the topic was just too great. Can you believe there is actual EVIDENCE for patient communication?  Josh Satterlee, DC sums it up for us in today's episode to discuss how to improve this skill set immediately, how being a good communicator can prevent a provider from being sued, and how b...

Send a text In this episode of The Provider’s Report , we dive into the core concepts of value-based healthcare, starting with definitions and a brief history, including Michael Porter’s influential work. We explore how to quantify value in practice using the formula (value = quality/cost) and provide real-world examples, like hip replacements. We also discuss current challenges, including low pro...

Send a text In this powerful episode, host Rebecca Deyo opens up about the catastrophic knee injury she sustained on October 28, 2023. She recounts her journey from the initial shock of the injury through the MRI results, sharing what it’s like to transition from doctor to patient. Rebecca dives into the emotional toll, the challenges of navigating a siloed healthcare system, and the importance of...

Send a text In this episode of The Provider’s Report , host Rebecca Deyo reflects on insights gathered from fellow healthcare professionals about the lessons they wish they had known earlier in their careers. Rebecca shares valuable takeaways on topics such as the importance of mentorship, the power of effective communication with patients, and the critical role of repetition in marketing. She sum...