The Product Experience

Welcome back to The Product Experience podcast! For our first podcast episode to kick off 2023, we speak to Andy Polaine, Design Leadership Coach, about the systems and languages behind a product. The perfect topic to start the new year. Featured Links: Follow Andy on LinkedIn , Twitter and Mastodon | Andy's website | Andy's 'Mind Your Product Language' Speaker Deck from MTP En...

Some of the most successful people we know credit their mentors for making the difference in their careers. We’ve recently heard great talks from the likes of Barry O’Reilly, Marty Cagan, and Gibson Biddle where they talk about having a ‘personal Board of Directors’.  But how do you go about getting a mentor and getting the most out of the relationship?  We asked Devaris Brown to join us on the po...

With 2023 just around the corner, product managers have been spending the last few weeks looking at their OKRs and thinking about the direction of their product. To help us better comprehend product strategy and direction, we spoke with Product Leader, Chiedza Muguti to discuss making your product strategy come alive. Let's jump right in! Featured Links: Follow Chiedza on LinkedIn and Twitter...

New products get tested and brought to market every day across different scales and sectors. What are the most essential go-to-market keys to make a product launch successful?  There was no one better to discuss this with than Lea Hickman, now Partner at Silicon Valley Product Group—who played a crucial part in introducing Adobe's subscription model for the creative cloud—joins us on the podc...

Featured Links: Follow Marty on LinkedIn and Twitter | Silicon Valley Product Group | Coaching - Managing Time article at SVPG | Two in a Box PM article at SVPG | Shreyas Doshi on Twitter | How to run a Project Premortem Exercise with your Team feature at Atlassian  Our Hosts Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other pr...

Product innovation can get more challenging with the multiple layers of management you have to deal with in larger organisations. How can product managers channel their inner creative thoughts while collaborating effectively in large organisations? There was no one better to ask than Daniel Elizalde, Author of B2B Innovator’s Map, who had all of the answers about B2B product management, innovation...

Featured Links: Follow Esha on LinkedIn and Twitter | Meta | WhatsApp Our Hosts Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range...

On this weeks' podcast episode, we welcomed the man who needs no introduction...Marty Cagan, Founder and Party of SVPG , and Author of ”Inspired” and “Empowered” delved into a plethora of topics including  strategy, vision, ethics, and ways of working. We struggled to fit so much product wisdom into one episode, so we decided to split it into two parts! Sit back, grab a drink, and listen to s...

Rerun: We learn something from every guest that joins us on the podcast, but it’s not that often that something they say makes it onto our wall. Dave Martin (co-founder of Right to Left) chatted with us about building great habits for product people, and how to make sure they stick.  He also tells us about his simple question to ask at the end of every week – something that’s already made a differ...

Lily and Randy in this special episode, take a trip down memory lane to have a chat about the best Roadmap insights they've heard from a range of product episodes on the podcast over the past year. Tune in to listen to actionable insights from Philips Nwachukwu, Janice Fraser, Maahir Shah, and more!  Featured Links: Follow Lily on LinkedIn and Twitter | Follow Randy on LinkedIn and Twitter |...

What is the art and science behind a global music platform like Spotify nailing its algorithms to ensure that all users get the exact results that users want when using the search bar? On this week's podcast, Lily and Randy sat down with Jonny Brooks-Bartlett, Senior Machine Learning Engineer at Spotify, to discuss this process, and much, much more!   Featured Links: Follow Jonny on LinkedIn...

This week on the podcast experience, we're talking all about churn. How do you reduce customer churn. What are the biggest obstacles? What are the biggest challenges? And are there any misconceptions behind the perfect churn strategy? Churn expert, Andrew Michael, CEO of Avrio, was able to answer all of our questions with ease and more.  Featured Links: Follow Andrew on LinkedIn and Twitter |...

What makes a great manager and what are the most important factors in making the leap to leading a team? In this weeks' podcast episode, Lily and Randy were joined by the amazing Melike Hope, Product Director at Twitter, to talk all about managing product managers and scaling up your career ladder.  Featured Links: Follow Melika on LinkedIn and Twitter | Melika's IC to Manager video | &a...

This week's episode on The Product Experience is going to sound a little different... Lily and Randy in this special episode, take a trip down memory lane to have a chat about the best OKRs insights they've heard from a range of product episodes on the podcast over the past year. Tune in to listen to actionable insights from Storm Fagan, Todd Olsen, Petra Wille, and more!  Featured Links...

What is The Metaverse and how can it helps product managers in their daily craft? To help us make sense of the movement, Lily and Randy talked with Mitchell Bayer-Goldman to help us unpack all of the buzzwords and complexities about The Metaverse, and why us as product managers should note of where the concept is going. Bonus points for how many times we mention the word "Metaverse"!  Fe...

 What are the most important factors when a organisation decides to adopt a product-led growth approach? On this weeks' podcast episode, we spoke with Executive Product Coach, Noa Ganot all about how to do this the right way and pitfalls to avoid.  Featured Links: Follow Noa on LinkedIn and her website | Noa's Infinity Product Leadership Academy on LinkedIn | Noa's 'Deep Produc...

It can be tough, even at the best of times, to remain engaged at work – to find a community of people to share with and learn from. Emily Webber’s seen this in action and has started (and nurtured) successful communities both at work and at home. In this rerun podcast episode, she joined Lily and Randy to go deeper into how to build great communities with remote teams. Featured Links: Follow Emily...

It's a common saying that 'ego is the biggest product killer'. In this weeks' podcast episode, CPO at R-Zero, Tony Poon, delves into a discussion with Lily and Randy about how to ensure that your ego doesn't get in the way of discovering and managing the best products.  Featured Links: Follow Tony on LinkedIn and Twitter | R-Zero | Understanding the Id, Ego, and Superego i...

This week on The Product Experience the topic of choice was product discovery. However, with both of our hosts having worked extensively in this subject area before, they decided to hijack this episode and take on the topic all to themselves... For this special episode, Randy Silver and Lily Smith share their best tips on customer interaction and product discovery from their combined product knowl...

We all know what OKRs are. Most of us use them or have tried to at some point. But it’s a much smaller group that have used OKRs well, and for their intended purpose. Natalija Hellesoe, co-author of OKRs at the Center, joins us on the podcast to chat about taking your practice to the [...] Read more » Follow Natalija on LinkedIn and Twitter | OKRs at the Centre website | Natalija's virtual me...

It seems like everyone on the product scene is about launching brand new products in large organisations, however, we speak with Ben Sehl, Senior Product Lead from Shopify to find out key things to do this in the most effective way.  Featured Links: Follow Ben on LinkedIn and Twitter | Shopify CEO Toby Lutke on Twitter | Hydrogen | Hydrogen - StackBlitz | 'Transparency, participation and coll...

We jump right back into where we left on in part two of this series with experience product coach Itamar Gilad. We carry on discussing evidence-based decisions, and how this approach can enable teams to achieve key product goals. Featured Links: Follow Itamar on LinkedIn and Twitter | Itamar's website | 'Idea Prioritization with ICE and the Confidence Meter' piece | Sign up for Itam...

In part one of two of this podcast series, we spoke with experienced product expert Itamar Gilad to find out more about evidence-based decisions, ideas, and key product goals.  Featured Links: Follow Itamar on LinkedIn and Twitter | Itamar's website | 'Idea Prioritization with ICE and the Confidence Meter' piece | Sign up for Itamar's newsletter Our Hosts Lily Smith enjoys work...

We all know what product design is but what does inclusive design, and why does it need to be a priority for product managers? On this week's podcast, we were joined by Saielle DaSilver, Director of User Experience at Cazoo to talk all about designing products for people who might face limitations when using your product.  Featured Links: Follow Saielle on LinkedIn and Twitter | Saielle'...

What's it like launching new products within a big organisation like Ocado? In this weeks' podcast Lily and Randy sat down with Hannah Gibson, Chief Product Officer at Ocado Technology to discuss her experiences in product management over the past 10 years at her organisation, and the key lessons learned from launching a new product inside a much bigger establishment.  Featured Links: Fo...