LeaderFactor
The Leader Factor
[Previously Culture by Design] The leader is the #1 factor in determining organizational success. If you want to become an effective leader, you have three objectives: First, learn to lead yourself. Then, learn how to unlock the full potential of your team. Finally, build a business where culture is your competitive advantage and innovation is the status quo.
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The Leadership Journey Part Two: Leads the Team 05.02.2024 47:15
Tim and Junior continue their Leadership Journey series by diving into part two on leading teams. They discuss the challenges leaders face when transitioning from individual contributor to managing others. 0:02:15 - Transitioning from independent contributor to leading a team requires a fundamental shift in mindset and skills. It's often under supported by organizations. 0:08:50 - The team is the...
The Leadership Journey Part One: Leads Self 29.01.2024 54:30
Today, Tim and Junior kickoff a three-part series on the leadership journey: Leading yourself, leading the team, and leading the business. Today's episode is focused on leading yourself. Tim and Junior emphasize taking personal accountability and ownership of your own development. You'll hear insights on cultivating wellness, self-awareness, and a growth mindset. Tim and Junior also share their pe...
Can You Have Too Much Psychological Safety? 22.01.2024 45:51
In today's episode of Culture by Design, Tim and Junior discuss a question brought up in a recent Harvard Business Review article, which is, can you have too much psychological safety? The article suggested that excessive amounts of psychological safety could undermine accountability and performance. Tim and Junior share their perspective, pushing back on some of the misconceptions about what psyc...
How to Challenge the Status Quo (Pt.2) 15.01.2024 48:36
In this two-part series, Tim and Junior discuss practical steps for effectively challenging the status quo. Innovation requires some dissent and deviation from the norm, but challenging the status quo can be difficult since it often feels personal. Today they cover the final 5 tips including bringing credibility, knowing your boss, framing dissent as exploration, and using data to support your cas...
How to Challenge the Status Quo (Pt. 1) 08.01.2024 50:29
In this week's episode of Culture by Design, Tim and Junior tackle a common organizational-wide dilemma, how do you effectively challenge the status quo? Questioning the prevailing mindset is tricky business. While innovation requires deviation from the norm, pushing for change often feels like a personal confrontation rather than an objective debate. So in this episode, Tim and Junior will provid...
Where Great Culture Starts 01.01.2024 1:05:45
Original Air Date: November 21, 2022 The culture dilemma (00:45). Many organizations tell us that they want to improve their culture, but often don’t know where to start. What does an unhealthy culture look like? What symptoms need to be identified and treated? The definition of culture (02:30). Culture is the way we interact. It exists anywhere where there are humans. Parts of it are visible, whi...
What Makes a High Performing Team 25.12.2023 54:13
In this episode, Tim and Junior discuss how high-performing teams are formed and maintained. The quality of an organization is a reflection of the quality of its teams, and high-performing teams have patterns. Although there are many patterns, Tim and Junior will focus on a core four in this episode, including how high-performing teams (1) connect, how they (2) improve their skills, how they (3) v...
2023 Psychological Safety Year In Review 18.12.2023 1:02:38
This special year in review episode of Culture by Design features hosts Tim and Junior interviewing members of the LeaderFactor team. They get unique perspectives on psychological safety trends and insights from 2023 based on interactions with clients. Guests include Jillian (Marketing), Ryan (Technology), Kelsea (Sales), and Alex (Client Success). 5 Key Moments Interest in psychological safety co...
The 5 Alignment Questions 11.12.2023 52:15
In this episode, Tim and Junior introduce five simple but powerful questions to align teams and get everyone on the same page. They explain why alignment is critical yet often neglected, review the high cost of misalignment, and provide a practical framework to drive shared understanding and commitment among team members. 5 Key Points Alignment ensures strategies, goals, processes, and people are...
Transferring Ownership and Critical Thinking as a Leader 04.12.2023 43:43
In this episode of the podcast, Tim and Junior dive into the critical leadership skills of accountability and critical thinking. They discuss why these competencies are important for leaders and team members to develop, define what accountability and critical thinking mean, explain the vital interrelationship between accountability and critical thinking, and share thoughts on how we can effectivel...
How to Improve Emotional Intelligence 27.11.2023 50:38
In this episode, Tim and Junior conclude their series on emotional intelligence (EQ) by discussing practical ways to improve it. They explain that EQ is a learnable skill that requires deliberate practice focused on improving behaviors. The key is consistently gathering feedback, monitoring your progress, and making incremental improvements over time. 5 Key Takeaways with Timestamps EQ is a learna...
The Causal Chain Between Emotional Intelligence and Psychological Safety 20.11.2023 45:12
In this episode, Tim and Junior delve into what they term the 'core logic'—a vital exploration of how EQ is not just an individual trait but the cornerstone of collective team intelligence. As they unpack the causal chain, they reveal how EQ is the linchpin in cultivating a safe space for vulnerability, ultimately steering both personal growth and organizational success. Key Points The Importance...
Emotional Intelligence and The Experience Economy 13.11.2023 50:06
In today's episode, Tim and Junior will continue our series on emotional intelligence. If you joined us last week for our kickoff of this series, you'll know that we answered the question, what is emotional intelligence? We shared our unique definition of emotional intelligence, which is the ability to interact effectively with other people. Today, we'll continue the discussion by answering the qu...
What is Emotional Intelligence 06.11.2023 39:07
This week we're kicking off a new series on emotional intelligence. Our approach to EQ is different. There’s the mainstream idea of EQ, and then there’s ours and this episode will give you an inside look into how you can make EQ practical and actionable for the individuals and teams you work with. Emotional Navigation [0:06:00]: Tim delves into the core concepts of emotional intelligence, emphasi...
Psychological Safety: From Theory to Practice 30.10.2023 46:41
Here at LeaderFactor, we're all about helping our clients take the theories behind psychological safety and culture and turn them into actual practice inside their organizations. Our goal is to make our content and frameworks as actual as possible, and that's what this episode is all about. We've taken some recent favorite practical moments from Tim and Junior and compiled them together. We'll hav...
Creating Cultural Accountability 23.10.2023 50:08
In this week's episode of Culture by Design, Tim and Junior dive into what it means to create cultural accountability in an organization. Our definition of culture is the way we interact. At an individual level, cultural accountability is being accountable for the way you behave and interact with others. High performing organizations have high cultural accountability. As always, we move from theor...
How to Measure Culture 16.10.2023 40:07
How are you measuring your organization's culture? In this episode of Culture by Design, Tim and Junior are discussing just that. This is a fantastic episode for individuals who really care about being cultural architects and being practitioners in their roles, not just theorists. Tim and Junior will dive into the fundamentals of culture, the different ways we measure culture today, and what metri...
The Patterns of High-Performing Teams 09.10.2023 54:13
In this episode, Tim and Junior discuss how high-performing teams are formed and maintained. The quality of an organization is a reflection of the quality of its teams, and high-performing teams have patterns. Although there are many patterns, Tim and Junior will focus on a core four in this episode, including how high-performing teams (1) connect, how they (2) improve their skills, how they (3) v...
Challenger Safety in Practice 02.10.2023 48:00
Today's episode is the final part of our four-part series on the change management principle, behave until you believe. This is our final episode in the series, and it's on challenger safety in practice. Tim and Junior will discuss why innovation requires deviation, why an environment of high challenger safety is not the default, and they'll give you practical behaviors for you to put challenger s...
Contributor Safety in Practice 25.09.2023 41:56
During this episode of Culture by Design, we're continuing our four-part series on the change management principle, Behave Until You Believe. These episodes are focused on the practical application of each of the four stages of psychological safety and, this week, Tim and Junior tackle Stage Three: Contributor Safety. During the episode, they'll discuss our innate need to make a difference, the...
Beware the Tyranny of Your Expertise 21.09.2023 9:41
Today's lesson: Beware the Tyranny of Your Expertise Key Points: Expertise is a double edged sword. On one side, it’s knowledge, it's useful, and it’s leverage. On the other side, you can become insulated and you can lose touch with context. "The danger of the expert is that he often becomes a prisoner of his own expertise." -Peter Drucker. There is no field of knowledge that is static or complete...
Learner Safety in Practice 18.09.2023 49:35
Today's episode is part two of our four-part series on the Change Management Principle, Behave Until You Believe. These episodes are focused on the practical application of each of the four stages of psychological safety and focus on the key principles and behaviors that will help you foster an environment of high psychological safety. This week, Tim and Junior talk about what learner safety is, t...
Mission Type Orders 14.09.2023 9:44
Today's lesson: The 21st century requires Mission-type or mission-command orders Key Points: Mission-type orders include a clear statement of the superior commander's intent and state each unit's tasks in terms of operational effects to be achieved rather than specific commands. A mission-type order only works when your junior officers have the capability to do the job, including the critical and...
Inclusion Safety in Practice 11.09.2023 51:12
In today's episode, we're kicking off a new four-part series on the Change Management Principle, Behave Until You Believe. These episodes are focused on the practical application of each of the four stages of psychological safety and focus on the key principles and behaviors that will help you foster an environment of high psychological safety. To kick off this series, Tim and Junior will talk abo...
Excavate Your Talents 07.09.2023 9:58
Today's lesson: Excavate Your Talents Key Points: The National Endowment for the Arts tells us that the average person possesses 500-700 different skills and abilities. Yet, Gallup tells us that only 10% of people are able to identify their natural talents. Everyone has special gifts, talents, and aptitudes– areas where their potential ability is two or three standard deviations from the mean. The...
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