The GROW! Show

Just think about it: you work hard all week, but only your mistakes get noticed. That's not going to be a place you want to keep working. In this episode, Marty shares The Grow Group’s favorite ways to celebrate wins. Remember, you need to model the behaviors that you want your team to adopt. Tune in to hear some of the best ways to express your appreciation so that teams feel appreciated and feel...

How often do you look at your company’s performance numbers? You shouldn't wait until the books are closed at the end of the year to find out how your company is doing. Vince Torchia, VP of The Grow Group, uses this episode to detail the numbers you should be watching, how often to review them, and what to do if you aren't liking what you see. Discussion Points: Daily numbers to review - CASH bala...

In this podcast, Marty speaks with best-selling author and top keynote speaker Larry Winget (The Pitbull of Personal Development ®) about the values of honesty and integrity and how important they are to businesses today. You’ll hear Larry and Marty discuss the evolution of work ethic, the importance of core values, and the need for workplace education. He provides insights into the correlation be...

Sending hand-written notes is almost non-existent these days. That’s why it makes such an impact when you send one to your clients.  Avoid sending the dreaded "Just Checking In" email to your prospects and clients, and utilize other options to stand out. In this episode, Marty Grunder shares his three favorite ways to stay in touch with clients and prospects to stand out from the competition and b...

What if you could do something today to move your business forward and improve your sales? We know sales are top of mind for landscaping companies right now, in this episode Marty Grunder shares three tactics that salespeople can use this week to get closer to reaching their goals for the year. Discussion Points: As Dave Sullivan told me- all planning is good Using OneNote for planning days, weeks...

Today on The Grow Show, Marty Grunder explains that quality is in the eye of the beholder. This means consulting with clients on what THEY expect as far as results. Whether you have seasoned pros or an inexperienced team, maintaining quality standards is done through training. Marty shares some of the best practices that Grunder has established to make their weekly training sessions effective and...

In this episode of The Grow Show, Marty shares his recent experiences with horrible customer service, including traveling through LAX, security system salespeople, and an investment opportunity. In the last couple of years, it seems we have lost our way with customer service, and that, ladies and gentlemen, is the company's fault, not the team member's fault. Your internal customer service should...

In this episode of The Grow Show, acclaimed author and business consultant Joe Calloway joins Marty Grunder to talk about how companies can differentiate themselves. With 40 years of experience working with entrepreneurs and leaders, Calloway highlights the importance of immediate response to customers, prospects, and partners, strategic hiring, and the power of culture as a differentiator. Your c...

Does your sales team have “Commission Breath?” In this episode, Marty Grunder explains how Grunder Landscaping teams are able to “ask for the sale, nicely” in a number of sales scenarios. Closing a sale takes practice, confidence, and a knack for connecting with people “where they’re at.” From finding out how people prefer to be contacted (email, phone call, etc.) to giving the client “permission...

Handling price objections is all about communicating the value you bring to the table. In this episode, Marty Grunder provides the language and tools you need to do it yourself. From the exact steps to follow and words to say if a client objects, to handling issues with price increases due to inflation, the bottom line is, “data eliminates drama” - provide facts and details. Train your sales team,...

In this episode, Marty Grunder shares his tips and what he has learned over the years (as an owner) about making the most of your meeting time, and giving your team time back in their day when you can. Avoid meeting on topics that could be sent as an email, make a mission statement for each meeting, and maximize your team's time together.  Discussion Points: Marty’s ‘morning huddle’ format Meeting...

Best-selling author of The Fred Factor Mark Sanborn joins Marty Grunder to discuss how companies can use the little things to stand out from their competition. Mark shares how great customer service can set you apart, and how individuals can be leaders within their companies by chasing their passions. Mark Sanborn CSP, CPAE is President of Sanborn & Associates, Inc. - an idea studio dedicated...

Setting salespeople up for success is critical to their, and your company's, success this year. As we head into the second half of 2023, here are our tips for providing your sales team with the tools they need to succeed. Discussion Points: Join us in Des Moines at the GROW Conference Feb 2024 Sales is a crucial function that often doesn’t get much focus Getting a new salesperson - how we do it Go...

Efficiency is the name of the landscaping game, and creating a smart site plan is step one. In this episode, Marty Grunder details how they plan their work for Grunder Landscaping crews so that they can arrive onsite and get to work quickly. Discussion Points: The old adage, “All planning is good” Planning - the great differentiator A story about a poor morning rollout in Dallas Finding and keepin...

You only get a short time to decide if someone is a good fit for your team or not during the interview, and asking the right questions can help you find the right culture fit on the first try. In this episode, Vince Torchia, VP of The Grow Group, shares the questions he recommends you ask potential employees. Vince Torchia is vice president of The Grow Group, where he drives strategy, oversees day...

In this episode, Marty Grunder sits down with his longtime friend and mentor Ed Eppley. Ed is considered a leading expert globally on motivating and leading teams to perform well and is always a great source of inspiration and advice. In this episode, he shares his best tips on fostering a strong and positive company culture. You’ll hear Ed’s thoughts around developing a company culture that align...

In this episode, Marty welcomes Emily Lindley, Content & Events Manager at The Grow Group.   As The Grow Group’s content & events manager, she oversees our content marketing including emails and social media, develops content solutions that deliver on client needs, and shares our story with the green industry. In addition to her role at The Grow Group, she also manages Grunder Landscaping...

Welcome to The Grow Show podcast, brought to you by The Grow Group. Led by your host, Marty Grunder, The Grow Group is a premier coaching and education firm for landscape professionals, providing innovative events, peer groups, and real-world resources to help business owners and their teams succeed.  In each episode of The Grow Show, we’ll share ideas, tips, tactics, and insights that will help y...

Welcome to The Grow Show podcast, brought to you by The Grow Group. Led by your host, Marty Grunder, The Grow Show shares ideas, tips, tactics, and insights that will help you grow your landscaping business.  For our very first episode, I have a very special guest. Roger Phelps is the Corporate Communications Manager at Stihl, and handles everything social media, corporate PR, event marketing, and...