The Behaviorist

Leading Through Crisis: In response to the uncertainty and anxiety that so many of our friends and clients are sitting with right now, last night, Kedren and Sarah recorded a special podcast on Leading through Crisis. We hope this conversation will bring you some perspective, hope, and concrete tools to take into the coming days - for you and your teams. You can follow Work Wisdom on LinkedIn, Ins...

This week on the Behaviorist Podcast, Kimberlee Peifer interviews the lovable Lissa Holland about what it was like realizing she's an enneagram type 2: the Helper. The Helper is the caring, interpersonal type. They are generous, demonstrative, people-pleasing and at lower levels can get possessive. They do intensely enjoy helping others so it makes sense that Lissa works at our public library! Som...

Grief is a universal human experience. Yet workplace culture is often inhospitable to people suffering profound loss. How do we work to bridge this gap? On this extraordinary episode of The Behaviorist, we are truly honored to be joined by Ashely Garcia and Tom Baldridge of the Lancaster Chamber of Commerce. Last year, Ashley went through an unimaginable and sudden loss in her family. She and her...

What is a cognitive distortion? It’s when your mind convinces you of something that isn’t true. Cognitive distortions can manifest in many ways, such as black-and-white thinking, filtering (only seeing the bad stuff), overgeneralization, blaming, emotional reasoning (“If I feel this way, it must be true.”) catastrophizing, and taking things personally. There is no magic wand to eliminate one of th...

Enneagram Type 1’s – The Perfectionist or Reformer – are rational, idealistic types. They are principled, purposeful, self-controlled, and perfectionistic. These are conscientious, dependable people who bring clarity and order to life. However, their belief that there is only one way to do things correctly can make them rigid and intolerant. On this episode of the The Behaviorist, Work Wisdom’s Ki...

“We’ve built a culture where it’s exciting to come to work every single day. It’s an atmosphere that is conducive for learning and to be successful.” - Philadelphia Eagles Head Coach Doug Pederson   What does it mean to be a good coach? How do you move from a place of supervising and disciplining to one of listening, motivating, and inspiring? On this week’s episode of The Behaviorist, Kedren and...

Enneagram type 9’s - The Peacemakers - are self-effacing, receptive, reassuring, and agreeable. They are generous, calm, and able to see all sides of an issue with a level head. Their desire to keep the peace can lead them to becoming complacent and indecisive. On this episode of The Behaviorist, Work Wisdom’s Kimberlee Peifer is joined by Jill Laskowitz, Attorney at Blakinger Thomas, and also an...

How did an art museum in Baltimore make one small - but enormously radical - decision to challenge their inclusivity? What are the four stages on the inclusivity spectrum and how can a leader move through them? Study after study has shown that diverse teams outperform their competitors. But even the most diverse and equitable team is only as strong as their leader - and inclusive leadership is a s...

“Culture eats strategy for breakfast, lunch and dinner,” is a quote often attributed to Peter Drucker.  But what if culture didn’t eat strategy for breakfast? What if they had breakfast together? On this episode of The Behaviorist, Kedren sits down with Chloe Rich, Vice President of Brand Strategy ATOMIC, and Sam Bressi, President and CEO of the Lancaster County Community Foundation. These two lea...

How did a simple question about making copies in the office lead Work Wisdom to a revolutionary understanding of empowerment? On this episode of The Behaviorist, Work Wisdom’s Sarah Colantonio and Kedren Crosby share a revealing conversation about how the company is working towards a culture of empowerment. Find out the subtle but critical difference between being held accountable for something, v...

Enneagram type 7’s - The Enthusiast - are busy, fun loving, and inquisitive. Their unique energy can also be perceived as self-centered, scattered, or over-extended.  On this episode of The Behaviorist, Work Wisdom’s Kimberlee Peifer is joined by Anna Kennedy, Executive Director of the Lancaster Osteopathic Health Foundation, and sculptor-artist Jonathan Colon. Anna and Jonathan, both proud, enthu...

What are high-performance habits? Hint: it’s not just waking up early or checking off a to-do list in a fancy notebook. On this episode of The Behaviorist, Work Wisdom’s Jaime Arroyo sits down with two exceptionally high performers: Doug Krane, Director of Account Management at ATOMIC Design, and Emma Parnham, COO of Atlee Hall, Attorneys at Law. These driven, determined leaders share their formul...

Enneagram type 8s - The Leader - self-confident, decisive, and direct - make strong, effective decision-makers. They can also be perceived as overbearing, intimidating, and confrontational...making them difficult bosses and colleagues. On this episode of The Behaviorist, Work Wisdom’s Kimberlee Peifer is joined by andculture’s Erin Deller and Burns Mechanical’s Dan Kerr - both 8’s - to talk about...

Few things are as potentially scary and uncomfortable as uncovering your own deep-rooted biases. To discover, observe, and begin unpacking bias, a safe and confidential space needs to be created where individuals can share candidly and with no judgment. Equity Club is one such place. On this week’s podcast, we learn more about Work Wisdom’s Equity Club - a leadership accelerator for men that serve...

On this week's episode of The Behaviorist, Work Wisdom's Jaime Arroyo sits down with Leo Silva, Associate Director of Attollo, a rigorous college access and leadership program for underserved high schoolers. As a young leader in the organization, Attollo (Latin for "Rise Up") has served over 341 scholars in 7 school districts. 98% of Attollo Scholars are accepted to and attend a college or univers...

In a recent survey, 66% of consumers said they would be willing to pay more for a product or service if they knew the company was socially and environmentally responsible. Earning a B Corp certification is the bat signal for such companies. Work Wisdom's Sarah Colantonio speaks on this week's podcast with Sarah Payne, Impact Consulting Manager at Assets. Sarah, a passionate advocate for companies...

Every organization faces “tough times” - a bad quarter, unexpected staff turnaround, or an even more mission-critical challenge - like Sheila Mastropietro has faced for the last three years. Sheila is the Director of Church World Service in Lancaster, which assists refugees, immigrants, and asylum-seekers to find home, peace, and stability to rebuild their lives in the United States. The current W...

Contemplative leadership helps leaders "move from the illusion of me to the reality of us, from the illusion of scarcity to the reality of abundance, from powerlessness to the presence of power, from institutional self-protection to embracing the mission, from fear to trust." - Parker Palmer What is contemplative leadership? It's incorporating mindfulness practices into your work life: stilling yo...

Is optimism a crucial trait for effective leadership? What is the difference between being optimistic and being naive? Can optimists be empathetic and work alongside their pessimist nemesis? These questions and more will be explored on this week’s episode of The Behaviorist podcast. Kedren is joined by Dr. Jill Koser,  Director of Curriculum and Instruction at the City of York School District, and...

In this week’s episode, we welcome Dr. Amy Edmondson, Novartis Professor of Leadership at Harvard Business School and author of The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation and Growth. Dr. Edmondson is an expert on leadership, teaming, and workplace psychological safety. The Work Wisdom team frequently references and recommends her work to our...

When facing adversity, or knee-deep in the “messy middle” of progress, how do we know when to power through, versus when to tactfully cut bait and walk away? On this week’s Behaviorist podcast, Kedren is joined by longtime friends and mentors Laura Howell and Kathryn Ross to discuss how to hone the power and proper proportions of grit and grace. Listen to learn practical ways to help guide those “...

Do you know the five main ways we all respond to any given conflict? Avoiding, accommodating, competing, collaborating, and compromise. None of these types are singularly bad or good - each one has a time and place for its use. However, every individual has types that they rely on more heavily and ones they don’t.  On this week’s Behaviorist podcast, join Work Wisdom’s Kedren Crosby and Sarah Cola...

Do you know your Enneagram number? On this week’s episode, Sara (9, The Peacemaker) is joined by Partners for Sacred Places’ Chad Martin (6, The Loyalist) and Work Wisdom’s spiritual director Kimberlee Peipher (4, The Individualist) to explore how this ancient model of the human psyche can be harnessed for powerful self-discovery. Unlike other “personality tests” that categorize individuals based...

What does it mean to work in a company that practices forgiveness on an organizational level? On this week’s episode of The Behaviorist, Work Wisdom’s Kedren Crosby is joined by Jess King, Chief of Staff of the Mayor’s office of Lancaster, Pennsylvania, in a candid and heartfelt conversation about organizational forgiveness. Listen to learn what the research shows about groups that are able to col...

“A vision without a strategy remains an illusion.” - Lee Bolman Have you ever found yourself in a position of leadership but sensed the organization was without a cohesive strategic plan? How do you thoughtfully and intentionally work towards creating a plan with your your team that they will not only believe in, but rally behind? This week, Work Wisdom’s Kedren Crosby and John Walker are joined b...